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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the DualBrew 12-Cup Coffee Maker's excellent coffee quality and ease of use, praising its multiple brewing options and user-friendly design. Many appreciate its compact size, perfect for smaller kitchens. While some users mentioned minor issues with the water reservoir and filter, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 764 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker. Coffee tastes great, easy to use. Like being able to make one cup to a pot.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent pod and pot brewer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It’s easy to use and has all the options. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker Easy to use Beautiful color The right size for small spaces

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this coffee maker. We had a Keurig that we were tired of because we were stuck with the K-Cups. This offers us the options we wanted. Easy to setup, easy to use. I really like the ability to select how many ounces you want to make without having to fill the water reservoir every time we use it. We got the pot on sale, but would have been just as happy paying full price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. I enjoy how quick it brews compared to my previous brewer. It will also start the brew if you are low on water and complete it when you add water. I hated that with my Keurig, there would be water inside and you know it is enough for a cup but won't brew. This is also convenient on those morning when you are the third person to the coffee maker and little time. I also like that it shows you where you are at in the brew process. The ability to make a strong coffee from the bold feature enables you to make the morning coffee stronger. When it stops it is done. No more waiting for the drip to stop before you remove the cup. I know it is not a big feature but when you are in rush it is good to have. Easy to use and understand. I must admit I have not used all the features yet like making a pot. However, seeing how easy it is to switch over I am confident that it will be easy as well. The slim design allows for more counter space but hold the same amount of water. I don't use it but my kids love the ability to do a brew for cold coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it is easy to use, also fits in any small space in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    A Ninja From Heaven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the darkness there was coffee and in answer to the prayers of the blessed coffee drinkers a light shown and then appeared a Ninja and it gave to the people a dual brew coffee maker. Ans there was joy in the land. I love coffee, and this machine delivers a great cup of coffee. Its triple stream pod brew system gives the coffee a consistent flow and time to bloom which delivers a robust taste consistent with the roast level. The cone shape carafe brew does the same and gives the coffee an opportunity to fully create a tasteful coffee that does not lose the unique flavors inherent in its bean type and region. The design is space-saving being less wide than competitors thus saving valuable countertop space. The water tank design is a major plus saving time and reducing accidental spills occurring while moving water for each cup or carafe. Its control can be adjusted for cup size eliminating overfills. I have used and owned several other competitive coffee brewers and purchased this one to replace an old friend who is now in coffee maker heaven and I am very impressed. If you like coffee and truly want a brewer that compliments the coffee it makes then stop buy this one and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my wife and I are very happy with the Ninja. It is a well designed product. The pod attachment is very is to remove and to attach. It heats up the coffee quickly. The water reservoir is easy to remove and to fill. The coffee taste is definitely better then the product we used before.My wife especially enjoys the taste of the ice coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    You Will Love It

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I have been a fan of Ninja products for many years. However my initial thought was that this coffee maker was more than we need, but I was wrong and LOVE it. I’ve had faster coffee makers, but this has so much more flavor. I also enjoy the Keurig adapter which I’d never had before. We’ve had this coffee maker for over a year, looks great and performs wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee maker at a great price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ninja! Super easy to use and provides many different options for brewing amount and strength. Not to mention the versatility of using K-Cups or ground coffee. If you love coffee you’ll love this coffee maker! If you want even more options including a frother, the next model up will be for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    A great upgrade

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you sometimes like the convince pf kcups or other times would love a keep warm carafe, then this coffee maker is perfect. It has many size options, the gove you a visual and tje fluid measurement on screen. Very easy to use, and love that you can use either the filter for your own grounds, or the kcup socket if you want a sinple brew. Als has temperature adjustment for brew style.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Made for a great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own an older Ninja specialty coffee maker, but decided to get this one for my father in law for Christmas. It takes some learning to use comfortably, but it has SO many brew options/sizes. We love the half-pot brew function as well as single cup brews using ground coffee in the basket (rather than a k-cup) but also has the option for k-cups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very well made and give you a lot choice even hot water for your tea, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good coffee and easy to use also its nice looking

    I would recommend this to a friend
  • Cons mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Dual Brew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a whim and I must admit, I absolutely love it! I have several Ninja products and trust them so I said why not? The only drawback IMHO is that it seems the water reservoir needs refilling daily but maybe because I drink so much tea and coffee. You won't be disappointed if you are looking for a solid dual brew system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee pot and the ability to make a single serve or carafe if wanted. Straightfoward to use and has worked well. I did end up being reusable filters for both single-serve and carafe, which have worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best coffee maker I have ever bought. Worth every penny. Sometimes I want to make a single cup and sometimes I want a pot of coffee. Or sometimes I want tea. Best of all worlds!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja killin it out here

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this awesome coffee maker to replace my 7 year old Icoffee that finally died. Love the option to easily switch between pods and grounds, and whatever your choice your coffee comes out tastinf fresh, bold, and at a perfect temperature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Versatile Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my favorite purchase of 2022. I can't recommend this highly enough. My wife and I drink a lot of coffee and this is so versatile. I prefer ground and my wife prefers cold brew most times. She loves that function. Owned this for 4 months and nothing I can say bad about it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect and wonderful machine. It makes all the coffee taste delicious and we have not had any issues with that. I hope that we don’t have any issues in the future but in regards to the usage in proper way of using the machine it’s perfect.

    I would recommend this to a friend
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