Customer Ratings & Reviews
- Model:
- NC701
- SKU:
- 6589082
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker for its ease of use, overall performance, and the smooth texture it creates. Many appreciate the variety of recipes available and the quality of the ice cream produced. However, some customers have noted the machine's noise level and its considerable size. A few also mentioned the limited capacity of the container.
This summary was generated by AI based on customer reviews.
Works perfectly
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Bought as a Father’s Day gift and he loves it. Very easy to use and you can find recipes anywhere.
I would recommend this to a friendFamily Christmas Gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't opened it yet! It's a Xmas present for my family.
I would recommend this to a friendFun novelty but only if secondary to a traditional
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice luxury item if you want something for a few fun ice cream parties. But I don’t think this should replace a traditional ice cream maker if you want to make the best ice cream possible at home.
I would recommend this to a friendBest ice cream maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine for my daughter, she is in love with ice cream, after dinner ice cream disert .
I would recommend this to a friendNinja creami review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The creami does make good ice cream. My only complaint is there are so many steps to preparation before being able to enjoy it!
I would recommend this to a friendGreat, but hard to clean.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is amazing, the only con is being hard to clean the cups. The model of cup is different than the regular one, because of swirl.
I would recommend this to a friendProtein ice cream
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready for summer! I’ve been wanting something to mix up my protein intake and now I get to add ice cream to my list!!!
I would recommend this to a friendLove it
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Watched reviews and finally got it! Cant wait to use.
I would recommend this to a friendEasy to use and great results
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to use but there is a learning curve involved. Be sure to plan ahead of time for the dessert you would like to make!
I would recommend this to a friendnice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine and looks nice. Can't wait to make soft serve ice cream in it
I would recommend this to a friendexcellent machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is super practical and of excellent quality, I loved it.
I would recommend this to a friendCreami
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not what I thought it was. You have to make the ice cream 24hours prior. I thought it made it right away for you.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Steve,
Thank you for your feedback. We’re disappointed to hear the process wasn’t what you expected, and we completely understand how confusing that can feel. We value your honesty and appreciate you sharing this with us. The Ninja Creami Swirl does make ice cream right away once processing begins; however, the ingredients do need to be frozen on a flat surface for about 24 hours ahead of time and allowed to sit out for 10–15 minutes before spinning for best results. This helps ensure the creamiest texture and proper performance. We hope this clarification helps, and we hope you decide to choose us again in the future.
Kind Regards,
Ninja Kitchen
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids love it, healthy alternative to store bought ice cream
I would recommend this to a friendNinja Ice Cream
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soft serve ice cream is the best, good machine to make ice cream at home
I would recommend this to a friendMakes ice cream for humans!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very human taste ice cream food nowadays for price.
I would recommend this to a friendBarried under a tree
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a chance to use it yet. its under the Christmas tree covered in paper
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing! It sounds like you have something exciting waiting under the tree. We hope you love it once you get the chance to unwrap and use it. If you have any questions or need assistance after trying it out, feel free to reach out to our Customer Support team at 1-800-365-0135 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET). We’re here to help.
Kind regards,
Shark Clean
Many parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, just a lot of parts to clean for a but of ice cream
I would recommend this to a friend- Cons mentioned:Size
Not worth it, even if you fell in love with OG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's too tall and not worth it. Ninja has such a lead in this space, the fact that they didn't decide to fix some of its bigger flaws with this new unit, makes me sad.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback on the Ninja Swirl by CREAMi. We’re sorry to hear that the height and design didn’t meet your expectations, especially as someone who clearly values our innovation in this space.
Your input is incredibly important, and we’re grateful you took the time to share it. We’ll be sure your comments are passed along to our product team as we continue to evolve and refine our offerings.
If you’d like to explore other models or share more detailed suggestions, we’re here to help. Please feel free to reach out to us at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Good quality just not gonna use it to much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says It is pretty much just a blender that you have to use pre frozen ingredients that take 24 hour to freeze . So if you want Ice cream right away this isn’t for you but if you are a meal prep person it could work
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Alex,
Thank you for sharing your feedback. We appreciate your thoughts on how the product works and understand your concerns about the need for preparation time. We’d love for you to give us a call at 1-800-365-0135 so you can share a bit more detail about why you rated it two stars instead of five. Your insights help us improve and better meet customer expectations. We're available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Ninja Kitchen
Overpriced blender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for an ice cream machine with soft serve attachment then this might be for you it is very expensive for the soft serve dispensing option. If you’re looking for a ice cream making machine then the regular creami will work just fine
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi George,
Thank you for sharing your thoughts on the Ninja Swirl by CREAMi. We appreciate your perspective on the added value of the soft serve dispensing feature. It’s helpful to hear that you see the regular CREAMi as a solid option for those primarily interested in traditional ice cream making.
We’re always looking to offer choices that meet a range of needs and preferences, and your feedback plays a key role in that. If you have any questions or need help deciding which model best suits your needs, feel free to reach out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen