Customer Ratings & Reviews
- Model:
- FN101SG
- |
- SKU:
- 6606638
Customer reviews
Rating 4.7 out of 5 stars with 278 reviews
(278 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Air fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“This product is excellent. It has great quality, is easy to use, and meets all my expectations. I highly recommend it!”
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friendRated 5 out of 5 stars
best airfryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we owned so many airfryers and this one is the best one so far! easy to clean and super easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Taking to the Lake!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Love it works better than my old air fryer! Will definitely tell family about it! And really great price!
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friendRated 3 out of 5 stars
It does what’s described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is marketed as a 5 in 1 but this model is a 4 in 1. I think a little more room would be great to not cook the top of the food faster than I would like.
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there, thank you for your feedback. You're absolutely right to notice the difference. The 5-in-1 version of the Ninja FN101GY is a Costco-specific model, which includes an additional cooking function exclusive to that retailer. Other retailers like Best Buy typically carry the standard 4-in-1 version, which includes Max Crisp, Bake, Air Fry, and Recrisp. We also hear your feedback about the cooking space; a little more room could definitely help prevent the top of the food from cooking faster than desired. Your insights are appreciated and help us improve! Kind regards, Ninja Kitchen
- Pros mentioned:Ease of cleaning
Rated 3 out of 5 stars
Ninja - Crispi Portable Cooking System - Gray
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with it. The dishwasher cleaned it easy but no way to dry it as the bottom does not come apart
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja Crispi. We will absolutely share your feedback on this Ninja's design with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Great for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a life changing electronic, I use it for work and is easy to handle
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing, cooks your food evenly and you can cook multiple things at a time.
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friendRated 3 out of 5 stars
Probably Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would probably work and great but just decided there were too many parts and pieces to keep track of.
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, and thank you for your review. We’re disappointed to hear about your sentiments regarding the Ninja FN101GY. We understand that while the product likely would have worked great for your needs, the number of parts and pieces made it feel overwhelming to keep track of. Feedback like yours is incredibly valuable; it helps us make the appropriate adjustments to better serve you and others in the future. We truly appreciate you taking the time to share your experience. Kind regards, Ninja Kitchen
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful i love it ……………………………………………………………………./
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
Highly disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love all my Ninja stuff. However, I didn’t end up using this at all. I was about to but didn’t like that I couldn’t pick the temperature and the whole reason I bought it was for more sterile container and cleaning but it’s not any easier to clean! Returned it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Angelina,
Thank you for sharing your feedback on the Ninja Crispi. While we’re glad to hear you’re a fan of Ninja products, we’re sorry this one didn’t meet your expectations, especially around temperature control and ease of cleaning. If you’d like to explore other options or share more about your experience, feel free to give us a call at 1-800-365-0135. Our product specialists would be happy to help.
Kind regards,
Ninja Kitchen
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Air fryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, but the glass container is a safty issue.
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Brian,
Thanks for sharing your review.
We're glad to know that you are happy with the performance of your Ninja Crispi. However, you find the glass container a safety issue, and we understand how disappointing this can be. We will absolutely share your feedback with the relevant teams for consideration on future product improvements. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
Worst ninja product ever. Very limited temps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to like it because of the price I paid for it but the bottom line is it sucks. It has 4 temperature settings and two of those are similar. To cook frozen biscuits or anything similar and get the center done the outsides will be rock hard. There are better and more versatile products on the market for the amount of money this cost. Im in the process now of buying something else and will be giving this away just to be rid of it.
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Laney,
Thank you for sharing your experience. We understand how frustrating it can be when a product doesn’t meet your expectations, especially when it comes to cooking consistency. This model was designed for quick and convenient cooking, but we recognize that results can vary depending on the type of food. Your feedback is incredibly valuable and helps us improve future designs to better meet customer needs. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen NA
- Pros mentioned:Cooking performance, Ease of cleaning, SizeCons mentioned:Temperature control
Rated 5 out of 5 stars
This is a Great Cooking System
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Crispi Portable Cooking System comes with two glass dishes, that have covers and also each has a plastic rack for the bottom of the bowl. The bowls have attached plastic handles that do not come off. There is also a nice cookbook included with several options for meals. I am an experienced cook so I just have tried my own recipes. I first took fresh potatoes and cut them into shoestring French fries and air fried them for 10 minutes. I spritzed them with avocado oil and salt & pepper. They were delicious. I bought 2 large turkey legs and baked, then air fried until they reached the correct temp. They were very good. I reheated left over filet mignon and used the air fryer function for 10 minutes and the steak got warm but remained medium rare and tasted great. For a side of vegetables, I cut up potatoes, carrots, cabbage and onions and baked and air fried. The cabbage got a little over done but the combo was very good. This cooking system is somewhat easier to use than my large air fryer and the 2 sizes of bowls give you so much flexibility and they can be washed in the dishwasher. The bowls stack but the top unit would need to be stored somewhere and today’s kitchens have so many devices that storage can be a challenge. This unit would be ideal for a small kitchen that didn’t have a large air fryer. The top unit does get very hot & care is needed when removing so I wouldn’t recommend allowing young children to make snacks or reheat meals in this unit. I have been a learning how to make some quick & very good meals with this device. I actually prefer using this vs. my large air fryer/toaster oven. You can buy extra glass dishes so you could make several meals for different days so this would be ideal for when people come home from work & could quickly prepare a meal. I highly recommend!
