Customers value the great quality and easy installation of the cameras. They appreciate the excellent video quality and picture quality of the cameras.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Rated 4 out of 5 stars
Night owl IP cameras
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality cameras, had some issues with initial setup but geeksquad got it situated.
This review is from Night Owl - 8 Channel Network Video Recorder with 8 Wired IP 4K HD Spotlight Cameras and 2TB Pre-Installed Hard Drive - Black and White
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for the feedback! Sorry to hear of the issues with setup. We always welcome input on how we may improve our systems. Please let us know if you need any support. Night Owl SP Digital Support Team
Rated 5 out of 5 stars
Quality product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product. Had old version and this is a lot better quality. You can hear the recordings and picture is better quality. Didn’t have to install new wires. Compatible with old wires so easy install.
This review is from Night Owl - 8 Channel Network Video Recorder with 8 Wired IP 4K HD Spotlight Cameras and 2TB Pre-Installed Hard Drive - Black and White
I would recommend this to a friend
Rated 4 out of 5 stars
night owl 8 channel 8 wired IP 4k
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The equipment is pretty good, but there is room for improvement
This review is from Night Owl - 8 Channel Network Video Recorder with 8 Wired IP 4K HD Spotlight Cameras and 2TB Pre-Installed Hard Drive - Black and White
I would recommend this to a friend
Rated 1 out of 5 stars
Go with a professional brand like Lorex
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never works correctly, will update for hours upon hours.
Can not view on phone most of the time.
DVR has failed once on us and had to have it replaced
This review is from Night Owl - 8 Channel Network Video Recorder with 8 Wired IP 4K HD Spotlight Cameras and 2TB Pre-Installed Hard Drive - Black and White
No, I would not recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for the feedback and sorry to hear you didn't enjoy your system. All of our products (including refurbished) come with a full one year warranty to protect against material defect or part failure. We always welcome the chance to help fix any issue or support with troubleshooting. Feel free to reach out to us directly via our brand site or the app if you would like any support. Thanks, Night Owl SP Digital Support Team
Rated 5 out of 5 stars
Installers
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Understood what I wanted, and worked together to get it done.
I would recommend this to a friend
Rated 1 out of 5 stars
Garbage Product and Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First if you are having an issue adjusting the zone sensitivity for each camera under record settings it’s not just you. We tried it on 4 different phones and the system will just reset it to medium if you set the lowest setting. They tried to play it off as a phone issue. Nope. This system will say it sees a face or car when there is nothing there. The main reason I wanted to adjust the sensitivity. Just so you know they use the same software on all their kits so I would avoid them all together. If I could give 0 stars for this company I would. Absolutely terrible experience and product.
No, I would not recommend this to a friend
Brand response from Night Owl
Posted .
We are sorry to hear of your unsatisfactory experience. We are happy to confirm that we offer a full one year warranty for all our products against parts and manufacturing failures. We apologize that your issue couldn't be replicated on any other products or systems in our assortment. We also apologize that we couldn't issue a return as you had the product for multiple months before reaching out to us. We will always work with our customers to try and fix an issue which is why we shipped you replacement parts in our best effort to support you. As mentioned on the numerous other reviews you left on other random products across various retailers, we wish you the best. Thanks, Night Owl SP Digital Support Team
Rated 5 out of 5 stars
Security camera system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am enjoying be able to ensure my property is safe.
This review is from Night Owl - 8 Channel Network Video Recorder with 8 Wired IP 4K HD Spotlight Cameras and 2TB Pre-Installed Hard Drive - Black and White
I would recommend this to a friend
Customer reviews from nightowlsp.com
User rating, 4.7 out of 5 stars with 150 reviews on nightowlsp.com.