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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.1 out of 5 stars with 341 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 341 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our cameras they work great and have great quality pictures

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Awesome. Thank you for the feedback and for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    working great at our house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent we installed at our house and have been very satisfied

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      That is wonderful! Thank you so much for picking Night Owl to increase your sense of safety!

  • Rated 5 out of 5 stars

    Easy enough to install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new enough we haven't had enough time to navigate all that this system can do. It was easy enough for my husband to install. Was up and running in no time.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback! We are so happy to hear the product is working well for you.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as stated and easy to set up. Would recommend to a friend

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the recommendation and for choosing Night Owl!

  • Rated 4 out of 5 stars

    Great budget cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are ok for the price they go for. Can't expect more. You'll need an HD monitor to view them in HD otherwise you'll see blurry.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      You need a minimum 1080p resolution monitor for initial setup. That is required to get through the startup wizard. Thank you for choosing Night Owl!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good cameras and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system easy to set up and get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera, does its job. Can recommend for any uses

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the recommendation and for choosing Night Owl!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    feel safe

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. it is working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Night Owl system we have owned and I love this one much better. It was easy to install and the cameras are very clear. Recordings are great and love the motion light. Would highly recommend this to anyone looking for a great camera system!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the continued business and for choosing Night Owl! We appreciate you!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray security system installation not a bad little tough

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Cons mentioned:
    App reliability

    Rated 1 out of 5 stars

    Features and interfaces with app wonky, glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Night Owl Connect IOS app shows incorrect preview pics. Misses motion detection. Looking for and downloading past events is confusing. The Night Owl Connect PC software will ONLY allow you to view live and record snaps and video while you are viewing live. On the PC there is no search and save of snaps, motion detected events or search of recorded video!! :( Downloaded a one hour clip, on the app, after I set the camera to continuously record. It saved to my photos. The one hour clip was 26 minutes! 34 minutes if recording not recorded! Night Owl says save from Dvr, the dvr is in the attic!! Poor App, poor PC software.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. We are sorry to hear you have experienced an issue getting
      your product setup. We have agents standing by and ready to assist. For resolution, you will need to contact our technical support team at 1-866-390-1303 or you can email [email protected]. Thank you!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great system for first time users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, very easy to install and easy set up!!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the amazing feedback!

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love those cameras excellent view night vision clear.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works good. Only thing is that the camera is made of plastic casing,other than that im satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. The images are very clear.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    . Can't easily retrieve video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough instructions for a not so tech savvy person. Nice camera just can't findthe Visio

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We have a 24/7 tech support team to help out our not so tech savvy customers. They can answer any question you have. Please call 1-866-390-1303 at your convenience!

  • Rated 5 out of 5 stars

    Great Security Camera System with Ample DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the system as a security measure when the Pandemic started.. i may ha e been over reacting but it was well worth it. The app is very simple and the DVR is very simple also. The best part!! There no monthly they fee to use your system or save recordings. Motion, light, everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture on camera very clear and good color quality

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, high quality of night vision I love it

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the kind words!!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great cámeras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ....................................

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you :)