Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 162 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 162 reviews
  • Rated 4 out of 5 stars

    Easy soft serve desserts with even easier clean up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving how easy it is to make a low calorie or healthier version of my favorite ice cream flavors. It’s super easy no matter what your recipe. I’ve been enjoying soft serve protein shakes and fruit whips the most. Clean up is very quick and simple. My only drawback is the noise level. It’s loud like any Ninja ice crushing blender. But it works as well as advertised and clean up is a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now if you and your family eat ice cream

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woah! This thing is great! Yes it is a little spendy but we have many kids and each little tub of ice cream at the store is like 7-10 dollars now so it will pay for itself super quick, and you don’t have to only go with the store has for flavors you can make your own! I had some Nerds Ice cream for my first that I had out of this and it was delicious! If you use the soft serve it is best to use it all when you make it because if you put it back in the freezer after making it then it gets hard. But it is a couple cones. The one thing I would recommend is getting the extra tubs so you have some in reserve because it does have to sit in the freezer for a bit so having more made is better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice recipes easy to follow. Slight noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Advertised!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing makes pretty darned decent soft serve ice cream as well as a bunch of other things like sorbet, gelato, and frozen yogurt, among others. Realize that you do need to freeze the mixture for overnight before dispensing so there's no instant satisfaction. I do have to deduct one star for the noise. It sounds like a jet engine going off in your living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun for the kiddos!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works surprisingly well! Bought an extra 4 pack of canisters, so we could make a total of 6 sets freezing overnight. So far, we’ve just made simple vanilla that we freeze, then add fresh fruit (blueberries, strawberries etc) or peanut butter, Oreos right before it does its blending operation. It works really well and is a more fun for kids because they get instant gratification with their chosen concoction without having to wait overnight. The mechanical process is a little confusing the first few times, but well documented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The creami has been amazing- we bought extra containers to be able to keep the ice cream coming nightly! Kids love it, everything we’ve made has been diabetic/diet friendly. We’ve even used protein shake alone which produced an incredibly tasty ice cream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build is sturdy. Machine is easy to use. Ice cream came out very creamy. Taste was pretty good. Me and my wife will use the Ninja CREAMi often.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ice Cream cones on demand

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I love ice cream, and she prefers soft serve ice cream in a cone. This gives me the ability to make sure she's getting good quality ice cream because I know exactly what ingredients are going in. This has quickly become a summer must have. I do recommend getting another set of the canisters, they need to freeze for 24 hours so unless you can wait for ice cream, get another set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Frozen Desserts With Some Flaws

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is an okay product. It does make some nice frozen treats. However, it can be a little inconvenient having to freeze most recipes a day in advance (you can use store-bought ice cream too, though, so at least there's that). The plastic seems to quickly develop fine cracks which seems to be a problem with Ninja products in general. It hasn't failed yet, but it does make me worry. This machine is also loud and expensive. It's for all these reasons that I'm giving this a 3-star rating, but at the end of the day, the desserts it makes are enjoyable.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Larry,
      Thank you for taking the time to leave a review.
      We are very sorry to hear that you feel concerned about the cracks in the plastic tubs and that you find the unit loud. We will certainly share your feedback regarding the need to freeze most recipes, as well as what you've mentioned, with the relevant teams for consideration in future products. We will address this, and we truly appreciate your input.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninja swirl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the soft ice cream feature. Easier to use than original ninja. Protein ice cream comes out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TASTIEST INVESTMENT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja CREAMi Scoop & Swirl has delivered consistent results for every recipe we tried. We have made more than 15 variations of ice creams, custards, and frozen yogurts, and each one came out smooth with the right texture. The one-touch programs keep the process simple, and the machine handles mix-ins well. The only hard part is waiting 24 hours for the base to freeze before you can enjoy the batch. I recommend this maker to anyone who wants reliable homemade frozen desserts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice well designed product. Besides the noise, it seems to work very ggod. Only owned for a very short timeframe but will continue to monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soft serve upgrade totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned an original Ninja Creami and really enjoyed the capabilities. When we saw the new Swirl with its updated soft-serve capability we knew it would find its way to our household eventually. What's even better is you can bypass the making of ice cream (and 24 waiting period) and simply pack in store-bought ice cream, mix it and serve it as soft serve. While you cannot do mix-ins this way, it is still nice to quickly make soft serve when you have not made any ice cream in advance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Nachine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice for you to control de amount of sugar that you want in your icecream, as well you can create many healhty options. Just follow the instructions before using there a lot of helful videos on all platforms. I love this machine and its very cool when having visitors offering ice cream. Everybody wants ✅✅✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cream

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes good soft serve ice cream. Its easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making soft serve ice cream with tons of possible recipes. One thing reviewers don’t mention is how loud the machine is when mixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine! It literally turns almost anything into ice cream. It makes soft serve out of protein shakes, the recipes it comes with, and even just freezing regular chocolate milk. The one thing I will say is cleaning it can be a job but it's worth it to provide a much-lower sugar option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cream

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. My grandkids love our new ninja gadget. It’s about making memories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ice cream maker, by far. So easy to use and the kids enjoy making their own ice cream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ninja creami

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Instructions are clear. Cleanup is easy too. A bit large but highly recommended

    I would recommend this to a friend