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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.1 out of 5 stars with 341 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-341 of 341 reviews
  • Rated 1 out of 5 stars

    Cheap toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in this camera system. I had the previous model that I liked much better. The cameras on it were made out of metal and the picture quality was much better even though they were both 1080 cameras. The remote software was light years better also. Unfortunately the HD failed but thankfully was covered under the extended warranty. It was replaced but with the newer model. It was like going from a professional camera system to a kids toy. Build and quality wise this system should be $99. We have used over a dozen Night Owl systems in our company for years and I can not say I recommend them anymore.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.