Customer Ratings & Reviews
- Model:
- TB401
- |
- SKU:
- 6553140
Customer reviews
Rating 4.8 out of 5 stars with 452 reviews
(452 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, ease of use, and power of the Detect Kitchen System. The BlendSense technology and ice crushing capabilities are also well-received. However, some customers have noted that the blender can be a little noisy and somewhat bulky for storage.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Just not what I expected for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lead has a leak. I’m so disappointed with this one
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Maria,
Thank you for taking the time to share your experience with the Ninja Detect Kitchen System. We’re sorry to hear that the lid is leaking and can understand how disappointing that must be, especially when expecting reliable performance from your blender.
We’d like to help make this right. Please give our team a call at 1-800-365-0135 so we can look into this further and assist with a resolution.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Ninja
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great love haveing the 2 in 1 and to save the space.
I would recommend this to a friendRated 5 out of 5 stars
Idkman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vary good we make alot of smoothies. Amazing product
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great experience and really quickly explained all the items description
I would recommend this to a friendRated 5 out of 5 stars
Ninja
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift. I love all of the different options.
I would recommend this to a friendRated 5 out of 5 stars
Ninja Blender food processor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shreds cheese easy make salsa really quick must have in the kitchen
I would recommend this to a friendRated 5 out of 5 stars
Ninja is a great brand!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja is a great brand!!! Blender has a lot of extra features!!
I would recommend this to a friendRated 5 out of 5 stars
Great for soup
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all attachments great for chopping veggies for soups
I would recommend this to a friendRated 5 out of 5 stars
Great Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery time and enjoyed the free shipping!
I would recommend this to a friendRated 5 out of 5 stars
Blender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! I loved that it does everything by itself!
I would recommend this to a friendRated 5 out of 5 stars
Great blender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes smoother smoothies and it stays in place.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Very Loud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great, but is so loud you might want ear protection. Seriously. We have triple pane windows and you can still hear the thing running 100 drawstring from the house. My husband was too quick to toss the packaging material else I’d definitely be returning this.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your blender is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Rated 4 out of 5 stars
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing addon to our Kitchen. Glad we opted for this model.
I would recommend this to a friendRated 4 out of 5 stars
It's perfect, but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's perfect, but the only problem is some parts are not dishwash friendly.
I would recommend this to a friendRated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good blender got it on sale. Worth every penny .
I would recommend this to a friend- Pros mentioned:Blendsense technology, Ease of use, Overall performanceCons mentioned:Noise level
Rated 4 out of 5 stars
Very Good Automatic Blender and Food Processor
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good all in one device that handles smoothies, blending, and food processing. There are a couple of things worth pointing out in the beginning. This is loud, I mean very loud to the point where it is a little scary. Also, the feet on it are very strong suction cups which is fine if you are placing it on the counter and not moving it. If you want to move it around or put it away when you are not using it, the strong suction cups can be a real nightmare. Excellent smoothies can be made with this. You add the ingredients for a single serving to the cup and start it using Blendsense. It will run until it detects that the smoothie is ready which it determines at the perfect time. You can even add frozen berries to the ingredients, and it still makes it perfect. It includes a closable lid that you can drink right out of the cup. The food processor is good but not great. It includes both a blade and a disc. The disc will allow you to shred or slice your ingredients and does a very good job of it. The blade cuts up anything into small pieces, basically what you would expect from a food processor. The biggest problem is the mouth is very small, so you must cut up your vegetables into small pieces to fit it into the mouth. It would be nice if you didn’t have to cut everything so small. The container for the food processor is very small so except to empty it multiple times when using it. The blender is pretty standard fare and allows you to manually run it as long as you want or set it to Blendsense to almost mash everything. Cleaning all the parts must be done by hand, and there are a lot of parts to clean when using it. The blades must also be washed by hand, which is not so easy. It would probably get a lot cleaner in the dishwasher. The best part of this machine is the Blendsense feature. It does a great job of determining when the function is done and does an excellent job of it. You don’t have to stand over it to turn it off either. Overall, it is a very good all in one device, but the food processor needs to be a lot bigger and get rid of the suction cups on the bottom.
