Customer Ratings & Reviews
- Model:
- XHD301-88P
- |
- SKU:
- 6209703
Customer reviews
Rating 4.3 out of 5 stars with 282 reviews
(282 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
- Pros mentioned:Easy to install
Rated 4 out of 5 stars
Great DIY set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and configure, wiring is basic, then just plug n play for internet.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for joining Night Owl!
- Pros mentioned:Easy to install, Night vision
Rated 4 out of 5 stars
Great product, easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras look great. Night vision is awesome. The bad thing about this is the play back feature, you can't input certain times to search. You have to search through the scroll bar and it's difficult to actually pinpoint the start/end times. If you get this product, I'd recommend installing it yourself or not using the geek squad service. They left huge holes in my mortar and I had to buy mortar repair to close the holes. Other than that, the cameras are great, setup of the DVR is easy peasy.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .Very sorry to hear you experienced an issue with installation. We thank you for your feedback!
- Pros mentioned:Video qualityCons mentioned:Customer service
Rated 4 out of 5 stars
Good quality camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera system. However I take off one star for the app. And customer service sucks. They have no clue what’s going on. Right now my app won’t let me view it good on real time. Basically it freezes and then it plays and then freezes. So what’s the point of I can’t see in real time?? This has been happening ever since it updated in January. I called customer service but they don’t know. They just tell me to reset the system. Also my old night owl I could fast forward and pause while playing back this one doesnt. Kind of sucks but the quality is good.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .Hi Maddie. We are sorry to hear you are having a continued issue with remote viewing. Please email techteam@nightowlsp.com with your best contact information. This will put you in touch with our advanced support team who can help to correct this issue. Again, we apologize for the inconvenience.
- Pros mentioned:Night vision, Video quality
Rated 4 out of 5 stars
Great value for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras provide high quality video. Good night vision. Remote viewing works well with broadband. Have second setup at remote site using DSL, 700 mbps up & lag, but get what I need. Worked fine in unheated Minnesota building over winter.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .We are very glad to know everything is working for you. Thank you for choosing Night Owl.
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Nice 1080p System
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older 980H camera system that needed to be replaced. I choose this one for the price and being 1080p widescreen cameras. I was able to use my existing Analog wires for signal and power and just replace the cameras and DVR. The picture quality was significantly better than my old system. I am using a 27 inch 1080p monitor with HDMI and it looks great. Am using the Web app which works ok, but could use a little work; i only get a frame update every 10 seconds on the cameras when i look at individual views. I also added a few IR flood lights to help with night time brightness. I noticed that after 4 months of use, the cameras have lost their built in IR brightness
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl! If you are experiencing an issue with the cameras IR LEDs, please call our support team using the following link. One of our agents will gladly assist to figure out what is occurring. Thank you! https://nightowlsp.com/contact.html
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Overall decent surveillance system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had a 4 camera system , but wanted to expand to 8.. It was almost impossible to find cameras that were compatible with the old system so I bought this one. Cameras do what they are supposed to to do. Good picture quality in both bright day time and low night time light. Even after testing all cables and cameras prior to installation, upon initial start up ,I had a camera that didnt work. After swapping cameras, I determined it was the cable and had to purchase and rerun a new one. Checked the non working one and there were no signs of damage to the insulation. or connectors. Cables do feel cheap. Lastly, I'm not sure why all 8 cameras can be configured in 2 rows of 4 on the monitor. The only option to view all cameras at once is 3 rows of 3 leaving a blacked out corner on the monitor and reducing the picture size. Once i completely firgue playback options, I will enjoy this system.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for the feedback and for being a repeat Night Owl customer. Our agents are here 24/7 to assist with setup issues and will happily walk you through the playback menu. We also have the full product manual on our support site at NightOwlSP.com. Thank you!
- Pros mentioned:Night visionCons mentioned:Mobile app
Rated 4 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent and work great in the night. Only thing that could be better is there app
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great cameras for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these cameras are perfect. The quality is not 4K but it is good. One can buy the 4 channel for $100 less but to buy extra cameras it is $100 each so it’s better just to buy the 8 and if you do not use all the cameras then o well. Installation is quite easy. Once in awhile, the cameras will detect motion but will not record that motion so that’s why I can not give these cameras a 5 star. Do your research on all types because one might work for some people but other might work better for you.
I would recommend this to a friendBrand response from Night Owl
Posted .Good Afternoon and thank you for the review! Please call our technical support team at 1-866-390-1303 to troubleshoot the motion detection issue you are having with the system. One of our agents will be happy to help!