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friend Rated 1 out of 5 stars
Fix the issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I loved the product. But then suddenly it stops working in between the cooking and could not press any buttons. I searched for this and found so many people complain about that same problem. If they could fix this problem, this would be the best product.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience. We understand how frustrating it must be when the Crispi stops working mid-cooking and the buttons become unresponsive. This isn’t the experience we want our customers to have. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’ll be happy to assist you further.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
So Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this product and do not know if mine was defective, but it either burned the food or it left it under cooked. I tried doing vegetables and they were so fried and dehydrated, you couldn't even eat it. I tried again using less time and they were hard. I even tried adding water and it did not work. Very dissapointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Heidy,
We’re grateful you took a moment to share your thoughts.
We're sorry to hear that your experience with the Crispi didn’t go as expected. It’s disappointing when food doesn’t cook evenly, and we understand how frustrating that can be. We’d like to help make this right. Please reach out to our Customer Service team at 1-800-365-0135. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Rated 2 out of 5 stars
Air fry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price but it's nice for a single person
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your review of the Ninja Crispi® 5-in-1 Portable Glass Air Fryer FN101G. We appreciate your honest feedback and are glad to hear it works well for a single person. Your comments about the value are very helpful, and we will relay this information to our relevant team for future improvements. If you have any questions or need assistance, please call our support team at 1-800-365-0135, Mon–Fri 9 a.m.–9 p.m. ET | Sat 9 a.m.–6 p.m. ET.
Kind regards,
Ninja
Rated 1 out of 5 stars
False DECEPTIVE ADVERTISEMENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.False deceptive advertisement. This was not a 5 in 1. It’s only a 4 in 1. I had purchased a4 in 1 at Target and got a 5% discount but returned it thinking I was getting the 5 in 1 from Best Buy and it was the 4 in 1. So I lost my 5% discount by buying it from BB.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Helene, and thank you for your review. We’re disappointed to hear about your experience and appreciate you bringing this to our attention. You mentioned that the product was advertised as a 5-in-1, but turned out to be a 4-in-1, leading to a frustrating situation where you returned a similar item from Target (with a 5% discount), expecting an upgrade from Best Buy, only to receive the same version. This isn’t our usual standard, and we understand how frustrating this must be.
Feedback like yours allows us to investigate and make the right adjustments to better serve you and others in the future. We also recommend contacting Best Buy directly to have this looked into further. You can reach Best Buy’s customer service at 1-888-237-8289, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday and Sunday from 10 a.m. to 8 p.m. ET.
