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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.1 out of 5 stars with 341 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 341 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the system and installed so easy still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Cameras!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we were upset because you couldn't see the cameras on the app without being connected to a WiFi network. And even connected away from home you couldn't see anything. Now we love them I guess they fixed the problem and we can see them even being connected to a WiFi network or without being on a WiFi network. We Love them. And they are excellent quality at night time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No range of motion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the human detection feature with the spotlight but there's no range of motion anymore you're limited to basically up and down there's no more 360 range of motion to get the perfect angle anymore. Would not recommend for that reason the last cameras were better because of the range of motion should have spent the extra money.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera and have them installed at my house for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nightowl

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cameras. Great pictures. Videos! Wonderful price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Very clear picture. Love the app, very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and easy to use. Great security camera for first time home owner

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for letting Night Owl help keep you safe!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use once installed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan on spending a day installing system. Easy to use once installed.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great cameras. Clear pictures day or night.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Night vision works great. Records and has easy playback features

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality love it cant ask for more lots of cameras for your buck

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image super clear. HD resolution. You will like these cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a starter system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for starter system east to install comes with cables

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great security cameras for your home or business easy to install

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing quality cameras.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is fantastic. The dvr program is straightforward too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Easy to install & I like the quality HD video playback.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and for being a part of the Night Owl family!

  • Cons mentioned:
    App reliability

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for first year. Now havjbg issues with app and hard drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me real time security of my home. Easy to install and operate

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for reviewing your product! We are glad the product is covering your security needs.

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but I am finding it hard to connect to my phone app.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. We are sorry to hear that you are having an issue connecting to the App. Please contact our technical support team at 1-866-390-1303 and one of our agents will happily assist. Thank you for choosing Night Owl.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great is you have satellite internet. Easy to install your self.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you Daisy!

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Home safety

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously purchased a Swann system and had no issues. Purchased this for a second location and always get an error "system offline" when trying to access by app or on computer through Night Owl. Cameras are good quality and clear, like being able to turn on the light remotely (when able to access remotely). It has great features. But I would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.