Customer Ratings & Reviews

Great unit! We use it for almost everything. It just works

Cooks great ….. just have to be careful on time It’s super quick compared to all instructions….. It’s kinda loud is why no 5th star

Ive only used it a few times so far and its been amazing.

Cooks quickly. Love the multi function cooking options.

Somewhat disappointed because the toaster is supposed to be non-stick, but unable to remove splatter. Also don't like you can't choose the rack you want to use.

We returned this item because it was too large for our space, we have since purchased a small item from your store

I expected more from Ninja. The oven overheated on the outside that you can literally burn your hand. The pans and basket were so hard to clean. It took so much wattage that blew my kitchen breakers twice. Had to return. Big fail Ninja.

I purchased the Ninja Foodi 10-in-1 smart XL oven so that I could bake 9x13 pans of food in it, besides cookie sheets. A standard 9x13 pan WILL NOT fit in this oven if the pan has any kind of 'lip' or handle on it. You have to buy 9x13 pans that have straight sides on it OR you can buy one from Ninja to use. It is really a crazy design; it is only about three inches too short in width; otherwise it would have worked. I brought the oven back to Best Buy and will find another Oster like the one that I had that worked great for all kinds of pans. Buying a toaster oven that limits which pans you can put into it isn't for me, unfortunately so I cannot reacommend this oven.

Love this product didnt have quite enough space for a conventional oven, so this was the perfect alternative and it has cooked everything as if it was your traditional big oven 

Wont stay to temperature failed to work first time we used it not happy with product

Well designed oven. Excellent convection cooking, the air really moves! Lots of space to cook multiple items at once. Makes perfect toast too.

BEWARE, this thing is deep and not very wide. Too deep to fit on the counter. Wife purchased thinking this oven was wide, but it is situated in the box front facing the side of the packaging. Best buy DID NOT have one on display.

It is fantastic, wife uses it all the time. Air fry or bake, works like a charm!!

So much better than the last Air Fryer (Toaster) Oven.

It didnt work so it was returned. Big disappointment.

Easy to operate. Very quiet. Preheats in 90 seconds. No heating up the house! Food turns out great! Can prepare more healthy cooking options that turn out better than frying, oven or microwave. Takes no more counter space than a microwave! If I had to choose between a microwave and Ninja would definitely take the convection oven. You have more cooking options that are healthy! Only con is wish the interior was made of a material similar the square pans so it was easier to keep clean. But use fantastic and microfiber clothes to wipe down between uses! I absolutely recommend Ninja XL DT02! The digital thermometer is great as well!

Convection ovens cause learning-curve! The “pre-heat” is NOT the same as a regular oven; interior may not show its working-temp on an oven thermometer, yet still cooks nicely. VERY MUCH Like the controls on the face of the handle! That keeps the controls from getting heat-damaged, & looks nice. The number of racks, bake pans, & air fry screen, are plenty; & my old cake pans fit fine, & 1 actually slotted into the rack slots, increasing the ways the unit can be used. The air fry screen is average. It needs a drip pan below it. We have yet to airfry sweet potatoe fries that came out right; unless coated w/a grease or oil, they turn hard, like, half-dehydrated & hard to chew. The dehydrator function allows adjusting temp to 100*F, perfect for actual low-temp dehydration. This is also perfect for fermenting a few quarts of yogurt or veggies @ a time. The painted-on oven coating is TERRIBLE, absolutely impossible to clean; it cannot “wipe clean w/soft cloth”. Bon Ami (never scratched once), cannot even lighten it. Not baking soda + vinegar, either. I cannot risk using oven cleaner chemicals. The pre-set cooking settings are generally good, though, depending on the food/recipe, the Time, Temp, CAN be adjusted. Can cover, or part-cover foods that splatter. Can set a tray pan underneath foods that might spill below…covering & using drip tray, helps reduce stains/splatters on interior of oven. It is very high-priced…but everything electrical has become obscenely overpriced; electronics got bloated priced, before the shutdown. There’s no good excuse for that, but profiteering. But this oven IS helping our goal of making more room in our little kitchen…average appliances are too blinkin’ huge in small kitchens. The new layout, this oven fits just-right on counter, partly in under upper cupboard. This oven plus 2 cheap induction burners built onto a cart, has been working great for a couple years now. Just gotta get the old stove out of there. I thought this Ninja was a bum unit at 1st. But, the more I’ve used it, the better I like it! It is very different from average ovens, & can feel daunting to figure out, but definitely, loving this oven, the longer we have it! I just won’t let anyone see the awfully badly stained interior surface. The REAL tell, of whether this was a good appliance, will be how long it lasts. A full-size stove costs about double the price of this Ninja. I EXPECT this oven to both LAST LONG, & also, to have easily gotten replacement parts, for at least 20-plus years. THAT remains to be seen.

I love this compact toaster/oven/roaster/air fryer etc all in one. I tossed all my other appliances out. Makes great grilled cheese sandwiches. I’ve made pork loins. Tater tots. English muffins. I’d like to get one for my son and family. Frees up counter space as well. Easy to clean up. Price was fair.

We did a lot of research before deciding on this item to use in our travel trailer, as the stove installed has at most 4" of vertical height to use - so essentially useless. Our initial reaction to our Ninja 10-in-1 XL Pro countertop oven was negative, as it made horrible noises when roasting a prime rib on Christmas. Sounded like it was going to either shake itself off the counter or explode! We exchanged it with absolutely no issues at Best Buy, and our second unit is FANTASTIC! Would absolutely recommend.

This product works well, it cooks faster and you will not get disappointed on the result, a little noise when you start to warm it up but that not change the end result when your reheating, cooking and baking on this product. Try it and see it for your self.