I would recommend this to a friend Rated 1 out of 5 stars
Buy a $20 dollar blender instead!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible for anything else other than smoothies! Do not waste your money, this blender can not lock the lid and it spills everywhere I’ve tried everything to make it stop doing that, the only thing that works its me pushing the lid down with all the strength in my body. I bought 2 because I thought it might have been defective, the second one also did the same thing, and ruined my favorite sweater!!!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 1 out of 5 stars
Broke making smoothies
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made that good, should have payed attention and got the warranty! This is already broke on the bottom near the middle part that spends the blades. Its not even a year old yet!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Trex,
Thank you for sharing your feedback on the Ninja Detect Kitchen System Power Blender. We're sorry to hear that part of the unit has broken, especially within the first year of use.
We understand how disappointing this must be, and we’d like the opportunity to help. Even if you didn’t purchase an extended warranty, your product may still be covered under our limited warranty. Please reach out to our Customer Service team at 1-800-365-0135 so we can review your case and explore the next best steps.
Kind regards,
Ninja Kitchen
- Pros mentioned:Blendsense technology, PowerCons mentioned:Size
Rated 5 out of 5 stars
Powerful and does more than you expect
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure where to start with this review as it does so many things, and sad to say, I still have more to learn about this machine. It is VERY powerful as it makes slush out of hard ice cubes in just a couple of seconds - with no chunks - very uniform! I think this machine is smarter than me with their Blend-Sense technology. It knows when to stop or tells you it needs more time. The small blender cup is good for times when you only want a small batch and it cleans up super-easy. I have not tried the plastic mixing beater yet, but based on my other experiences, I have no doubt it will be up to the task. The slicer and shredder disc was easier to use than anticipated, but make sure you feed it slowly as I had some hard cheese that required a second trip through because I pushed it too hard. Of course, it has all the appropriate safety interlocks so I had no fear of bodily harm, but make sure you lock the lid securely when mixing liquids as I experienced a splash that was my fault because the lid seal was not in the right place. Everything cleans up well in the dishwasher. The only downside for me was finding additional cabinet space to store the extra attachments. Keep in mind the base of this beast is a bigger footprint than any other system you have owned. It also has suction cups to keep it in place which is both a blessing and a curse to make it hard to move, as the suction keeps it precisely where you put it. My only nitpick is that it barely clears my cabinets when sitting on the counter. It fits, but it must be pulled out from under the cabinets to be used. All in all - I am thrilled with my initial impression. If my experience changes, I will repost, but I don't expect it will as this thing seems to be built like a tank. It is as heavy as one!
I would recommend this to a friend - Pros mentioned:Blendsense technology, Ease of use, Overall performance
Rated 5 out of 5 stars
The Blender that Will Replace Other Kitchen Tools
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Ninja blender can replace your cheese grater, can replace your KitchenAid mixer, can replace your protein shake mug and its also a blender! The instruction manual is helpful and informative on what each blade can be used for. It explains the features well and describers what can or cannot be done with each blade/feature. Its easy to assemble and dis-assemble the parts. It sticks to counter; so, you do not need to worry about it falling or getting knocked off. However, the suction cups are so strong, it is hard to pull off the counter as well. The lids and blender containers have a great locking mechanism. I feel confident using the lids. I do not feel it would leak or snap off. They are easy to unlock and take off. One of the blending containers can be turned into a travel mug (the single serve). So, we used that to make a milkshake and it was great cup to drink out of. The Ninja blender was able to sense the ingredients when I used it the second time. I used the blend sense technology button. I was making pumpkin bread and it determined it was dough. Then it was able to determine how long it would need to blend. There is a supplied disk attachment (the reversible slicing/shredding disk with disk spindle) that can be used to grate cheese. You run the blender at low and slowly insert the cheese and it will grate it. Since the blender is more advanced than others in its class, there is more work involved. For example, our old blender you just need to plug it in and press blend. For this one, you have to plug it in, press the power button, select your mode and then press start. Overall, this blender does more than what you would expect out of a normal blender. It can replace many products. It is awesome.
I would recommend this to a friend




















