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Customer Ratings & Reviews

Your price for this item is $150.99
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The comparable value price is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 356 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the camera quality and overall performance of the security system, including its night vision capabilities. The system also offers ample storage capacity and convenient connectivity to mobile devices. However, some customers have noted issues with the motion detection sensitivity and cord length. A few customers found the initial setup to be a bit difficult.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 356 reviews
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera system user friendly. Highly recommend this system perfect for home or business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is a bit sluggish but the cameras work great so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, just not happy with features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playback only shows 2 channels at a time. The older version i had, showed all channels. Also trying to ensure capatible wired ptz cam is difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It could haveore features in the program and zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to add more features for the amount of money it could be better system and easier to conect to the internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, i only wish there was a camera available tonadd to this system with more angle view.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera good, but not the app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera work great, however the app sucks. It’s so slow when I am trying to look at the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome salespeople

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salespeople at the whitehall store are awesome ! Thats our go to s tore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Night Owl great til it doesn't work!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    night owl was working getting until it just stopped working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Night Owl Security Camera DVR System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new DVR works well with former Night Owl cables and cameras installed by previous home owner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wired cameras must put in the time!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired cameras are labor intensive. The cost is a little high but the added features like the 2 way voice and spotlight make up for it.

    I would recommend this to a friend
  • Cons mentioned:
    Setup difficulty

    Rated 3 out of 5 stars

    Not easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to setup…. Hard to use over a large area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Safety watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 keep N eye on my mother when I’m not home 4 her S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install,the product quality is very good for this price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic camera's only issue i have is you can not swivel at the head part if at an agle. You can swivle the body to an angle, but head part No, which makes no sense, so you can straighten the head part correct. Loser's theirs better camera's don't waste your money like I did

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback and sorry to hear that you not happy with the ranges of adjustment with our camera mounts. We have passed this feedback on to our engineering team. We do offer multiple camera types to allow for flexible positioning. It sounds like a dome camera might work better for this application. Please let us know if we may be of any further assistance. Thanks, Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Home Security Camera's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great easy upgrade from my older night owl camera's

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Almost two years later - cameras no longer work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 11/24/2023, cameras worked until a month ago. System no longer connects, tried replacing Ethernet cable. Reached out to support, they had us do a factory reset and connect two separate monitors all to say oh well it’s broken at end of call. Not worth trouble of initial setup to stop working after close to two years in.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Kate, we’re sorry to hear about your experience and appreciate you sharing the details. That’s certainly not the reliability we want for our systems. Even though your system is outside the standard warranty window, our team may still be able to help troubleshoot or explore repair or replacement options. Please reach out to our support team directly and include your case details so they can review your file and determine next steps.
      — Night Owl SP Digital Support Team

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using is for our small business and it’s working great. No problem at all. Real easy to setup and getting going. Really like the live view. It helps a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Setup difficulty

    Rated 3 out of 5 stars

    Did not keep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit difficult to set up and unable to zoom on live

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. Night vision isnt always clear. At times one camera won't change from night vision to day vision. I would still recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See Me Coming With a Smile.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this camera system, It was easy to put up and I still have four cameras saved in case any should break in the future. The proce was great also.

    I would recommend this to a friend