Customer Ratings & Reviews
- Model:
- C20X-81-8L
- |
- SKU:
- 6332963
Customer reviews
Rating 4.1 out of 5 stars with 341 reviews
(341 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great camera system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and picture quality is great , only negative thing is the app doesn't work with your camera unless you connect your internet router to the system but if you don't need the app like me it still works if you want to hook up to your tv , computer, etc.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend - Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality its amazing for the price and very easy to install, we love the app on phone and led lights its wow very bright not I no need to get lights around house
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl!
Rated 4 out of 5 stars
great camera system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.while the camera was easy to install it took about 3 hours , after setting up the cameras I did have a problem with one camera. while the cameras worked great in the daytime , they were very clear , however when it got dark one of the cameras had a halo around it and was difficult to see anything . so the next day I switched cameras and that fixed the problem , however a different started doing the same thing . on the second day that camera started getting dark and I could not see anything at night but in the daytime it worked perfectly . so the next day I decided to move the camera to a different location . have to say that after moving the camera it started working just find. so everything is clear.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for the review. Depending on where the cameras are installed, there can at times be items that interfere with the cameras image quality. Often this is more noticeable at night if a light is shining into the camera or if the cameras image is reflecting off of something. Thank you for choosing Night Owl!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great reliable wired system. Clear pics, user friendly, easy to set up, other than running wires. Down fall is microphone is sold separately and app is terrible.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for the review! At your convenience, please call our support team and an agent will help to troubleshoot the remote viewing issue you are having with the app. Thank you!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Works perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If u are new to surveillance I would recommend this because it does what it says the views are perfect and u get 4 cameras the wires are pretty long easy setting up and u can add up to 8
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl to help keep you safe!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Camera Set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, great picture quality. Light feature on each camera is unique and I’ve never seen that before.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you! This spotlight technology is brand new for us. Thank you for the review!
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very good beginner camera set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is great. Sometimes the app will disconnect itself from the system and I have to reconnect everything over again. Also, DVR is not easily navigable.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Please contact our technical support team to receive some troubleshooting. One of our agents will happily assist at 1-866-390-1303. Thank you!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Easy setup, cameras show a clear image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras show a clear image, and are easy to setup. The connection to the cell phone is a bit more tedious, and the customer support is difficult because of the significant long wait times to talk with someone in an effort to get things synchronized properly. That was a real challenge. The information in the manual for setup was very vague. But the equipment seems good. Only had it going for 2 weeks, so time will tell.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .We are sorry to hear you experienced longer than usual hold times for support. We do provide a vast amount of self-help material on our support site at support.nightowlsp.com. This includes how to videos and troubleshooting guides. If you continue to have an issue, please reach back out to our support team so they can fully assist. Thank you.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are good quality. They record motion like advertised. The app doesn’t always send notifications when motion is detected. But overall it work.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl! Please call our support team at 1-866-390-1303 and one of our agents will troubleshoot the notification issue you are having.
- Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Easy install and easy set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had it for a short time. It was easy to install and easy set up. Seems to work pretty darn good. Would recommend to someone else.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl and for the recommendation!
- Cons mentioned:Motion detection
Rated 4 out of 5 stars
Decent overall system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daytime detection very good. Night detection and vid quality a little subpar. Had to put unit on all the time recording because motion detection wasnt picking up as good as I hoped. For the money would say its not a bad package.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for reviewing your product! We are glad the product is covering your security needs.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video camera is very clear and the sensor light is good as well But the wires are limited into 20 meters only so if you want to install the cameras on farther places of your house you have to buy separate wires and video jacks as well.
I would recommend this to a friendBrand response from Night Owl
Posted .You do not need to buy additional video jacks. If you wish to go further than 60 ft. with one of the wired cameras, we sell additional 60 ft. and 100 ft. cable extensions. Our add-on cable extensions come with adapters to connect to your existing cabling. Thank you for choosing Night Owl!
- Pros mentioned:Installation
Rated 4 out of 5 stars
Awesome...!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for the coast. Easy set up and easy to access from your smartphone or tablet. Has 4 cameras able to have 8 total but should came with five cameras. 4 is great for covering most of the house but you need one more for the front door.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for the review and for choosing Night Owl! We do sell 2PKs and 4PKs of add-on cameras for customers who need additional coverage!
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
For the price great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once set up this product is great. Cameras broadcast 1080p and can be viewed wirelessly on your phone (turn phone sideways to landscape view for 1080p). Only issue I’ve noticed so far is the motion detection recordings. Most of the time I can’t get the recordings to play on my phone. If I get the notification and I look instantly it doesn’t matter but to go back and view it rarely will playback. Occasionally you have to wipe away spiders and if in dusty environment you’ll have to wipe the cameras once and a while. Other than that this is a nice product especially for the price. I’ve not had it long so durability is yet to be seen.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
great camera system for beginners
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this camera system is very easy to set up, comes with nice detailed instructions. good quality i did change the drive out and install a samsung solid state drive. other than that it was pretty much plug in and go
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my dad and he seems to really love these cameras.
I would recommend this to a friendBrand response from Night Owl
Posted .That is great to hear. Thank you for choosing Night Owl!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Looks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the upgrade i did. Looks very good and lot more clear. Love the easy set up of not having to open any bridge.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl!
- Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Good value for the Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night Owl was easy installation. The set up manual was clear. Cameras work well. The distance and picture are good.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the feedback! We are so happy to hear the product is working well for you.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Night owl cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to keep an eye on things. The set up is pretty easy. I installed them my self and it was pretty easy. Being able to record differently on each camera is really nice.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Perfect way to monitor the home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little set up is easy to install and easy to use. Can check on the house at a glance. I’d buy again.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.

