Customer Ratings & Reviews

You'll need to follow the directions carefully to prevent errors but otherwise not difficult to use and prep.

It's still in the box, but received an email that if I write a review I would get a ten dollar promo certificate from Best Buy. So figured I'd write one for some compensation. I know someone who has one of these and speaks very highly of it so I am looking forward to opening the box and using it. Remember 3 stars would be average a product that does what it says it will. 5 would be exceptional that would exceed all expectations. I'm giving it a 3 star because I believe this will meet my expectations.

Good machine and looks nice. Can't wait to make soft serve ice cream in it

It is super practical and of excellent quality, I loved it.

The kids love it, healthy alternative to store bought ice cream

Very human taste ice cream food nowadays for price.

Soft serve ice cream is the best, good machine to make ice cream at home

Basically, it is a glorified blender, specifically for ice cream. Everything usable comes apart and rinses off easily.

Works just like advertised! Soft serve at home is amazing!

Love it best thing i bought this year. Kids love it

It's too tall and not worth it. Ninja has such a lead in this space, the fact that they didn't decide to fix some of its bigger flaws with this new unit, makes me sad.

Worked great, just a lot of parts to clean for a but of ice cream

Love it yet it keeps having problem starting for me

If you’re looking for an ice cream machine with soft serve attachment then this might be for you it is very expensive for the soft serve dispensing option. If you’re looking for a ice cream making machine then the regular creami will work just fine

Awesome concept and idea but its a little messy and alot of clean up after each use.

I didn’t like the idea of preparing what you were going to make 12-24 hours before you were going make and serve.

Not bad if you already have a creami only difference is the soft serve option.

The item makes a lot of noise. The item did not meet my expectations. 24 hours to freeze the mix and 2 minutes to mix .

The Ninja - Swirl™ by CREAMi® Soft Serve and Ice Cream Maker is a fun kitchen gadget to make tasty frozen desserts such as frozen yogurt and ice cream. I will say, it is nice to have the ability to make and dispense soft serve at home, but it takes a bit of planning and patience to accomplish this. First off, your will need to make sure you have all the ingredients you need ahead of time. Also, keep in mind it takes 24 hours before you can enjoy most frozen treats, so you must be patient. There are only two tubs included with the machine, so you can only make 2 batches at a time. One positive is you can refreeze the leftovers to enjoy another day, but you will have to re-spin multiple times to get the desired creamy texture. Here are the positive of the machine: Easy to use and follow included directions Easy to clean and parts are labeled, so there is no guessing what goes where A lot of easy recipes are included in the booklet, and more can be found online Most recipes are only a few ingredients that are found at the grocery store Nice to make soft serve at home for cones or bowls You control what you put in your frozen dessert (protein, sugar content, etc) Can add flavors and mix ins to make endless combinations of desserts Soft serve is very creamy Can make ice cream, shakes, frozen yogurt, soft serve, etc Can add store bought ice cream Here are the negatives of the machine: It's very tall and takes up a lot of counter space There are a lot of different pieces, but only 2 freezing tubes limiting output It is very loud when initially turning the frozen mixture after freezing It can take multiple re-spins to get the desired creamy texture You have to wait 24 hours to enjoy the frozen treat, so you must plan ahead Overall, it is a fun machine to have if you have the space and patience to use it. It's definitely not an everyday use type of kitchen gadget but is fun to try making new things. I love being able to make soft serve treats at home, but the waiting part and re-spinning is kind of annoying.

Ninja, maker of both mainstream kitchen essentials and more unique and novelty appliances, is at it again. Expanding on the Creami line is the new Swirl machine, which adds the ability to make soft serve at home. Does this machine live up to the hype? Time to take a look and see what it can whip up. In the box is the main machine, two pint containers, the mixing canister, the mixing blade, the press lid, a drip tray, and some manuals and recipe ideas. There are a bunch of pieces to this system, but fortunately all of them fit together well and a set of removable decals and clear instructions make it very straightforward to set up and start using. Which is the first interesting thing about this unit. It is essentially two motors – one the high speed mixing blade that blends an aerates the frozen mixes, and the other a high torque press that forces the soft serve mix out of the canister. There is no compressor to freeze things, so you have to pre-freeze the ice cream or soft serve mix for at least 24 hours before using it. This means you can’t just use the unit on a whim on a hot day. You have to have flavors picked and the mix frozen in advance. Putting the frozen mix canister into the mixing canister, you just lock it in, select the correct mode, and away it goes. And..does it go..it takes 4-5 minutes to mix up soft serve ice cream or frozen yogurt, and since the unit is basically blending up a frozen solid mix to make it into a smooth soft serve, it’s VERY loud. I measured it at over 90db right next to the unit, and even standing at a normal distance away, it was about 80db. The result of all of that noise though is a velvet smooth mix to move to the soft serve extruder. Again, the process is pretty simple, remove the mix canister, put on the extruding lid, and lock it into place on the press. Now we are ready to get some soft serve! Pull the handle, and the fun begins! The press pushes out the soft serve at a decent pace and will retract automatically when you hit the end. The soft serve is a little smaller diameter than you’d get at an ice cream shop, but it works! The pint container does go fast though, and serving more than four people on one is going to mean really small serving sizes. If you are using this for a party, you are going to need 2 or more pint containers pre-frozen and ready to go. Clean up is very easy, all of the parts come apart and clean up well, which I appreciate as some of these more novelty style appliances can be very involved to clean up. Overall, this machine does make soft serve out of regular ingredients that is very smooth, or you can make scoopable ice cream too. If you can plan ahead, and handle a few minutes of pretty loud noise, it can quickly prep some tasty frozen treats.