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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.1 out of 5 stars with 341 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 341 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Anyone said evidence?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed at a small manufacturing facility and it has paid for itself catching people faking/lying about accidents. Picture quality and storage is practical.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    I really wanted to love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great, unfortunately I can’t view them on my phone if I am on the line. The app works as a phone call. It also doesn’t connect to google home nor echo products. They were a great deal so I’ll be keeping them.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product, easy to setup. We can access cameras where ever place I am with simple app on my iPhone. I recommend it to anyone, plus very affordable price.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review and the recommendation!

  • Rated 4 out of 5 stars

    Good system so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this product for a few weeks now. So far, the system is great for the price. The phone app is pretty decent. The PC app (Connect CMS) is really basic. It would be nice for an update that would be like the system on the DVR. Other than that, the system is pretty decent.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for taking the time to review your product. We truly appreciate your feedback!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera setup and package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera software was very easy and user friendly. Only took a couple hours for us to completely setup and be using. Would suggest this setup to anyone.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the recommendation and for choosing Night Owl! We appreciate it!

  • Rated 4 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it better than Ring camera. No WiFi interruption.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for switching to Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent camera quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system to upgrade from my 720P system to a 1080P system and I am ecstatic at the picture quality, the range of the camera etc..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Camers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great set of cameras and worked right out of box. I went hardwired just of the piece of mind with no batteries to change. Took a little long to install but was expected with having to pull wires. DVR works great and I have it set to record 24/7

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cameras don't blink

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, app is a bit flakey, but anything for this price will be.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl - C20X Series 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black exccelllent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the viewing distance of the camera. still trying to get motion together. one of the cameras has pink streak that just developed. other than that every thing else seems to be good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Security Camera System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Setup was very easy. Took less than 10 minutes to configure and start receiving notifications and remote access to the system.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thats what we like to hear! Thank you for the feedback :)

  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Recommed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, have them outside and I can’t complain about weather proofing or night vision

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is incredible and the night vision looks like it’s the daytime. Absolutely the best camera system I have seen.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review and for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are very good and they work well and record 24 hours and every day it looks good. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great camera system for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system for the price and i was not disappointed. Will be buying another in the future for another location.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for price security system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. App works fine. Cameras give clear pics. No issues in a year and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grest cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are affordable and make you feel safe being able to know what is going on whether you are away or at home.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl to help keep you safe!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These security cameras are great easy to install if you know what you are doing. Like the app and quality is on point.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      That is great to hear. Thank you for the review Mark. We appreciate your business!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The only thing I would change is that it would be great if it was wireless!! Works great! Playback is easy

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl!