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Customer Ratings & Reviews

Night Owl - Extreme HD 8-Channel, 8-Camera Wired 1TB DVR Surveillance System - Black/White-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 118 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
ease of use
  • Rating: 2 out of 5 stars

    hard to set up

    Posted
    thorny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    having a hard time setting up, customer support is difficult to deal with and very time consuming.

    No, I would not recommend this to a friend

    • Brand response

      Night Owl

      We apologize for the issues you are experiencing when attempting to set up your Night Owl system. Please contact our advanced technical support team for additional assistance. You may reach us via email at techteam@nightowlsp.us, in the email provide us with your name, number and a brief description of the issue experienced. We look forward to hearing from you, thank you for choosing Night Owl.

  • Rating: 3 out of 5 stars

    Easy set up

    Posted
    Hmat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Video play is difficult. Set up is easy. Retrieving saved videos is a process.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Good Afternoon. We do not like hearing that you are having some difficulty accessing different features. At your convenience, please call our technical support team at 1-866-390-1303 and one of our agents will happily assist.