Customer Ratings & Reviews
- Model:
- C20X-81-8L
- |
- SKU:
- 6332963
Customer reviews
Rating 4.1 out of 5 stars with 341 reviews
(341 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works great for the price!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, Great product! Looking forward to purchase another one.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendRated 4 out of 5 stars
Great system for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system but wished there was a way to backup the videos and take offsite
I would recommend this to a friendBrand response from Night Owl
Posted .Good morning! There are ways to do just that. You can use a USB Flash Drive and perform a USB backup of your recordings. Please see section 7.3.3 at the following link for more information. https://support.nightowlsp.com/hc/en-us/articles/360017154454
Rated 5 out of 5 stars
Security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is good. But on phone app it'll go offline and have to re-download or log off than on little more than once in a while, but thats just the app part. Other than that its a good service around the house.
I would recommend this to a friendRated 5 out of 5 stars
Wired Security Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our purchase and looking forward to installing them. We were looking for wired cameras so we did not have to purchase a continual cloud-based storage. These fit the bill. Nice quality and storage on the DVR.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl!
Rated 4 out of 5 stars
Good 1080p picture and clear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is there isn't a zoom. Otherwise great product.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl!
Rated 5 out of 5 stars
Good system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a good system the only problem I had was didn’t find out you had to have a 1080 tv or monitor for it to work it will not work on older computer monitors or tv that statement needs to be put on package box
I would recommend this to a friend- Cons mentioned:App reliability
Rated 1 out of 5 stars
A terrible system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is basically a live camera view system. it does not record all of the activity and it is extremely difficult at best to view the recordings if you can see them at all. The app for the phone and computer is a joke. I had Arlo and I thought that was bad, this Night Owl is just as bad or worse. Customer service consists of a tech telling you to unplug the DVR and router and reconnecting. The app support consists of uninstalling and reinstalling the app. No help either way. Do not waste your money on this system.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Rated 5 out of 5 stars
Great system for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. This is the third one we've purchased for separate properties. Install and set up is simple. I do recommend a couple longer cords depending on where you are installing some cameras.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this system to replace the old one that was installed years ago, this one is by far better quality and good deal price wise.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl and for the review!
Rated 5 out of 5 stars
great cameras for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that the cameras also have a light and they are motion detectors as well. good product
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for the review and for being a Night Owl customer!
Rated 4 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a bit of wire work to do but amazing, just what I wanted
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Happy to hear you got the system setup and it is performing well. Thank you for choosing Night Owl!
Rated 3 out of 5 stars
Very disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this purchase. When I asked about this product in the store I was told it does have audio but it does not and it does not record like it should I could go on and on but I will just leave it at very disappointing.
No, I would not recommend this to a friendRated 5 out of 5 stars
Night Owl Security Cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, high quality do it yourself camera system. Installed this in our place of business. Has been working great ever since! Good products for the price!
I would recommend this to a friendRated 4 out of 5 stars
good system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.problem with lights on cameras want stop at end of recording
I would recommend this to a friendBrand response from Night Owl
Posted .Hi James. Sorry to hear you are experiencing this issue. Please call our technical support team at 1-866-390-1303 and one of our agents will troubleshoot with you to get this taken care of. Thank you!
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's working, I have five up and running as of today.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl to help keep you safe!
Rated 5 out of 5 stars
Very nice Surveillance System
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a wireless system that is great but you can't beat this hard wired system. Great live view 24/7 without cutting you off. No batteries to worry about charging. Very easy to set up and use.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for being a Night Owl customer!
Rated 5 out of 5 stars
Easy set up and the cameras are very clear.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera set. I love that even at night they remain in color and not the normal black and white. East set up. Very happy with purchase. It however dosent come with a remote.
I would recommend this to a friendRated 5 out of 5 stars
Great value fire the cost. 8-1080p eras and 1TB me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are high definition 1080p cameras and an easy to use system. It helps if you can run lines through your attic and mount your cameras under the soffits.
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product , priced fairly and is a great security for any home ,inside or outside . Purchased one for a Customer also .
I would recommend this to a friendRated 3 out of 5 stars
Product good the app not so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good the app that goes with it has such bad reviews and terrible programming and terrible connection issues.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Please contact our technical support team at 1-866-390-1303 for troubleshooting assistance regarding remote viewing. Thank you!

