Customer Ratings & Reviews
- Model:
- TB401
- |
- SKU:
- 6553140
Customer reviews
Rating 4.8 out of 5 stars with 532 reviews
(532 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Detect Kitchen System Power Blender + Food Processor Pro highly for its overall performance and ease of use. Many appreciate its power and the innovative BlendSense Technology. While users find it effective at crushing ice and acknowledge the blade sharpness, a few note that it can be a little noisy and somewhat bulky for storage.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Very Disappointing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very dissatisfied with the overall quality of this blender, and I have now had to exchange for a new one on two separate occasions. The manual indicates that all parts are dishwasher safe, but after several weeks of use, the food processor bowl started to break apart - the plastic seals around the handle and the base started to break loose, and eventually the bottom of the bowl just fell off. After exchanging this for a whole new set, the blender top started to have issues. First, dishwater would seep into the cracks and crevices of the top, and leak out at inopportune times. One time dishwater leaked out of the top while I was making a smoothie, and I had to dump the entire contents. Later, the various parts of the top loosened so much that the top started to pop off during blending, causing the whole device to stop working. Even though the product was still under warranty, I called Ninja and was told that ONLY the blender base is covered by the Warranty, NOT the blender nor the food processor. Needless to say, I found this to be very frustrating, and am planning on just returning the entire thing for a second time.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello James,
Thank you for taking the time to leave a review.
We're truly sorry to hear about the repeated issues you've experienced with your blender and food processor, and we completely understand your frustration. This is far from the experience we want any of our customers to have. Your feedback is very important to us, and we appreciate the time you took to share these details. We take quality concerns seriously, and your comments will be shared with our product and warranty teams for review and improvement consideration. We’d also like to review your situation further and explore other alternatives to assist you. While our warranty coverage varies by part, our goal is always to provide support that's fair and helpful. Please feel free to reach out to us again at 1-800-365-0135, and we'd be more than happy to help.
Kind Regards,
Ninja Kitchen
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Its a really nice blender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good blender only negative side is after a few uses the cap gets a bit flimsy but overall love using this product
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Working Well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really working good and very convenient to use but bit noisy though. Other than noise, it is really awesome product.
I would recommend this to a friend Rated 5 out of 5 stars
Great quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple uses and just one base. Saves cabinet space!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. I haven't even started to use every piece and option. I plan on making lactose-free ice cream soon. It's not as loud as I thought it would be and it makes my smoothies so fast.
I would recommend this to a friendRated 5 out of 5 stars
Quite an upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a quite upgrade from last years. All your attachments will work with the new one. Feel free to buy
I would recommend this to a friendRated 5 out of 5 stars
Great purchase for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful and quite does everything and more very smooth
I would recommend this to a friendRated 5 out of 5 stars
Mix it up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The food processor is great mixing up your favorite sauce or making mash potatoes, or mixed slushy adult drinks.
I would recommend this to a friendRated 5 out of 5 stars
Love my new blender system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the multi use bowls with only 1 base!. My kids are able to use it easily as well
I would recommend this to a friendRated 5 out of 5 stars
Best purchase I’ve ever made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Ninja I own. The first was over 10 years ago as a wedding gift. Now 10 years later it’s still going so you ask why buy a new one if the old one still works? As a Christmas present of course.
I would recommend this to a friendRated 5 out of 5 stars
Gtreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best blender by far and we love it and we recommend.
I would recommend this to a friendRated 5 out of 5 stars
Box is in excellent condition.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't gotten home from Christmas to open it yet, but the box looks nice. I was notified id get $5 for a review expiring in 2 days, I'll update this review when we start using it.
I would recommend this to a friendRated 5 out of 5 stars
Extremely satisfied highly recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this is top notch all the features that this ninja have it is extra smart love it
I would recommend this to a friendRated 5 out of 5 stars
The Best Blender Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Ninja! I can make my smoothies quickly and transition over to a blender and mini food processor so easily. This gadget is so efficient.
I would recommend this to a friendRated 5 out of 5 stars
Just What I was looking for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great blender! makes perfect smoothies, and it is built to last, with so many different additional accessories
I would recommend this to a friendRated 5 out of 5 stars
Ninja blender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product has made it easier for me to cook, since it is multipurpose and to eliminate the other apartments that I had as an individual.
I would recommend this to a friendRated 5 out of 5 stars
Buy again.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product. Best Buy is where I love to buy. Would buy again.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
ninja
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used the product yet, I just brought it this week.
I would recommend this to a friend Rated 5 out of 5 stars
If you don’t have one, you need to get one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja is the most powerful blender I ever used, I love that the fact that it came with a food processor as well, I can stop using it, I love my new blender
I would recommend this to a friendRated 5 out of 5 stars
Ninja and family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a family we loved the ninja blender we made fresh juice for the the hole family even are neighbors loved it we all enjoyed a nice evening together
I would recommend this to a friend




















