Customer Ratings & Reviews
- Model:
- C20X-81-8L
- |
- SKU:
- 6332963
Customer reviews
Rating 4.1 out of 5 stars with 341 reviews
(341 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Failed Quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box one of the cameras was darker than all of the others. Last week the HDMI and serial outputs quit working. Now GUI, now way to see the cameras outside of the app, when that works. Have not gotten a response on either support ticket, nor from Best Buy. BBB, complains show this is an issue. Sorry, I had very high Hope's for this new system.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Rated 5 out of 5 stars
Really very efficient cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are amazing for both day and nighttime. Very pleased with this purchase.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendRated 5 out of 5 stars
Works good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price.love the security lights on cameras. Too bad it doesn't come with a remote control.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for being a Night Owl customer! The USB mouse acts as a remote control. Additionally, you can purchase a wireless mouse and use that instead, if preferred.
Rated 5 out of 5 stars
Useful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and super easy to use and you can everything
I would recommend this to a friendRated 3 out of 5 stars
Security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were priced right but we were looking for something with audio not just video that were wired
I would recommend this to a friendBrand response from Night Owl
Posted .Good Afternoon. The cameras included with this system are not advertised/marketed as having audio. However, the DVR has 1 audio input. So, you can connect 1 audio enabled camera or indoor microphone to this system. Please call our pre-sales team at 1-866-979-0580 for more information!
Rated 5 out of 5 stars
Great addition
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows us to see different angles our other cameras don’t catch. Great!
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendRated 5 out of 5 stars
Great cameras for home security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great home security cameras! Can be used without subscriptions to monthly fees
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for being a Night Owl customer!
Rated 5 out of 5 stars
Great security Systems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Great Price. I just love it. It's very cool. Eazy to use.
I would recommend this to a friendBrand response from Night Owl
Posted .Love hearing this! Thank you for shopping Night Owl!
Rated 5 out of 5 stars
great camera system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thanks to Brandon for recommending this surveillance system easy to install
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you Danny and Brandon (for the recommendation). We are happy to hear the system was easy to install and is working well.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product and pricing, works well for my personal needs
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review!
Rated 1 out of 5 stars
worst security cam system
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trust bestbuy and their products That's why I bought this product,But unfortunately this product very disappointed me ,thier app its the worst app ever . cameras themselves are currently only live video they dont save any video and I didnt get any motion notification , I called thier coustomer service and I was answered by Unprofessional Employee I was trying to explain the problem to him and he was talking about power cable !!!! last time I went to a different state and all my time over there I was not able to use them to login and see whats happenning in my house ,I blame bestbuy to display these cheap quality products
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Rated 5 out of 5 stars
Night owl
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system with a good price you can't go wrong with this one.
I would recommend this to a friendRated 5 out of 5 stars
Great wired surveillance system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on Thanksgiving for a great price. Great wired surveillance system.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for taking the time to review your product. We truly appreciate your feedback!
Rated 5 out of 5 stars
Great to haves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for your home or business also help for AC for your home and business
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl!
Rated 5 out of 5 stars
Expensive and not good image quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very expensive and the resolution was not too of the line.
No, I would not recommend this to a friendRated 5 out of 5 stars
Been using this for years!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity and ease of this product. Very clear display : )
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendRated 1 out of 5 stars
Performance
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this for about a year I didn’t review it sooner because I want to use it for a good period to see what issues happen over time and I’m not impressed. The motion sensor has been slowly malfunctioning and doesn’t record all events. There have been times when I’m moving in front of the camera to check if it recorded and nothing. The service desk on the app doesn’t work so I call tech support and the wait time to speak to a tech is over 4 hours once they answer they blame it on the internet provider which is false because I have 500 speed. It’s been almost a year and issue has not been fixed. Also another glitch... it won’t allow you to see the last recording until there is another recording after that and if there is no other movement in that area you will never see it. You literally have to go move in front of the camera to cause it to record something else so you can see the previous recording. Seams pointless if you are away from home you will not see it. I’m definitely not impressed with this product.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help from Dakota in finding a easier way of adding cameras to my buisness
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl to help keep you safe!
Rated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and so many cameras included for a low price and great quality.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl!
Rated 5 out of 5 stars
Over all right now it's great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Exspandable to 4 more. Haven't learn everything yet.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend

