Customer Ratings & Reviews
- Model:
- DCT651
- |
- SKU:
- 6589084
Customer reviews
Rating 4.6 out of 5 stars with 170 reviews
(170 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Double Stack XL Countertop Oven & Air Fryer with Pro Cook System's overall performance, ease of use, and cooking capabilities, frequently citing its speed and even cooking. Many appreciate its size and capacity, finding it fits well on their counters and allows for cooking multiple items simultaneously. The air frying function also receives positive feedback, with users praising its effectiveness. Positive comments also highlight the oven's design and included thermometer.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received as a gift and love it. Very convenient. It’s nice to be able to cook two different items at once.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Air Fryer and Toaster
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven works great and very convenient for on the counter.
I would recommend this to a friendRated 5 out of 5 stars
Great oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better Than I expected. I would recommend it to anyone!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Can't recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Here's the thing. This air fryer works great. Cooks everything perfect. But it's impossible to keep clean. Everytime i pull out the rack to flip anything, all the juices drip all on the glass window. Also the crumb fall all over the counter. Poorly designed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Bill,
Thank you for taking the time to leave a review.
We're glad to hear that your air fryer works great. Nonetheless, we're very sorry to learn that you find your oven difficult to clean. We recommend removing all accessories from the unit, including the crumb tray, and washing them separately. Use a non-abrasive cleaning brush to thoroughly wash the air fry basket. We also suggest using warm, soapy water and a soft cloth to clean the oven’s interior and glass door. Nevertheless, we will certainly share your feedback about the design with the relevant teams for consideration for future products.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Highly Recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this product plus I get my meals faster
I would recommend this to a friendRated 5 out of 5 stars
buy yes
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks two things at once which when you need it is awsome
I would recommend this to a friendRated 5 out of 5 stars
Air fryer/oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm I love it, does not take up a lot of space.
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money on this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firts the timer it's to short for roasting or baking more then 2 hrs, it's to small, I don't why it's a chiken in the picture, a chicken doesn't fit in this, material it's super cheap, almost impossible to clean.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Omar,
Thank you for taking the time to leave a review.
We sincerely apologize that the size, timer restrictions, and cleaning convenience of your Double Stack Air Fryer did not meet your expectations.Your feedback is very important to improve and meet our customers' needs. We'll be sure to share your input with our product development team for consideration in future units. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-800-365-0135 and we'll be more than happy to help.
Kind Regards,
Ninja Kitchen
Rated 3 out of 5 stars
Could not use unfortunately
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have a chance to use this product since it came damaged out of the box with a large dent on one side. On top of that, it was a little too large for the space we had in mind.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to cook my full meal at once! Works great.
I would recommend this to a friendRated 5 out of 5 stars
Very useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it. You can make 2 items at same time.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Versatile, Convenient, Takes Some Getting Used To
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Double Stack XL oven is versatile and convenient. With 12 functions spread across two cooking areas, you can do a lot of different things and even do some of them at the same time. It took a bit of getting used to, though. Each function has its own settings, and it took me a few sessions with the quick start guide to get the hang of how the shared controls work. Fortunately, that guide has lots of great information, so I highly recommend reading it while you’re new to the Double Stack XL. Also, the toast function cooks toast a lot more “well done” than I had expected (more on that later), so that also took some adjusting on my part. When I first took this out of the box, I couldn’t decide if this appliance was larger or smaller than I was expecting. At first, comparing it to other countertop ovens, it seemed very large. Then I considered the two separate cooking chambers, and it seemed really compact. I soon realized that the top (smaller) chamber is large enough to do more than just toast, and that the bottom (larger) chamber can handle a sheet pan meal for a family of four. It all fits on the counter below the storage above (with a bit of room to spare), so I settled on an overall description of this being a highly efficient use of space. We’ve had this for a few days, and I’ve used it for simple stuff like toasting bread and bagels and gotten as adventurous as baking cookies on top while also roasting chicken and veggies in the bottom and air frying potatoes on the bottom while also broiling sausage links on top. Being able to do separate things in the same appliance (and even synchronize finish times) is convenient. The integrated thermometer, allowing me to ensure meats are cooked properly without opening the door to check a temp, has really improved my culinary game. My one complaint so far might be that the “toast” function makes bread way darker than you might think. This model was an upgrade for me from another Ninja countertop oven. On the previous model, I was usually using the “shade” setting of 3 or 4 often and getting medium toast. On this model, shade 3 (out of 7) makes my (store-bought whole-wheat bread) VERY dark, and 4 straight up burns the edges. Now that I’ve re-calibrated my expectations, I just always use settings 1 or 2. It makes me wonder if there are other settings that I just haven’t gotten to try yet that will also take some getting used to. Overall, I’m glad to add the Ninja Double Stack XL to my kitchen countertop. I think I’ve used it every day since it came out of the box, and expect it will get frequent, regular use moving forward. I'll continue to get used to how it works and think up new ways to cook two things at once!
