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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 425 reviews

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88%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use, excellent camera quality, and effective night vision capabilities of this 8-Channel, 4-Camera Indoor/Outdoor High-Definition DVR Security System. Many also praise the quick and straightforward setup process and the high resolution images. However, some users have reported issues with the DVR unit's durability and overheating. A few customers experienced problems with the DVR malfunctioning after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 425 reviews
  • Pros mentioned:
    Night vision, Picture quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it five stars if it had sound to. The video is great! You can take still shots as well as the video. It has great picture at night, although it does turn to black and white then. It's also nice to view the cameras when we are away from home.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review! You do have the option of purchasing a microphone and adding it to your camera to detect audio. We sell one on our website if you are interested.

  • Rated 4 out of 5 stars

    great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera system was easy to install around the house. I struggled to get the system to be viewed remotely, but finally prevailed. The instructions could be better.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and recommendation. We are in the process of redesigning our Remote Connectivity guide and should have it on our site very soon!!

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great Product and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and DVR were easy to install and setup. The Night Owl mobile app is nice with the live and playback options.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install The Owl camera is at an affordable price the quality of the picture images is at its best

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for reviewing your product!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic quality for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the free mobile app to the fast processing speeds-- this DVR system puts out good clear video feed that puts bigger systems to shame! I bought four of them!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for reviewing your system purchase!!

  • Rated 4 out of 5 stars

    A very nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 4 channel camera because you can angle it in 4 different ways. It shows real good in the day, but at night the vision is not that clear, but you still can get a good view. The picture is color in the day, and black and white at night. I still like the camera a lot. Have not learned how to work it, but will learn how to later.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT CAMERAS FOR SMALL BUSINESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE BOUGHT THESE CAMERAS FOR OUR SHOP AND THEY WORK GREAT. THE APP LETS US VIEW FROM OUR PHONE WHILE WE ARE AWAY.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thanks. Please let us know if we can assist with any future security related needs!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very, very good surveillance sistem! Easy to install, good image quality, and good price!.. I love it

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for reviewing your product. I am so happy that you are content with this system!

  • Pros mentioned:
    Motion detection, Setup ease

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I purchased this system because someone tried to break into my apartment. Easy setup, easy connection to use on my phone and I didn't realize that there was motion detection built in that also notifies you in real time.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thanks for your review!

  • Pros mentioned:
    Night vision, Setup ease

    Rated 5 out of 5 stars

    Works wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 sets of these cameras, for personal and business and couldn't be happier. The set up is not hard and to view the recordings is a breeze. We have a 5 year old son who can even work his way around the system to see who is at the door. The night vision is an added bonus in our book, especially for the business. Would defeantly recommend this product.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      If you ever have any additional questions or concerns about your system, please contact Night Owl Technical Support. Thanks for being a Night Owl customer!

  • Rated 4 out of 5 stars

    Lots of memory for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired cameras mean no constant battery replacement. Tons of memory to go back and view days that you didn't realize anything of importance was captured

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review. Please do not hesitate to reach out with any future security related needs or concerns.

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 4 out of 5 stars

    Good security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great security camera system. The picture is clear, and it is easy to setup. It takes a while to go through the footage, but I haven't figured out everything yet. So might just be me.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your honest review!

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Best cameras ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are the best hd cameras that record at night!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the glowing review!!!

  • Pros mentioned:
    Motion detection, Picture quality

    Rated 5 out of 5 stars

    Works Great Day and Night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Night owl system works great both day and at night I love the fact that when I'm away motion detected alerts my phone. Or I can just take a look from my mobile device we love it thanks Bestbuy for a great deal

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for this great feedback. I am glad that you are enjoying your new Night Owl system.
      Thank you for choosing Night Owl security product.​

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality looks very good, the cameras look like they will handle the weather good

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you. Have an amazing day.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surveillance system is a great choice if you want to know what's going on around your home or business day & night. I bought this system for my house due to escalating thefts in the area & it has not let me down. No thieves on camera thank goodness but every time that a delivery is made or guest comes onto the property I get a notification right on my iPhone 6 Plus. It's great knowing that the instant that someone enters the field of view of the camera I get a notification. I can even monitor the system live constantly on my cell phone while I am on the go. The system is very easy to install & get running. The picture is clear day & night. If something ever happens to this system I will be buying another Night Owl system just like it.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review!!

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i looove the cameras. easy to install on your own too

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thanks for reviewing this system. Always nice to hear from a happy customer!

  • Pros mentioned:
    Night vision, Setup ease

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The cameras were easy to set up and install. The night vision is amazing. Much better than I thought. They record and store quite a bit as well. The app is user friendly.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank You very much for your great review. we are happy to hear that you like how Night vision performs​ in our product.

      Thank you.

  • Pros mentioned:
    Night vision, Picture quality

    Rated 4 out of 5 stars

    Good home system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Good night vision. Only real complaint is there is no audio included. You can buy separate audio devices online.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thanks for your kind review. We offer an Indoor Surveillance Microphone that can be paired with any of our cameras to record audio up to 30 feet away! Please visit our web store for more details. Thanks for choosing Night Owl, have a great day.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Compact recording with 1 Tb. Easy mounting. easy programming.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for reviewing your product!!!

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