Customer Ratings & Reviews

The unit was well-packaged: secure and easy to unbox. The starter kit was well-labeled and easy to understand. The soft styrofoam packing layer continues to be loved by our cats, and is a is now a favorite surface to lay on. Everything - even the smallest parts - had a high-quality feel - heavy and well-made; parts fit together very, very well, giving it a professional-grade feel. The instructions were very easy to follow; there was a link to a video, which was very helpful. Also included was an “Inspiration Guide,” which had ideas for specialty drinks. Front panel display and controls change with task at hand. For example, if you are brewing espresso, the display indicators and controls will be appropriate to brewing espresso. We made several different drinks, and everything we turned out was coffee house-level, and made us wonder if we might make fewer visits to our favorite, now that we can craft this level of drinks from home. The unit is remarkably easy to clean, which has not been our experience with other espresso machines. One of the most impressive features of the Ninja Luxe is its incremental grind self-adjustment. It is a brilliant feature, and in our experience with it, seems spot-on. After each grind/brew, it suggests an update to the grind for next time. It is fast and easy to make the suggested adjustment, and we were pleased with the results. We were also very impressed with the built-in storage for accessories. No more misplacing those items! We were slightly disappointed that the “knock box” device (used to tap old espresso grounds from the brewing head) shown in the video was not included; will probably order it (or a similar item) at some point. The instructions indicated that the knock box is available on their website, but we found that to not be true.

They shipped a defective item, were not able to fix eithter send a new one, because they do not have in stock!!! Do not purchase!!!!

cannot reduce the amount of ground coffee cannot increase water even with that 3:1 ration. nothing very bad experience

Espresso machines aren't made for all consumers. I am one of these consumers.

I've been drinking coffee for 50 years, its a morning ritual. This Ninja (Ninja Luxe Café Premier Series coffee, espresso, and cold brewing machine) is my new morning best friend. It is easy to operate (although the set up instructions weren't so easy and I had to watch a video a few times to get it all down pat) and it figures out the right grind for our coffee every time. My wife and I have been having drip coffees from this machine every morning now for a week and it seems it will be dependable for many years to come (but who really knows, no matter how well made it appears to be made at first glance things just don't last long any more these days, reviews should be followed up with one year old and three year old reviews), as its very well designed and made of good materials, so hopefully it will last a long time. We've only tried milk drinks a couple of times as that isn't really to our general tastes. Now I knew that water hardness is a factor in how often we need to descale our coffee machines but until now I never realized how much of a taste difference it has on our morning coffee, this machine had us test our water's hardness and then set the machine accordingly, truly amazing technology. This Ninja is middle of the road priced and one can spend a heck of a lot more money but seemingly not get much more of a machine so for the price it is a great over all drip coffee machine.

I have always a great affinity to having espresso's but never had the pleasure of owning my own espresso machine. This Ninja Luxe Cafe Premier has been amazing so far and will save me a lot of money in the years ahead. Starting with the unboxing of the machine I knew I would soon be able to brew an amazing cup of coffee. The Barista Assist Technology was quite a suprise and it helps guide you to find the correct grind for your brew. That is quite amazing and I feel really opened up my palate to how a coffee is to be brewed. I have always used just a drip machine and this machine is really nice. Having the machine figure out the correct amount of coffee ground for each beverage type has been really interesting as well. I have always just brewed coffee using 2-3 scoops in my standard machine. There are so many different choices from espresso's, cold brew, and even brew a regular cup of coffee (of course using fresh grounds) You can choose from espresso, cold pressed and drip varieties of coffee drinks. For the standard drip style coffees you will find a variety of sizes. Starting with the 6 ounces all the way up to 18 ounces which is a great option to have. I love myself a good cappuccino and using the auto frother has made one of the best ever brews that I have ever had. The froth comes out really well, the steam is nice and hot, and having a even a cold foam option. My wife likes oat milk and I like regular dairy milk and this machine handles both without any issues. The steam wand will even cleans itself when you are done with it. While not a fully automatic brewer this machine is quite amazing and has seriously elevated my coffee experience and what a cup of coffee can be. I thought the quality at a cafe couldn't be beat but this is amazing. I would highly recommend this.