I would recommend this to a friend Rated 2 out of 5 stars
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine has a beautiful asthetic look, however, this will not fit standard sized 13 by 9 baking sheets. So, you pretty much can only use the baking sheets supplied in the box. They are cheaply made and probably made with PFOAs and/or PTFEs.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 2 out of 5 stars
Various issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will return for exchange as this unit cooks unevenly. I’ve had to half way thru cooking turn food 180* around. Also exhaust fan making loud noise off and on during cook cycles. Temp probe reads inaccurate. Air fried steaks to come out med and per probe I pulled out to have medium rare. Not user friendly Not impressed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the DCT651 was disappointed for you due to he unevenly cook, and the overall performance. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
- Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
A Versatile Cooker That Makes it Easy
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have cooked a few meals with the new Ninja Double Stack XL with Pro Cook and have enjoyed some unique features that makes this countertop oven very useful. Countertop space has become increasingly competitive. Nowadays there’s so many kitchen gadgets that buying all of them has become impractical due to storage issues. I have a few Ninja kitchen gadgets, and I love all of them so my expectations were high. I can’t live without an air fryer at this point, and the air fryer market has become very diverse with an insane number of options. For me, capacity and ease of use are the most important features in an air fryer. This new Ninja air fryer has excellent capacity and a host of features that make it easier to use. The main ease of use features that make this air fryer so cool is the thermometer and the smart finish function. The thermometer on the air fryer is removable and is held via magnets on the side of the machine. This makes it very easy to store and clean. The thermometer connects into a port on the side, and then you just stick the other end into your protein. I have used it already a couple of times with a pork loin. Pork is nice and juicy at 150 degrees Fahrenheit. So, I setup the air fryer to finish cooking when the pork’s internal temp reaches that magic number. That’s incredibly useful and makes cooking so much easier. Secondly, the smart finish function adds onto the ease of cooking by synchronizing the cook times of the top and bottom compartments. For example, on the bottom compartment you have some chicken that is going to take 40 minutes to finish. The top compartment is potatoes which only take 25 minutes to finish. Well, the Ninja will begin the potatoes at the perfect time so that both dishes are done at the same time. That’s INCREDIBLE! I love this feature so much. Something interesting is that the top compartment is more of a conventional oven, it does not air fry. I think this is a good thing. Obviously, Ninja designed this gadget with a clear intention. The top is for roasting sides, the bottom is a versatile cooker for all kinds of larger portions. This makes it clear to me, the user, where to put what into this oven. If I am making a quick desert like cookies? Top oven. Reheating a pizza? Top oven. Cooking a protein or want an extra crispy finish to whatever you are cooking? Bottom oven. It really helps with defining what to cook where. Overall, I really recommend this Ninja oven. It’s incredibly versatile and has some amazing usability features.
I would recommend this to a friend - Pros mentioned:Design, Overall performance, Size
Rated 5 out of 5 stars
The Double Stack is where it's at!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Ninja air fryers so this review maybe a little biased :) ,... being as i have used similar devices from Ninja I was super excited I was able to get this beautiful Stainless Steel Double Stack XL Oven & Air Fryer. Being able to prepare multiple items at different temps for dinner at the same time in the same oven device is such a time saver, not to mention being able to sync both levels so the food is done at the same time, makes cooking dinner so much more efficient. I could go on and on about how much I just love this oven, the size is perfect for my family and counter top. The design is slick and the stainless steel just makes this oven stand out, looks fantastic. The cook times are great, being able to use different temps on both ovens allows for such a mix and match of things to cook, but for me not having to heat up my standard oven and wait hours to have something finish cooking is where its at..., i can open up the air fryer and throw something in and it preheats and starts running almost immediately... helping to get through a long day with minimum effort in the kitchen is a plus. Pros: unit is packed with goodies (sheet pans, racks, air fryer basket, even an internal thermometer) dual ovens, you could bake some cookies on the top, and air fry some prepared chicken tenders in the bottom dual sync, sync the cooking times of both ovens, even at different temperatures to finish your items at the same time top oven opens independently of the bottom oven, (don't want to disturb the bottom oven, you dont have to with the quick open button for the top portion) multiple cooking design (air fry, broil, toast/bagel, reheat, dehydrate, warmer, conv. bake) on screen timer, inside light cons honestly there isnt many negatives to this oven, it works great, looks great and as long as you keep up on cleaning it after each use, you will be bound to love this thing for years to come! i know i do and will.
