Customer Ratings & Reviews
- Model:
- TB401
- |
- SKU:
- 6553140
Customer reviews
Rating 4.8 out of 5 stars with 451 reviews
(451 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, ease of use, and power of the Detect Kitchen System. The BlendSense technology and ice crushing capabilities are also well-received. However, some customers have noted that the blender can be a little noisy and somewhat bulky for storage.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Power
Rated 5 out of 5 stars
Great to own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Super powerful and easy to use. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Blenders
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful to me because i can do more faster, and easier to use
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this one product has so many uses. Great purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and saves me so much space. Best purchase ever.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the different kinds of options ! Makes my life so much easier! Foods I would whisk by hand I can use this and it’s faster !
I would recommend this to a friend Rated 5 out of 5 stars
A great multifunction appliance for the kitchen
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an appliance that we use everyday in our kitchen. The multifunctions of this device were very well thought out in its design and ease of use.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this blender. It seemed to have better reviews than even a Vitamix. Not disappointed at all with this purchase and would recommend
I would recommend this to a friend Rated 5 out of 5 stars
Classy Kitchen Center
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was very helpful and professional. I am very happy with my products.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Blender that works
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using it does exactly what I need and love that it doubles as a food processor
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Blender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product this os the best blender perfect for any occasion
I would recommend this to a friend Rated 2 out of 5 stars
Very Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very dissatisfied with the overall quality of this blender, and I have now had to exchange for a new one on two separate occasions. The manual indicates that all parts are dishwasher safe, but after several weeks of use, the food processor bowl started to break apart - the plastic seals around the handle and the base started to break loose, and eventually the bottom of the bowl just fell off. After exchanging this for a whole new set, the blender top started to have issues. First, dishwater would seep into the cracks and crevices of the top, and leak out at inopportune times. One time dishwater leaked out of the top while I was making a smoothie, and I had to dump the entire contents. Later, the various parts of the top loosened so much that the top started to pop off during blending, causing the whole device to stop working. Even though the product was still under warranty, I called Ninja and was told that ONLY the blender base is covered by the Warranty, NOT the blender nor the food processor. Needless to say, I found this to be very frustrating, and am planning on just returning the entire thing for a second time.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello James,
Thank you for taking the time to leave a review.
We're truly sorry to hear about the repeated issues you've experienced with your blender and food processor, and we completely understand your frustration. This is far from the experience we want any of our customers to have. Your feedback is very important to us, and we appreciate the time you took to share these details. We take quality concerns seriously, and your comments will be shared with our product and warranty teams for review and improvement consideration. We’d also like to review your situation further and explore other alternatives to assist you. While our warranty coverage varies by part, our goal is always to provide support that's fair and helpful. Please feel free to reach out to us again at 1-800-365-0135, and we'd be more than happy to help.
Kind Regards,
Ninja Kitchen
- Pros mentioned:Blendsense technology
Rated 5 out of 5 stars
Great blender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The blendsense actually seems to work quite well.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
NINJA Food processor/blender
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this blender/processor. Highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ninja Girl
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this blender. Never had any issues w/ ninja products.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
What a powerhouse blender!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband & I highly recommend this blender! It was recommended to me by my sister. She makes a lot of smoothies; but when I saw this blender grate cheese in seconds & not smash it together in a clump. I was sold! I prefer to grate my own cheese & this does all the work so effortlessly and cleanup is a dream!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Goat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best blender for all purpose I'm in love I would recommend this item to everyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good blender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blender work perferct my wife love it and have it in the kitchen
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Food processor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one and very practical meets all your neefs
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Multiple blending speeds and types. Great for value
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I’m in love with mine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a HUGE Ninja fan. I know want every product they have…. I will settle for getting one at a time. It is so dang worth it. My smoothies and my veggies are perfect when this machine is done!
I would recommend this to a friend




















