Customers commend the DoubleStack XL Air Fryer for its ease of use, generous capacity, and impressive cooking performance. Its slim design and space-saving features are also appreciated, along with its ability to deliver crispy results and precise temperature control. The only drawback mentioned by some users is the noise level during operation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-82 of 82 reviews
Rated 4 out of 5 stars
Good for set and forget cooking
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My desire for a multi-zone air fryer grew substantially once I had more than one child. The ability to cook more than one thing at a time whether it be because they feel like different food or I'm cooking some dino nuggets and tater tots, this makes things a lot more convenient.. once I reorient myself to cook times, that is.
Setup was as simple as plugging it in. There's a nice quickstart guide included that gives you the run down on a lot of types of foods and the timing suggestions for them. They give you a timing suggestion if you're only using a single zone and another one if you're using both because you basically have to double the cook time.
Using the controls is fairly intuitive.. to me. I didn't have any issues. But I can see how some people might be a bit confused. You have to select a zone, then turn the wheel to select the type is cooking you're doing, then when you want to adjust the temperature and time, you need to press the temp and time buttons to adjust those. Then you can set up another zone if you're cooking multiple things. Once you're done with all that, you can select a "smart" cook option if you want to set up another zone so it'll keep the zone with less time on hold until the timer on the other zone gets to the same point.
Another nice thing is the included wire trays that separate each zone into two. So you can feasibly cook 4 different things at once if you plan it right. The top is supposed to come out crispier than the bottom and they include more suggestions about what kind of things you can cook in the same zone together.
Cleanup is pretty nice and easy. Most of the air fryers I've use in the past have been things with flip up lids or mini oven styles. I feel like the pull out tray style is more common but I've never used them before. It's very nice to be able to just pull out the dirty compartment to clean it and put it back.
A couple downsides.. Like a lot of other Ninja gadgets, the beeping noises when starting up are obnoxiously loud. It's not the first or only Ninja cooker like this and I don't understand why it needs to be so loud when you just turn it on or it starts to heat up. It's not a deal breaker but it's striking every time I use them. The hot air that gets spewed out of the sides while the unit is cooking really does warm up the area around it so you need to be careful what you have nearby and that there's enough space around it to vent. With cooking times up in the 40+ minute range, it's not in insignificant amount of time to be heating up your house.
Overall, once you get used to some new cook times, the convenience of being able to cook a bunch of different foods at the same time is really nice. It might take longer to cook so you need to plan ahead a little bit more, but since most of the food is easy to set and forget while it's cooking, that's not really a big deal. If you're in the market for an air fryer or find your current air fryer limiting by how much you can cook at the same time, this might be one for you to look at.
I would recommend this to a friend
Rated 2 out of 5 stars
Love Ninja but this is a poor air fryer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this air fryer as a Christmas gift for my wife. We love ninja and have the Foodi 14 in 1. Its such a great air fry experience that this was a perfect compliment to make a full meal. It is compact and for a small amount of counter space we get two air fryers in one! We have used it aeveral times before New Years and its easier, fastr, and with better results, to use the oven. Heres an example. In our foodi 14-in-1, it takes 7 minutes at 360 degrees to make up some mozarella sticks, perfectly crispy. After preheating this up, it still took 14 minutes at 375 degrees to cook these through and they still werent crispy. This is with the lower tray, the higher position and using the racks. We have cooked four different things in this and all of them take forever to cook and still arent crispy. For all of the food we cooked, they were strangely undercooked and took 2 to 3 times longer than they should have. We are returning this and will try another. There are a number of reddit posts about this same issue. Poor design as it seems the air doesnt circulate properly around the food, since the heating element is at the back. This is my first Ninja product (of very many) that is a pass. Uts a great idea and exactly what we want, if it worked right.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
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Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.