Thank you again for sharing this with us. Kind regards, Ninja Kitchen
- Pros mentioned:Cooking performance, Ease of cleaning, Size
Rated 5 out of 5 stars
I didn't get it at first, but I do now.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my wife told me about this product while we have 4 or 5 other things in our kitchen that contain some sort of "air-frying" capability, I didn't really get it. She's not one to get excited about gadgets. Now that we've had some time to use it, though, I can say that I understand now. Setup is basically nothing. Wash the dishes. Then it's just plug in and press the buttons to get your desired settings and hit go. It's a really strange product when you're used to air-fryers that are all largish units that sit on your kitchen counter. This is a pretty small thing you can carry in one hand and I think it does a better job than a lot of our other air fryers. The main purpose of this is to air-fry something you intend to take with you, I think. The dishes that you need to use have handles and you just place a metal spacer plate on the bottom that keeps the food off of the bottom and lets air circulate around. When your thing is cooked, you have lids you can stick right on the same dish you used to cook it and you can just carry it around with the handles. Really convenient if you're on your way to a barbeque or I guess even to just bring the dish to the dining room table to serve. This is the part I didn't fully understand when I heard about it. There's a bit of versatility and convenience you don't really get with larger stand-alone units that take up counter space. It comes with 2 dishes and I feel like the smaller one is more than capable for most of the meals I'm heating up for myself. If I have a lot of food to cook, the larger one feels big enough for most jobs we have. And we can also have the smaller dish cooking while we prepare the larger dish and just move the actual cooking unit to the larger dish when it's done. A lot of versatility, like I said. The modes are pretty standard and there's a sticker on the unit that tells you the temperature each one cooks at (ours did start to peel off, but the temperature ranges are pretty easy to figure out). You have a bake settings, a air-fry, crisper and reheater. Pick the poison for the job and set a time and you're off. The dishes are small enough that you don't need to do any sort of preheating because the space heats up really quick. I think that's why I like the job this unit does over my other air fryers. You might need to adjust some of your cooking times as you discover how this one cooks but I've found a lot of my foods come out a lot crispier in less time than most of the other air fryers I've used before. Cleanup is also pretty easy since they're basically just standard dishes to clean up. The heating unit can be wiped down as needed. Really a nice feature after looking at my small air fryer oven and how infrequently we clean that. I can't really think of anything bad to say about this. Everything is easy to use, easy to clean and it does a great job at cooking. If there is a negative, it's just adjusting the time you cook some of your foods which you'll pick up over time. Otherwise, I'm a big fan. If you don't have an air fryer, I'd really consider this one. If you have another one or two that are working great for you, you might not need this but it's still worth considering just for the versatility and convenience this has.
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friend Rated 1 out of 5 stars
False advertising
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. Because it is not a ninja crispy five and one. They have false advertising up. I selected no for what I recommend this product. Because what you see is not a 5 in 1.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Nancy, thank you for your review and for bringing this to our attention. We’re truly sorry to hear that the product didn’t meet your expectations, especially regarding the 5-in-1 functionality and concerns about false advertising. We understand how important it is for the product to match its description, and we regret that this wasn’t the right fit for your needs. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET (NINJA). Your concerns have been noted, and we’ll take the appropriate steps to get this resolved.
Kind Regards,
Ninja Kitchen
- Pros mentioned:Cooking performance, Ease of cleaning, Size
Rated 5 out of 5 stars
Excellent small batch air fryer, not portable tho
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third air fryer, also from ninja, and it's also excellent. The first one was a dual zone air fryer which was great, but very large and unwieldy and difficult to wash with a small sink and no dish washer. The second was a large single zone unit, which we still use pretty frequently for cooking mains. It's a bit overkill for something smaller though. This device is exactly what I'm looking for for making smaller batches and reheating. It's a perfect fit. So in the box you get the heating unit, your two glass vessels, little elevation trays, and a few other bibs and bobs. There's also an included manual and recipe book, which you should really familiarize yourself with. Once you learn the cooking times for protein and veg, you'll get a feel for it. Wash everything prior to your first use, it's just good practice. For the inaugural cook I turned to my go-to air fryer dish - wings ... carribbean jerk to be precise. So here's where I actually don't follow the directions, I like to stack my wings a little bit to fit more in there, it's never been an issue. I just rotate them a bit during cooking ... cooking time unaffected. Came out great, as expected. So yeah I don't have much more to say than this is probably the most convenient air fryer I've ever used. The different sized dishes, clear glassware making it easy to see if things are getting overdone, the ease of reheating leftovers with the little stacker plate thing .. yeah it's great. Final thoughts? I think this would perfect for anyone with a small kitchen or limited counter space, or anyone really looking to upgrade their work lunch experience. Whether reheating leftovers or doing actual cooking, it's convenience is unmatched. Also worth considering, older people or people who might struggle with larger bulkier machines will find this much more manageable. That's a big plus. I do have to say "portable" is a bit of stretch though. In my book if something is portable that means I can take it anywhere and use it anywhere. This requires an outlet for use, obviously, so that marketing feels disingenuous. You know what else is portable? Literally anything that I can physically pick up and transport to another place. My living room furniture? So portable lol! It's not worth losing a star or anything over as this thing performs exactly as expected, but come on. If you're in the market for an air fryer for this is a great one.
This review is from Ninja - Crispi® 5-in-1 Portable Glass Air Fryer Cooking System - Gray
I would recommend this to a friend
















