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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 213 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the CREAMi Scoop & Swirl Ice Cream & Soft Serve Maker for its ease of use, overall performance, and the smooth texture it creates. Many appreciate the variety of recipes available and the quality of the ice cream produced. However, some customers have noted the machine's noise level and its considerable size. A few also mentioned the limited capacity of the container.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 213 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given this 5 stars except it is very loud. Otherwise, we are really enjoying how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hahejnejhsuuwjenendiziaksnenebduxujsjwneheuxjjzjwbend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like it should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will buy more Ninja products in the future

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome every bit as advertised and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's real

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to make recipes, and cheap to make ice cream that's better at the roadside stand. Im terrible at pouring a cone but that's OK. Freeze time of 24 hours is real or else soft serve comes out liquid. You can refreeze what you don't use. I'd suggest getting more points for different flavors in queue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninja creami

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best thing i bought this year. Kids love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great as a novelty, but that’s about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, the ninja creami is great at producing certain types of ice treats but the timing and sounds it makes was too much for my household. If you’re okay with spinning, then respinning, just for you to do it again. Then this might be for you! For the price, it just doesn’t seem logical.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Duck,

      Thank you for sharing your honest feedback on the Ninja Swirl by CREAMi Soft Serve & Ice Cream Maker. We're glad to hear you found it effective at making certain frozen treats, though we understand the process and noise level didn’t quite suit your household. We also recognize that the time and steps involved may feel like more effort than expected, especially given the price.

      Your insights are appreciated and will be shared with our product team as we continue to refine our designs and user experience. If you ever consider trying a different model or would like help finding a product that better matches your preferences, feel free to contact us at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Great soft serve

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricey, but if you are willing to spend the money you are getting good quality self serve. It is fun to try and make different flavors and also try to adjust your flavor to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ninja Swirl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it daily, really easy to use. Family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing! I just wish it has a little more instruction because you really have to make sure it’s frozen well so you get a firm consistancy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family Christmas Gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't opened it yet! It's a Xmas present for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a great cone, kids love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decides to get the upgraded model for the soft serve feature which is nice for easy serving on cones for kids. In the summer, this is a hit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend. Great texture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. It does take a day to make bc you have to freeze the content for 24 hours but the actual processing time after you freeze it only takes a few minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Creami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not what I thought it was. You have to make the ice cream 24hours prior. I thought it made it right away for you.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Steve,

      Thank you for your feedback. We’re disappointed to hear the process wasn’t what you expected, and we completely understand how confusing that can feel. We value your honesty and appreciate you sharing this with us. The Ninja Creami Swirl does make ice cream right away once processing begins; however, the ingredients do need to be frozen on a flat surface for about 24 hours ahead of time and allowed to sit out for 10–15 minutes before spinning for best results. This helps ensure the creamiest texture and proper performance. We hope this clarification helps, and we hope you decide to choose us again in the future.

      Kind Regards,
      Ninja Kitchen

  • Best Buy Employee

    Rated 5 out of 5 stars

    Works perfectly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Father’s Day gift and he loves it. Very easy to use and you can find recipes anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ninja creami review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The creami does make good ice cream. My only complaint is there are so many steps to preparation before being able to enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ice cream maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine for my daughter, she is in love with ice cream, after dinner ice cream disert .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Creami Swirl for about a month now, and it works as advertised with many different features and functions. Only downside is the price is a little steep, other than that great and unique product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but hard to clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is amazing, the only con is being hard to clean the cups. The model of cup is different than the regular one, because of swirl.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun novelty but only if secondary to a traditional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice luxury item if you want something for a few fun ice cream parties. But I don’t think this should replace a traditional ice cream maker if you want to make the best ice cream possible at home.

    I would recommend this to a friend
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