Customer Ratings & Reviews
- Model:
- C20X-81-4L
- |
- SKU:
- 6332959
Customer reviews
Rating 4.1 out of 5 stars with 341 reviews
(341 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 4 out of 5 stars
Good as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best quality of product but does the job. The software is simple and the installation piece of cake. No problems so far. You can have connection for live video on your cellphone with the app.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl!
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Images are clear
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this outside of our house. The images are clear even at night. One of the cameras stopped working not long after installation. I appears to be a faulty camera.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
This is a good set for beginners!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are easy to install, and the quality is very good. I do not regret buying this set.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for being a Night Owl customer!
- Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, the streaming of the cameras are so good and easy to instal.
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:App reliability
Rated 3 out of 5 stars
Ok purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. The app on the phone disconnects a lot. Constantly having to reload it
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Security System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System was easy to install and setup. Very good pictures from the cameras.
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Repeat Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th set of Night Owl Security Camera’s that my husband and I have purchased over the past 10 years. Each house that we live in, my husband installs the camera system himself. I recommend these to everyone. Great quality and the peace of mind seeing your home is safe....PRICELESS!!!
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for sticking with Night Owl! We truly appreciate the loyalty and kind words!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Night Owl camera surveillance system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system with good quality video and easy to use. Bought 2 of these
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for being a Night Owl customer!
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Security Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to get a security camera for my house while I am away. Night Owl Security Cameras are great cameras. I got the ones with wires but I have them hidden.
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Awesome! Thank you for choosing Night Owl to help keep your property safeguarded!
- Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Work great, great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, no issues, great picture, pretty easy installation
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend - Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, easy to install and setup. Great looking small cameras
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review and for choosing Night Owl!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Excellent cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are excellent Easy To use and installation was not hard.
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review and for choosing Night Owl!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, user friendly. Great first camera. Good picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy I bought this. It works good. Altho it does NOT work to speak through them so that sucks, but other than that it was money well spent.
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .No, the cameras included with this particular model do not have 2-way audio. But the Human Detection and Spotlights are great new features. Thank you for choosing Night Owl!
Rated 3 out of 5 stars
OK but Night Owl customer service is not.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After installing everything worked great for 5 days then it didn’t. Contacted Night Owl tech customer service about the issue & initially they were very helpful over the phone. The next day things began to go downhill quickly because via e-mail Night Owl requested us on multiple days to first plug in the HDMI & then SGA cables to other monitors or TV’s. Problem was we only had the new 1080p TV we had to buy for the system that & older 720p TV’s in the house that the system doesn’t work on. So then the had me plug in the SGA cord to our computer monitor so we could tell if the DVR was working or not. After 12 e-mails back & forth with customer service they finally agreed to replace the DVR but only after we sent the bad one back. Finally after 2 weeks without a working system we got a replacement DVR that is working. Our biggest issue with Night Owl is that the initial tech we talked to & went the multiple tests of cords & the DVD he said they’d replace it. What he didn’t tell us was that the company would require the same test 4 more times via e-mail before agreeing to actually replace it. We can only hope the system will continue to work from this point on as we are past the point to be able to return it if we have to.
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Good Afternoon. For some issues, it is often more prudent to troubleshoot via phone to facilitate the testing needed. Email, is always an option, but can take longer due to how the information is relayed. Regarding sending the DVR back in... yes this is required of all customers. While there are some parts that we can ship directly under warranty, without requiring the customer to ship us anything, DVRs require additional testing on site. We are happy to hear the system is up and running after your warranty. Thank you for choosing Night Owl!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
These are great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we live in a rural area, needed something to keep an eye on the property from Possible intruders And wild animals like mountain lions etc. Husband put these up easily and They work great! They have a spot light that turns on with movement which is great and night vision to see clear at night. We love them!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great for peace of mind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good quality video and helps to keep my peace of mind. A little hard to setup after installation but other wise very dependable.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
- Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Great cameras for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi quality cameras, easy to install and great price!
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review!
- Pros mentioned:Night vision, Picture quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Cameras, High Definition. Good in the night.
This review is from Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you!
- Pros mentioned:Night vision, Picture quality
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and night vision. Easy to set up
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you :)