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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 427 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the air fryer, ease of use, and smart finish features. Many appreciate the oven's ability to toast and its overall versatility. However, some customers mention the oven's size as being too small for larger items, and others note inconsistencies in temperature and cooking times. The price point was also a concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 427 reviews
  • Pros mentioned:
    Air fryer, Ease of use

    Rated 5 out of 5 stars

    Handy dandy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can do two different things at the same time. Very simple to use and clean. Bottom is large enough for anything i want to airfry. Very useful and time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Fryer + More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. I had owned another air fryer before this one but this thing does it all. I think my favorite thing is how easy it is to clean compared to others. It also does more than just air fry though with the convection oven settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Ribeye Steak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the coolest and easiest to use toaster, air fryer, roaster, reheater oven ever. The included meat thermometer makes cooking super easy. I tested this out with 2 ribeye steaks. Seasoned them how I wanted them. Placed the meat thermometer in the middle. Set the cook temp for 130⁰ and pressed start. After about 13 minutes the steaks were done. Pulled them out and let them rest for about 5 minutes. The end result was a medium rare ribeye that was cooked to perfection. Baking cookies is a breeze. You can bake 3 trays of cookies at the same time and they will all be cooked evenly. Definitely worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. I do love that you can cook something up top and on bottom separately. Sleek design. Easy to clean. I only wish I could fit something a little larger on the bottom. Otherwise great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    You pay for what you get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good im still in the trial phase as I have until next year to return it. But from my experince it has been doing a good job. My wife already made chicken tenders and the tenders came out crispy. The pizza also came out nice and crispy. We used both the top and lower oven and they work great, I love this feature because you can cook two seprate meals at different tempearatures and time. As of right now I do recommend. Especially holdiays are coming up and it will be a must have in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Great Ninja multi use upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this unit as an upgrade to the Ninja DT251 Foodi 10-in-1. Our 251 was about 2 1/2 years old, and although still working ok, the food was backed on to the point we couldn't see through the glass. This unit, keeps all the features we love (thermometer being a big one) and improves on the short comings of the older model. Toasting is faster and more even, Air fry is crispier. An the fan comes from the side, which we hope will reduce the amount of splatter on the glass. Overall we are very happy, and glad we made the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for every kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying 2 of these multi purpose ovens from another manufacturer which I had to replace in less than two years. A friend told me about this Ninja product and I bought it immediately. My Ninja is about a year old and gets used 4 to 6 times a week. It is an outstanding product. Easy to use and clean. As I said before, it is a must have for any kitchen! I truly use my stove minimally especially during the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Ninja 12 in 1 Smart Double Oven and I couldn't be happier with my purchase. This oven truly lives up to its name and delivers exceptional performance in every way possible. First and foremost, the design of this oven is remarkable. It has a sleek and modern appearance that adds a touch of elegance to my kitchen. The stainless steel finish not only looks great but also makes it very easy to clean, which is a huge plus for me. One of the standout features of this oven is its flexibility. With 12 different cooking functions, I can easily prepare a wide variety of dishes with just one appliance. From baking and roasting to grilling and air frying, this oven does it all. It even has a dehydrate function, which is perfect for making healthy snacks. The Smart element of this oven is truly impressive. I can control and monitor the cooking process from my smartphone using the Ninja Kitchen app. This has been a game-changer for me as I can now keep an eye on my food and adjust the settings from wherever I am in my home. What really sets this oven apart from others on the market is its cooking performance. The oven heats up quickly and maintains a consistent temperature throughout the cooking process, ensuring that my food is cooked evenly every time. I have been amazed at how crispy and perfectly browned my dishes turn out, whether it's a batch of homemade cookies or a roasted chicken. Cleanup is a breeze with this oven. The interior is non-stick, making it easy to wipe off any spills or drips. The removable crumb tray and air frying basket are also dishwasher-safe, saving me time and effort. Overall, the Ninja 12 in 1 Smart Double Oven is an outstanding appliance that has exceeded my expectations. Its versatility, smart features, and exceptional cooking performance make it a must-have for any home cook. I highly recommend this oven to anyone looking to elevate their cooking experience.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Toast

    Rated 5 out of 5 stars

    This little oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does it all. I love the 2 ovens. I did a rib roast and it came out great. Even the toast comes out great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave not needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift I got for my brother and his family. They didn’t want to use it at first and wondered why I even got it for them when their microwave worked fine. Once they finally used it they tell me they have no idea how they could live with out it and threw out the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Toast

    Rated 5 out of 5 stars

    My wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new Airfryer oven. She loves that she can airfry bacon at the bottom and toast bread on the top at the same time in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My NINJA!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high expectations, and they were met. Impressed with how quick and easy to use this product is. In the midst of searching for a new oven, so I purchased this Ninja as a substitute. I have found I prefer using this to my regular oven. I heard the fan was a little loud, but so are my kids so I don't notice it. Cooks food great, and the food warmer makes leftovers more enjoyable. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air fryer does a great job heating and cooking food. It has a few quirks such as not being able to turn off one of the 2 sections if both of them are running or having to open up both doors to get to the bottom section. All in all a good device.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Want a super noisy turbo jet in your kitchen?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a digital Cuisinart multifunction oven when the knob stopped working properly. I loved the idea of dual cook zones so I could make two dishes at a time with different cook methods. The top oven is for toast, bagel, broil, bake, reheat, and keep warm. It's TINY - I don’t think you could put a whole baguette in without it touching the top heating element. It does toast very quickly. The bottom oven is roomier and does air fry, convection, whole roast, air roast, pizza, and dehydrate. It's LOUD. It is so loud I got in touch with Ninja and they had me send it back, and I received the replacement today. Super disappointed that is might only be slightly quieter. This thing is like a turbo jet about to take off in your kitchen. It's past the return window with Best Buy so I'm stuck with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fryer, Toast

    Rated 5 out of 5 stars

    Surprisingly easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air fryer has it all. You can cook food on the bottom and on the top you can toast bread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefer over the microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this 12-in-1 Smart Double Oven! The FlexDoor design and smart thermometer make cooking effortless. Honestly, I prefer using this over a microwave—the food tastes better, heats more evenly, and feels fresher. A total game changer for my kitchen!”

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Above and Beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations for this product were exceeded by its performance. All the features are precise. From toasting to baking the results are top notch. Even the air fry function works great for meals I would typically bake. I highly recommend this product and use it everyday. For me that is a marker that the product is a 5-star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this product for nearly 3 months and I am beyond pleased with this purchase. I have used every setting except whole roast and air roast. The learning curve has been small. I was nervous about the convection oven but following the recommended temperature decrease worked each time. I am pleased with how evenly a pizza cooks. I feel my homemade biscuits and frittata's turn out better in this unit than my full oven (just a couple examples). If I had to make one complaint/suggestion, I would say I wish it had come with the nonstick air fry basket. The stainless basket is fine, but things stick to a degree. I have ordered the nonstick basket and it is really inexpensive so not a huge deal.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks perfectly. I’ve used most of the functions except dehydrate and air roast. I love not heating up the whole house using my full sized oven. Actually eliminates having to use several of my kitchen appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Best kitchen appliance I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We downsized and our new house has much less kitchen counter space. For us, this little gizmo replaced our toaster, toaster iven, air fryer and microwave (it reheats, food quickly, and without the microwave health risks). We rarely even use the “big oven” anymore. Couldn’t be happierwith this purchase. 

    I would recommend this to a friend
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