I would recommend this to a friend Rated 2 out of 5 stars
I had a defective one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pretty good when it was working, then it completely stopped working.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your DCT651 stopped working. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Simply Amazing!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Double Stack XL Countertop Oven & Air Fryer has been the star of our kitchen, since the moment it came out of the box! There has never been a more convenient way for us to make dinner for the whole family! Unboxing and learning how to use the machine was very simple, and within 15 minutes we had our first meal cooking! While not glamorous, the chicken nuggets and fries were the easiest they have ever been and also cooked up in no time! It is so nice to be able to cook 2 different items at 2 different temperatures at the same time! We have also used this to make cookies, and it was so much easier than firing up the oven! Some of the other favorites of the kids in this is pizza which comes out excellent and roast chicken which I can cook at the same time as some of the sides we make by using the 2 different cooking zones. You can even use this in the morning for a quick breakfast! We have made a few different egg bakes and even cinnamon rolls! This is a larger device so be sure to set aside plenty of counter space for it, but I promise you it is totally worth the investment!
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Perfect for my small apartment!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a full-size electric kitchen, but honestly I just prefer to use an air fryer for cooking because it keeps my kitchen clean and the meals are easily and quickly prepared. This Ninja air fryer is a little bigger than my old Ninja air fryer but it’s more efficient and compliments my stainless steal kitchen better. Here is a quick breakdown of some of my favorite features. 1. Flexdoor Feature It’s basically as if you have two air fryers or ovens allowing you to cook two meals simultaneously or if you just want to use in the top, you can do so without having to use the bottom section. I can make my veggies at the top and my salmon in the bottom and there is no smell crossover. 2. Cooking Options The Ninja Double Stack XL has 12-in-1 options. Basically anything from baking to broil to air fry to dehydration. I have used the brake, broil, toast, air fry and pizza option, and it cooks to my expectations. We will see how clean in stays but for now it’s not too messy. 3. Capacity Depending on the size of your kitchen this could be a downside, I live in a 1200sqft apartment, but the air fryer doesn’t look too big in my opinion. I like the capacity because I can make my meal and my partners without having to really take turns deciding what to cook. Saves time and lets us eat our food nice and warm! 4. Easy to Use This air fryer has a lot of options but it’s easy to use and the controls are not confusing. 5. Build Quality Over the years, I’ve grown to be a fan of Ninja products and this air fryer continues to have the built quality as many of their products. The stainless steal is easy to clean and the air fryer is sturdy. Loving it for the first couple of weeks! Overall, I am happy I upgraded air fryers and I enjoy that I can cook faster and yet keep my kitchen looking clean! I recommend this for a household of 1-3 because you can cook multiple meals, but if you are a bigger family it may be harder to cook all your food in one setting.
I would recommend this to a friend Rated 5 out of 5 stars
Quick & efficient cooking
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Baking with this was a game changer. My baked goods came out evenly baked. Very pleased with the quality of the baking. I would shorten the air fryer time on the instructions of any food packages as he air fryer does it job quite faster than anticipated. You’ll find your cleanup of the inside of the air fryer will be more than just using an ordinary oven since the air is pushing heat all around inside to help speed up the cooking which of course ends up moving particles on your foods being cooked. Not a deal breaker, the time saved and getting the food on the plate makes it a small inconvenience. When cooking top and bottom you have a choice of both ending their cooking time at the same time with the push of a smart button. The top compartment of the oven is for baking and other options, different from the bottom options. The bottom serves as the air fryer and has other specific cooking options. When pushing the buttons on the top or bottom to set your cooking style, temp and time, you will first push the top or bottom button and then turn the dial to move to the indicated style cooking you want. Then press the button and it moves to the temp option and you rotate the dial to increase/decreas temp, then same for the time. If you’re going to use too and bottom simultaneously, then you proceed to press the bottom button and choose the temp/time as you did with the top. Then you press start. The oven comes with a light switch so you can turn on and off. A clean catch tray is included with an air fryer basket and 2 large trays. Two racks are included and must be used when placing trays to cook. The unit is heavy and sturdy and has an indicator to let you know it’s still hot after you’re done cooking to alert everyone the temperature of the unit is still hot to touch. You should unplug the unit after eat use so there isn’t accidental turn on of unit as it’s digital and can easily be turned on The door has a nice feature as it can open just the top to check your food while still staying closed to maintain the temperature of the bottom oven. I would definitely recommend this oven. It’s made cooking enjoyable and quicker.
I would recommend this to a friend











