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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.1 out of 5 stars with 341 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 341 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but in far distance you can’t see the plate number

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera security for I even have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black is the best camera Security in my house that I have !!!!! Great products thanks to Night Owl

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A good home security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good security system that's fairly easy to set up and use

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Happy to hear setup went well and the system is performing well. Thank you for the review!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great! Sadly for some reason one of the cameras stopped working. Maybe by getting the wire that connected it to the box I’m not sure but it worked great until then.

    I would recommend this to a friend
  • Cons mentioned:
    App reliability

    Rated 3 out of 5 stars

    The app isn't that great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont have to pay a monthly service fee but the app isn't great it keeps disconnecting me from the service asking for some kind of token. The DVR system works well tho. So if you just need for home usage then awesome but for a property with app it isn't that good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Replaced a old one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Zones are a little sensitive for notifications

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for basic needs..easy to install with basic tools

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Welcome to the Night Owl family. Thank you for trusting us to Secure, Protect and Connect your world!

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A lot for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price what you get. Easy set up and installation.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review Mike! Much appreciated!

  • Rated 5 out of 5 stars

    Great System Great Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased November 2019 - Installed Early December 2019 Not my first Video Surveillance System. First, I'll start with the great customer service that Best Buy provided. We were very happy that it arrived less than a week after it was ordered. We live in a fairly remote place so one week is excellent. Packaging and packing was excellent too. Second, the price on this surveillance system, for the quality and features was excellent. Installation and set up was fairly easy and is done just by following the manuals and on screen directions. It has taken a little time to learn all of the features but we are figuring it out. Picture quality is excellent. Overall, we like this system. Review Date: 3/27/2020

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Doug. Thank you so much for the product review and for choosing Night Owl to help keep you safe!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good cameras for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the security without paying monthly, this is the way to go! Can use internet for these but it DOES NOT NEED IT TO WORK! Good picture quality as well.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the feedback and for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, works really good, I got a good price on it.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you :)

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok system for the money would buy it again clear picture

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the first time I’ve ever had a camera system and I have to say very simple to put set up. The app with the system is user friendly. I the one thing is definitely needs longer cables for a house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good camera system. Only downside to set up was having to use a TV to set up for the first time, which when its located in a closet makes it tricky. The app is handy for alerts, just wish it would auto update to the current view, not the last view of the camera's when you were last on the app.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Weak software/not reliable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Night Owl camera system has been in use for almost a year. I only have experience with the Night Owl systems. The wireless cameras wouldn't reach across the house and this wired version is --- okay ---. They work -- sometime -- but they miss -- sometime -- . Not real dependable. ----------- The software used to monitor and or view the events is BAD -- on a good day. On a good day I can review 3-4 events before the software locks up. I must logout and wait for several hours to allow the surveillance system time to reset before logging back in and looking at the other events. Then it's 3-4 events and repeat the cycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up and use for the most part.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Awesome! Thank you for the review!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is so easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system is so easy to set up and the picture quality is very good,easy to follow set up instructions a good choice for a first timer.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLANT SURVEILLANCE SYSTEM WIRED DVR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS 1080P 1TB DVR SURVEILLANCE SYSTEM WAS EXCELLANT PRICE AND QUALITY VISUAL AND NIGHT VISION IS VERY CLEAR AND COLOR BY DAY FACES ARE CRISP AND CLEAR AND CAN BE RECOGNIZED OVER 50FT

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback! We are so happy to hear the product is working well for you.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear picture. Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can figure out how to get into my phone. No instructions, but will look on UTube. My son installed with no problems. Super good clear picture. Motion sensor great, too. Looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture with or without lights. Also, all extra features such as, ability to add additional cameras, up to 3 devices to monitor, still pictures and much more!! Great price too!!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback! We are so happy to hear the product is working well for you.

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