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Customer Ratings & Reviews

Your price for this item is $254.99
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The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 425 reviews

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88%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use, excellent camera quality, and effective night vision capabilities of this 8-Channel, 4-Camera Indoor/Outdoor High-Definition DVR Security System. Many also praise the quick and straightforward setup process and the high resolution images. However, some users have reported issues with the DVR unit's durability and overheating. A few customers experienced problems with the DVR malfunctioning after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 425 reviews
  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is severely grainy when watching the night vision but it’s not bad for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great choice for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure of what to purchase but once I purchased and spoke with the security expert that would install the equipment I was assured that I had purchased a great product that would provide the home security I need.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thanks for your kind review!

  • Cons mentioned:
    Dvr

    Rated 3 out of 5 stars

    Starting off on a bad foot but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set everything up a couple weeks after I received it and right away within a couple of hours at wanted me to do a firmware update. So I said yes and after it finished updating I couldn't see the cameras and the pictures on my phone or my TV or the app anywhere. I did a chat with the night owl supports team online and they talked me through some troubleshooting and decided that they believed it was a hardware issue in the DVR. They sent me an e-mail two return the DVR using the warranty and they said they would send it back to me when it was fixed but I haven't even been able to find a box in the mail it off yet and that was a few days ago. I'm worried about my safety because I like to have my cameras working all the time and recording while I'm not home.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review. We are sorry to hear your DVR is experiencing an issue. Once our tech support receives it, they will repair it or provide you another unit within 48 hours. We sincerely apologize for the inconvenience.

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best buy in this price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is very easy to set up and use, working great right out of the box.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your honest review.

  • Pros mentioned:
    Night vision, Setup ease

    Rated 5 out of 5 stars

    Great system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, camera night vision is pretty clear for a 720p. Happy with my purchase. Keeps my home safe.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl!

  • Rated 5 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest part was stringing the cord outside. Setting it up with the computer took five minutes and was so easy.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Morning andkev59. I'm glad to hear that your system was set up with ease, for the most part. Yes, running the cabling can be a tad daunting depending on the desired camera location, but I am happy that you were able to do so. Thanks for Choosing Night Owl.

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system for a few friends and it works great. Good pictures solid video. App for the phone is easy to use. Just wish it came with a keyboard. The picture here is standard definition and just a picture of the screen. The images are much clearer than this

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for this review!

  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does all that I needed it to do. It works well.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you very much for the review!

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Does what its ment to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The live feed through the app is horrible. It kicks your device out every week or two and you have to uninstall and reinstall the app and re connect the cameras. Otherwise they work as described. I think just their presence was enough to deter a lot of issues.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback any review! Much appreciated.

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up compared to other cameras I have installed. Nice quality of picture as well

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your great review! I am glad that you are happy with your new Night Owl product. Thank you for choosing Night Owl security product.

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great camera for he money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instillation and web connectivity. Up and recording my first event with no problem.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are so happy to hear! Thank you!

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to install and the quality on the monitor (bought separately) is very clear!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank You very much for your great review.

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent quality, pain to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is excellent and the features are well thought out. Installation however, was literally an all day job and very difficult and the cameras themselves do not provide a lot of range. Overall I would recommend this product.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Cosmos. Thank you for the review! We do provide an InstallerNet card for those customers who would like professional installation, for an additional fee. Running the cables can be quite tedious, but well worth the added security measure of a hardwired system.

  • Rated 5 out of 5 stars

    Easy instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just follow the instructions and plug in the cameras and you are ready to go. You must have a monitor to finish the set up.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Rated 4 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up. Like that I can watch my home from where ever I am

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your feedback! We appreciate you being a loyal Night Owl customer!

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up & worked perfect right out of the box. Piece of mind when you're away.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for taking the time to review your product!

  • Rated 5 out of 5 stars

    Excellent Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because of the great quality on screen resolution plus because the price. Will definitely recommend it!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Evening. Thank you for the review. I hope that Night Owl is able to provide for all your future security related needs.

  • Pros mentioned:
    Motion detection, Setup ease

    Rated 5 out of 5 stars

    Great economical security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and setup. Motion sensing and Remote viewing are great features

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Rated 4 out of 5 stars

    Entry level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give it a b for a grade sometimes stream slower than expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up love this product good picture I recommended it to a friend

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your honest review.