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Customer Ratings & Reviews

Night Owl - Extreme HD 8-Channel, 8-Camera Wired 1TB DVR Surveillance System - Black/White-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 107 reviews

83%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 25 Reviews
  • Rating: 4 out of 5 stars

    Overall decent surveillance system

    Posted
    Rodz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I already had a 4 camera system , but wanted to expand to 8.. It was almost impossible to find cameras that were compatible with the old system so I bought this one. Cameras do what they are supposed to to do. Good picture quality in both bright day time and low night time light. Even after testing all cables and cameras prior to installation, upon initial start up ,I had a camera that didnt work. After swapping cameras, I determined it was the cable and had to purchase and rerun a new one. Checked the non working one and there were no signs of damage to the insulation. or connectors. Cables do feel cheap. Lastly, I'm not sure why all 8 cameras can be configured in 2 rows of 4 on the monitor. The only option to view all cameras at once is 3 rows of 3 leaving a blacked out corner on the monitor and reducing the picture size. Once i completely firgue playback options, I will enjoy this system.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for the feedback and for being a repeat Night Owl customer. Our agents are here 24/7 to assist with setup issues and will happily walk you through the playback menu. We also have the full product manual on our support site at NightOwlSP.com. Thank you!

  • Rating: 4 out of 5 stars

    Great cameras for beginners

    Posted
    Satisfied
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For the price, these cameras are perfect. The quality is not 4K but it is good. One can buy the 4 channel for $100 less but to buy extra cameras it is $100 each so it’s better just to buy the 8 and if you do not use all the cameras then o well. Installation is quite easy. Once in awhile, the cameras will detect motion but will not record that motion so that’s why I can not give these cameras a 5 star. Do your research on all types because one might work for some people but other might work better for you.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Good Afternoon and thank you for the review! Please call our technical support team at 1-866-390-1303 to troubleshoot the motion detection issue you are having with the system. One of our agents will be happy to help!

  • Rating: 4 out of 5 stars

    Great 1st security system

    Posted
    Owleye
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My 1st security system. The set up was very quick and easy. The picture during the day is ok. At night you can make out figures unless standing directly in front of the camera. Mobile app is good for reviewing remotely but there's no fast forward or rewind on playback. You have to watch the entire recording

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you for the review!

  • Rating: 4 out of 5 stars

    Great image, Okay user interface.

    Posted
    AsusDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I went with this 8 camera set up so i can cover all my bases at my auto shop. It was easy to install. The only hard part is the cable management. The user interface was a bit to learn. Its not as responsive as a computer and also it seems very sluggish at times when viewing playback video.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you very much for your feedback. Thank you so much for choosing Night Owl.

  • Rating: 4 out of 5 stars

    Good budget camera system

    Posted
    Stoli
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to setup and install the remote viewing and notifications are nice. It will store quality high def video for about 2.5 weeks. This is the second time I have installed this system. It’s a good system for the price and I would buy it again

    I would recommend this to a friend

    • Brand response

      Night Owl

      Hi Stoli. Thank you so much for the review and for the continued business.

  • Rating: 4 out of 5 stars

    Highly recommended

    Posted
    Emma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good quality surveillance cameras,though 1 camera intermittently fail to show up when we were out of the country might be the signal from internet out there. But everything’s else were good.

    I would recommend this to a friend

    • Brand response

      Night Owl

      We are glad that you are enjoying your Night Owl System. For any assistance, please do not hesitate to contact our technical support team which is available 24/7. Thank you for choosing Night Owl.

  • Rating: 4 out of 5 stars

    Great DIY set

    Posted
    Sunny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Simple to install and configure, wiring is basic, then just plug n play for internet.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you for joining Night Owl!

  • Rating: 4 out of 5 stars

    Great quality video.

    Posted
    cnaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First time installing a video camera system and it went smoothly. Adjusted all cameras and i am very satisfied with the picture quality.

    I would recommend this to a friend

    • Brand response

      Night Owl

      The first installation can seem daunting, but glad to hear it went well. Do not hesitate to reach out should you have any questions!

  • Rating: 4 out of 5 stars

    great brand

    Posted
    MRSSTAMBACH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Loved the brand but couldn't figure it out and it was a long process to have best buy set it up

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you for choosing Night Owl! We do have a 24/7 support line, 1-866-390-1303, where technical support agents can assist with setup.

  • Rating: 4 out of 5 stars

    Good camera

    Posted
    BestbuyUser1234567890
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Happy with the purchase and clarity with the camera was satisfied but not superior. Was expecting more from the product.

    No, I would not recommend this to a friend

    • Brand response

      Night Owl

      We appreciate your feedback regarding the camera resolution. Thank you very much for choosing Night Owl!

  • Rating: 4 out of 5 stars

    good camera system

    Posted
    papoose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am able to view all the cameras on one screen and be able to bring it up bigger if needed.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you for being a Night Owl customer and for the review!

  • Rating: 4 out of 5 stars

    Best purchase for us.

    Posted
    Cindy
    • Verified PurchaserVerified Purchase

    The view is great and love the night vision so clear. Would highly recommend excellent app.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl.

  • Rating: 4 out of 5 stars

    Great system for DIY.

    Posted
    NFL67
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy set up and installation. Lots of customizable features on the cameras.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    easy for beginners

    Posted
    Tgarc018
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would recommend this for a beginner. the only thing that's a pain is getting it wired up!

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl!

  • Rating: 4 out of 5 stars

    Good quality

    Posted
    Gundelero86
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Dependable and quality product. Also got it for a good price. Good remote features also

    I would recommend this to a friend

    • Brand response

      Night Owl

      We appreciate your review and thank you for choosing Night Owl!

  • Rating: 4 out of 5 stars

    Great value for money

    Posted
    Carib
    • Verified PurchaserVerified Purchase

    Got this system for thanksgiving sale. Great beginner system. Great value for money

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl!

  • Rating: 4 out of 5 stars

    Good

    Posted
    Phoebe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It’s good. It’s not a fancy one. But good enough for watching it when I’m not home

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl!

  • Rating: 4 out of 5 stars

    value

    Posted
    carib
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    great value for money. i purchased the item and got great thanks giving savings

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you so much for choosing Night Owl!

  • Rating: 4 out of 5 stars

    Great value for money

    Posted
    Carib
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The system is great value for money. I bought it on the thanksgiving sale.

    I would recommend this to a friend

    • Brand response

      Night Owl

      Thank you very much for choosing Night Owl.

  • Rating: 4 out of 5 stars

    excellent

    Posted
    Angel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    lots of cameras for the money, a little difficult to install but well worth it.

    I would recommend this to a friend

    • Brand response

      Night Owl

      We appreciate your feedback and for choosing Night Owl!