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Customer Ratings & Reviews

Night Owl - Extreme HD 8-Channel, 8-Camera Wired 1TB DVR Surveillance System - Black/White-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 108 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 33 Reviews mentioning:
  • Rating: 4 out of 5 stars

    Great quality video.

    Posted
    cnaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First time installing a video camera system and it went smoothly. Adjusted all cameras and I am very satisfied with the picture quality.

    I would recommend this to a friend

    • Brand response

      Night Owl

      The first installation can seem daunting, but glad to hear it went well. Do not hesitate to reach out should you have any questions!

  • Rating: 5 out of 5 stars

    Pictures are good

    Posted
    Nnamdi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Picture quality is good and will recommend to friends

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you for choosing Night Owl!

  • Rating: 4 out of 5 stars

    Clear video

    Posted
    Bbko
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good starter unit with clear video. Wish it came with longer cables though

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you for your feedback. You may extend your cable length by purchasing our Night Owl cables, we have 100 ft BNC cables available, for more information please follow the link below. Thank you for choosing Night Owl.
      https://www.bestbuy.com/site/night-owl-100-cable-black/5890900.p?skuId=5890900

  • Rating: 3 out of 5 stars

    Nice Video system for the money

    Posted
    Willie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The video system works great but the software does not work well. Sometimes the notification or live viewing does not work.

    No, I would not recommend this to a friend

    • Brand response

      Night Owl

      Thank you very much for your feedback. We are sorry you are having issues with the Night Owl Software, please contact our technical support team so they may assist you by troubleshooting the software. We are available 24/7, you may contact us via email at support@nightowlspsupport.com or by calling us at 1-866-390-1303. Thank you and we look forward to assisting you.

  • Rating: 3 out of 5 stars

    Great picture quality, poor app.

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The app is slow to load the footage and you can not review recorded footage via the app, only through the dvr. Picture quality is good however.

    I would recommend this to a friend

    • Brand response

      Night Owl

      We are sorry for the issue you are experiencing when attempting to view recordings via the Night Owl Application. For best connection, we recommend using Wi-Fi when attempting to view recordings remotely from your smart device. Also, we suggest having an internet connection with a minimum upload speed of 2 Mbps for your DVR. These should provide you with the best experience, otherwise, please contact our technical support team for further assistance. Thank you.

  • Rating: 5 out of 5 stars

    Nice cameras!!!

    Posted
    CindyLouWho
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Finally, put cameras up and they are more than what I expected as in clarity and quality. The clarity is very clear and the HD is amazing even when you zoom in. The night vision mode still gives a clear picture also. I would rate these cameras more than 5 stars in my book. For the price I paid $249 on Black Friday they are well worth it!!!

    I would recommend this to a friend

    • Brand response

      Night Owl

      We are very glad to know everything is working for your, thank you so much for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Alansdlt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good product , good quality picture and great price

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you!

  • Rating: 5 out of 5 stars

    Clear vision both night and day

    Posted
    Longtemple
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the cameras and the fact that I can hear what's going on.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for the review and for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Works great

    Posted
    505marcus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to install and works well, good pictures, clear video!

    I would recommend this to a friend

    • Brand response

      Night Owl

      Awesome. Thank you for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Love the mobile app

    Posted
    Victor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This camaras are amazing The pics are great and the installation very easy to set up

    I would recommend this to a friend

    • Brand response

      Night Owl

      Hi Victor and thank you so much for reviewing the product!

  • Rating: 5 out of 5 stars

    Great camera system for first time users

    Posted
    aidaqa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Camera are of great quality, sharp video resolution and night vision is impeccable.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl.

  • Rating: 5 out of 5 stars

    Nice quality and easy to configure

    Posted
    Alexis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In my experience the Night owl cameras have been easy to configure for remote access, easy to install and provide good quality image both during day and night.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for your feedback and for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Great picture

    Posted
    GForce
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love how I have constant surveillance in and out the house.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl.

  • Rating: 5 out of 5 stars

    Great quality cameras

    Posted
    Eddizzle86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This cameras are great for the price,, highly recommended.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Good quality camera system

    Posted
    Fernny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    On sale, Good camera system for a good price well worth it!

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl.

  • Rating: 4 out of 5 stars

    Good cameras

    Posted
    Angel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great quality picture, just need to be able to set the zoom

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for your feedback and for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Good price

    Posted
    Ricardo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was good price for the 8 cameras and good high definition

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Great system

    Posted
    CBS1070
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy to install... no hassle setup... great image!

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl!

  • Rating: 5 out of 5 stars

    Easy setup

    Posted
    JohnB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Almost plug and play. Easy to mount the cameras and they have a great picture

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl.

  • Rating: 5 out of 5 stars

    Good quality!

    Posted
    Briher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have installed 5 so far and the quality of the image is very good. I am not loving the app so much it does freeze alot and takes a little long to load but I really like the quality of the cameras overall.

    I would recommend this to a friend

    • Brand response

      Night Owl

      We appreciate your feedback, thank you so much for choosing Night Owl!