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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker for its ease of use, overall performance, and the smooth texture it creates. Many appreciate the variety of recipes available and the quality of the ice cream produced. However, some customers have noted the machine's noise level and its considerable size. A few also mentioned the limited capacity of the container.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 213 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fun for the kiddos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works surprisingly well! Bought an extra 4 pack of canisters, so we could make a total of 6 sets freezing overnight. So far, we’ve just made simple vanilla that we freeze, then add fresh fruit (blueberries, strawberries etc) or peanut butter, Oreos right before it does its blending operation. It works really well and is a more fun for kids because they get instant gratification with their chosen concoction without having to wait overnight. The mechanical process is a little confusing the first few times, but well documented.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love our Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Ninja Creami Scoop. My wife has been wanting one for a while and we actually received ours as a Christmas gift from my parents. Excellent gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love ice cream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! The family and the kids love the machine, best one you can buy! Also best buy got it to me in no time vs everyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build is sturdy. Machine is easy to use. Ice cream came out very creamy. Taste was pretty good. Me and my wife will use the Ninja CREAMi often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice addition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, nice recipes easy to follow. Slight noise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good Frozen Desserts With Some Flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is an okay product. It does make some nice frozen treats. However, it can be a little inconvenient having to freeze most recipes a day in advance (you can use store-bought ice cream too, though, so at least there's that). The plastic seems to quickly develop fine cracks which seems to be a problem with Ninja products in general. It hasn't failed yet, but it does make me worry. This machine is also loud and expensive. It's for all these reasons that I'm giving this a 3-star rating, but at the end of the day, the desserts it makes are enjoyable.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Larry,
      Thank you for taking the time to leave a review.
      We are very sorry to hear that you feel concerned about the cracks in the plastic tubs and that you find the unit loud. We will certainly share your feedback regarding the need to freeze most recipes, as well as what you've mentioned, with the relevant teams for consideration in future products. We will address this, and we truly appreciate your input.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Hard to clean though. A ton of spots where mold can grow if not cleaning properly between uses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ninja swirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the soft ice cream feature. Easier to use than original ninja. Protein ice cream comes out great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Ice Cream cones on demand

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I love ice cream, and she prefers soft serve ice cream in a cone. This gives me the ability to make sure she's getting good quality ice cream because I know exactly what ingredients are going in. This has quickly become a summer must have. I do recommend getting another set of the canisters, they need to freeze for 24 hours so unless you can wait for ice cream, get another set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice well designed product. Besides the noise, it seems to work very ggod. Only owned for a very short timeframe but will continue to monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soft serve upgrade totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned an original Ninja Creami and really enjoyed the capabilities. When we saw the new Swirl with its updated soft-serve capability we knew it would find its way to our household eventually. What's even better is you can bypass the making of ice cream (and 24 waiting period) and simply pack in store-bought ice cream, mix it and serve it as soft serve. While you cannot do mix-ins this way, it is still nice to quickly make soft serve when you have not made any ice cream in advance.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ice Cream ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud when in use, but overall like the flexibility with flavors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves it. Son in law has made soft serve ice cream chocolate and stawberry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja Creami

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product extremely easy to use makes great ice cream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Nachine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice for you to control de amount of sugar that you want in your icecream, as well you can create many healhty options. Just follow the instructions before using there a lot of helful videos on all platforms. I love this machine and its very cool when having visitors offering ice cream. Everybody wants ✅✅✅

    I would recommend this to a friend
  • Pros mentioned:
    Ice cream quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motor is extremelly loud however ice cream comes out good. Wish motor was quiet when i said loud i meant LOUD

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jeannie,

      Thank you for bringing this to our attention. We’re glad to hear your CREAMi makes great ice cream, but we’re sorry the motor sounds loud. If it’s sounding unusually loud, please give us a call at 1-800-365-0135. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to see how we might help from there.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Recipe variety
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making soft serve ice cream with tons of possible recipes. One thing reviewers don’t mention is how loud the machine is when mixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja creami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift, wife and kids ask for soft serve every weekend. Now we do need to leave the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family fun my wife and kids are having a blast coming up with new recipes easy to use recommend buying the extra containers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality

    Rated 5 out of 5 stars

    Ice cream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes good soft serve ice cream. Its easy to use.

    I would recommend this to a friend
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