Customer Ratings & Reviews

The thing makes pretty darned decent soft serve ice cream as well as a bunch of other things like sorbet, gelato, and frozen yogurt, among others. Realize that you do need to freeze the mixture for overnight before dispensing so there's no instant satisfaction. I do have to deduct one star for the noise. It sounds like a jet engine going off in your living room.

The creami has been amazing- we bought extra containers to be able to keep the ice cream coming nightly! Kids love it, everything we’ve made has been diabetic/diet friendly. We’ve even used protein shake alone which produced an incredibly tasty ice cream.

Woah! This thing is great! Yes it is a little spendy but we have many kids and each little tub of ice cream at the store is like 7-10 dollars now so it will pay for itself super quick, and you don’t have to only go with the store has for flavors you can make your own! I had some Nerds Ice cream for my first that I had out of this and it was delicious! If you use the soft serve it is best to use it all when you make it because if you put it back in the freezer after making it then it gets hard. But it is a couple cones. The one thing I would recommend is getting the extra tubs so you have some in reserve because it does have to sit in the freezer for a bit so having more made is better!

Very intuitive and easy to use. I like that I know what ingredients are going into the ice cream I feed my family. Recipes are great and everything tastes amazing and fresh

Such an awesome machine. Been making ice cream and froyo regularly... cleaning could be easier but its worth it

This is literally the best investment ever, ice cream and home and healthy? Hits all my Marcos and goals . I

Works surprisingly well! Bought an extra 4 pack of canisters, so we could make a total of 6 sets freezing overnight. So far, we’ve just made simple vanilla that we freeze, then add fresh fruit (blueberries, strawberries etc) or peanut butter, Oreos right before it does its blending operation. It works really well and is a more fun for kids because they get instant gratification with their chosen concoction without having to wait overnight. The mechanical process is a little confusing the first few times, but well documented.

Build is sturdy. Machine is easy to use. Ice cream came out very creamy. Taste was pretty good. Me and my wife will use the Ninja CREAMi often.

Nothing better than preparing your own ice cream in your style and taste, excellent product

Pretty straightforward instructions and the results are excellent. Sooo many options to choose from. Sorbet is my go too just have to remember that frozen fruit isn’t as sweet so the end result won’t be either. A bit pricey though

We love our Ninja Creami Scoop. My wife has been wanting one for a while and we actually received ours as a Christmas gift from my parents. Excellent gift.

Works great, nice recipes easy to follow. Slight noise.

Overall, this is an okay product. It does make some nice frozen treats. However, it can be a little inconvenient having to freeze most recipes a day in advance (you can use store-bought ice cream too, though, so at least there's that). The plastic seems to quickly develop fine cracks which seems to be a problem with Ninja products in general. It hasn't failed yet, but it does make me worry. This machine is also loud and expensive. It's for all these reasons that I'm giving this a 3-star rating, but at the end of the day, the desserts it makes are enjoyable.

Great machine! The family and the kids love the machine, best one you can buy! Also best buy got it to me in no time vs everyone else.

Works great. Love the soft ice cream feature. Easier to use than original ninja. Protein ice cream comes out great.

Its my fault, but I was under the impression that I would be able to make ice cream when I wanted it, not for the next day. Other than that the product is great, my wife loves her acai bowls.

My daughter and I love ice cream, and she prefers soft serve ice cream in a cone. This gives me the ability to make sure she's getting good quality ice cream because I know exactly what ingredients are going in. This has quickly become a summer must have. I do recommend getting another set of the canisters, they need to freeze for 24 hours so unless you can wait for ice cream, get another set.

We owned an original Ninja Creami and really enjoyed the capabilities. When we saw the new Swirl with its updated soft-serve capability we knew it would find its way to our household eventually. What's even better is you can bypass the making of ice cream (and 24 waiting period) and simply pack in store-bought ice cream, mix it and serve it as soft serve. While you cannot do mix-ins this way, it is still nice to quickly make soft serve when you have not made any ice cream in advance.

Very nice well designed product. Besides the noise, it seems to work very ggod. Only owned for a very short timeframe but will continue to monitor.

Great product! Hard to clean though. A ton of spots where mold can grow if not cleaning properly between uses.