Rated 4 out of 5 stars
Pretty great overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this camera system has so many different settings to truly customize it to your needs, for example you can set the motion activation to only certain parts of the screen if you want like I can set it for my driveway but to not go off for the street behind it. I can change the increments of length to record and what time of day to record or to not record or to record all day. There are so many features. I prefer wired over wireless anyday. Wireless has a tendency to have too many "things in the way" if the wind blows a certain way, it loses connection, you dont have all that with wired. The only issue I have with this system is that when I'm out and about it sometimes takes the system too long to connect to my phone for me to be able to see what's going on and sometimes if the system hasnt been rebooted in a long time, it wont come up at all.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review! If you are able to view your Night Owl device when you are on the same network as the device, but not when you are away from home on a different network, then most likely there is an issue with the Internet connection. If it was the product or App, the issue would also be present when viewing on the same network. Please test your Internet speeds to make sure you are meeting the product's minimum speed requirements. Upload and Download speed are both important. Additionally, if needed, contact your ISP for troubleshooting. If you believe the issue is with the Night Owl device, please use the following link for troubleshooting. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us
- Cons mentioned:Mobile app
Rated 4 out of 5 stars
Great 1st security system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st security system. The set up was very quick and easy. The picture during the day is ok. At night you can make out figures unless standing directly in front of the camera. Mobile app is good for reviewing remotely but there's no fast forward or rewind on playback. You have to watch the entire recording
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review!
- Cons mentioned:Mobile app
Rated 4 out of 5 stars
Good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good camera for the price. Works good, gives us updates when motion is detected. Very clear image during the day time, but at night you cannot see much detail. The app for these cameras needs some serious updates, kind of slow.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl!
- Pros mentioned:Easy to install
Rated 4 out of 5 stars
Great image, Okay user interface.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went with this 8 camera set up so i can cover all my bases at my auto shop. It was easy to install. The only hard part is the cable management. The user interface was a bit to learn. Its not as responsive as a computer and also it seems very sluggish at times when viewing playback video.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you very much for your feedback. Thank you so much for choosing Night Owl.
- Pros mentioned:Price
Rated 4 out of 5 stars
Good budget camera system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and install the remote viewing and notifications are nice. It will store quality high def video for about 2.5 weeks. This is the second time I have installed this system. It’s a good system for the price and I would buy it again
I would recommend this to a friendBrand response from Night Owl
Posted .Hi Stoli. Thank you so much for the review and for the continued business.
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality surveillance cameras,though 1 camera intermittently fail to show up when we were out of the country might be the signal from internet out there. But everything’s else were good.
I would recommend this to a friendBrand response from Night Owl
Posted .We are glad that you are enjoying your Night Owl System. For any assistance, please do not hesitate to contact our technical support team which is available 24/7. Thank you for choosing Night Owl.
- Pros mentioned:Easy to install
Rated 4 out of 5 stars
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great and picture looks good on the 1080p version. Really happy i bought the camera system and easy to install with a little help of a friend:)
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .So happy to hear! Thank you for choosing Night Owl!
- Cons mentioned:Mobile app
Rated 4 out of 5 stars
Great surveillance system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great surveillance system however the application is horrible. usually it doesn't work and it doesnt have rewind or forward option.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review, but please call our technical support team. One of our agents will assist with the remote viewing issues you are having. Thank you!
- Pros mentioned:Easy to install
Rated 4 out of 5 stars
Great quality video.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time installing a video camera system and it went smoothly. Adjusted all cameras and i am very satisfied with the picture quality.
I would recommend this to a friendBrand response from Night Owl
Posted .The first installation can seem daunting, but glad to hear it went well. Do not hesitate to reach out should you have any questions!
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have mixed feelings about this one, cameras work great but wires go out very easily ive already replaced 3. And system goes down alot.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review. Sorry to hear you have had an issue with the cabling. Please contact our 24/7 technical support team at your convenience, and one of our agents will happily assist. They can be reached at 1-866-390-1303. Thank You.
- Pros mentioned:Easy to install
Rated 4 out of 5 stars
Very clear picture easy to hook up
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Four camera system installed around outside of house easy install, very clear picture.
This review is from Night Owl - Extreme HD 8-Channel, 4-Camera Wired 1TB DVR Surveillance System
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl!
- Pros mentioned:Night vision
Rated 4 out of 5 stars
Best purchase for us.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The view is great and love the night vision so clear. Would highly recommend excellent app.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for choosing Night Owl.