I average 2 16z cups of black coffee a day so I try not to make my coffee too strong. I used to use, instant coffee packs to Kurig K-Cups for a while but graduated to grinding fresh whole beans. I've never been much of an espresso person as I like to drink my coffee through the first few hours of my morning rather than sip rocket fuel in a tiny cup. Although, we often have guests who do like espresso if given the option. So a machine that will do both espresso and drip coffee would give me the ability to make both. The Ninja Lux Cafe also has the ability to drip iced coffee which is coming in handy of this hot summer. The first few cups of coffee I made with the Lux Cafe were a lot stronger than I am used to so it took some tries to get the brew dialed in to my liking but it is definitely coming along. The whole unit fits in my coffee/tea nook in our kitchen and has made it look like a true coffee bar. I like that it has a built in grinder that knows how much grinds to use based on the setting of what is being made. The tools such as grinder funnel and tamper have storage notches on the side of the machine and are easy to access. Additional storage for other parts on the opposite side for the drip cups and cleaning brush. The burr grinder isn't too loud and is fairly quick and the grinds look uniform. Everything seems to be constructed nicely and the portafilter has a nice heft to it. Settings are easy to use and there are a bunch of different brews that can be made (if you have the necessities for certain drinks) via the instructions on the Ninja website accessible via QR codes or just looking them up. I have not had the Lux Cafe long so I've only tried about 3 different drinks several times, but they have come out very well. I'm not much into frothed milk as I am a black drinker but I did make a latte that my wife said was good. The iced coffee martini was a hit with her too. I would've preferred an 8-10 cup carafe over the frother to be able to get rid of my standard coffee maker for my daily work brews. A knock box is something I purchased separately which is helpful to have to empty the portafilter without taking it to the kitchen garbage can and knocking it on the side it. I am not sure how i feel about the process of grinding 1 cup, tamping, dripping, emptying and redoing the whole process just to get another cup of joe. Definitely not what I am looking to do in the morning when I am getting ready for work trying to run out the door before the sky gets bright. This is the first time I am using a more complex coffee/espresso machine and have confirmed I am a simpleton coffee drinker. I enjoy black americano coffee both hot and iced. But my wife has been enjoying the different types of drinks that are available to us now. I will be experimenting with more types of drinks to offer guests and perhaps broaden my coffee horizons. It looks great in our coffee station nook but for now be my weekend brewer and my 12-cup Ninja Brewer will maintain it's position as my daily driver.

The Ninja - Luxe Cafe Premier Series 3-in-1 Espresso, Coffee and Cold Brew Machine with Grinder and Scale and Hands-Free Frother - Stainless Steel is a nice looking, professional looking machine. I unboxed it and wow, it has all the bells and whistles and is built well too. The QR code on the machine brings up a video that shows you quickly how to use the machine including pouring in the coffee beans into the integrated coffee bean grinder to be weighed to get a recommended grind size, calibrate the espresso brew to the ground coffee and then make your first fresh latte or cappuccino with your own frothed milk. You only have to perform calibration once for your favorite coffee beans. You can select the temperature of your coffee or espresso. You can select from four preset programs for frothing including steamed milk, thin froth, thick froth and cold foam. There is a tamper to press the coffee for the espresso, a portafilter that can use the double or luxe (quad) expresso basket, a milk jug for frothing a cleaning kit. Creating espresso drinks is so easy and quick. I made my first one but I select thick froth and it still tasted really good but it was more froth than I expected. This is a intelligent automatic all-around coffee and espresso machine that may save us money in the long run.

Shark came along a few years ago and shook up the market with innovative and affordable products that makes your home life easier and simpler As an owner of their blenders (which rock by the way), vacuums and vacuuming robots I love what they do and the price point that they hit. This product is no different Unboxing was just what you would expect. This is a decent sized box that opens easy with instructions and set-up manuals to get you on your way. If you don't find what you are looking for, you can always click on links that take you to pages and videos that simplify As a lover of all things coffee, this product clicks all go the boxes So what does this do? Brews outstanding drip coffee, or with the touch of a button cold brew that is rich and flavorful Want an espresso? It does that too with another device that will froth the milk to make a creamy cappuccino The footprint is not too big, but considering that it does three functions in one, it is a great utilization of kitchen counter space With the Shark Ninja re[utation for quality and innovation, I expect this to last me until the next greatest thing comes along

The Ninja Luxe Cafe comes nice,y packaged but it is heavy getting it out of the box. There are many confusing attachments & it took me 45 minutes to carefully follow the instructions to get a cup of espresso since I am a novice barista nor have I desire to be better at coffee preparation. This is a very sophisticated machine but I carefully followed the directions & got it working. It made an excellent small cup of coffee but I can’t imagine doing this every morning but nice be a special treat for the weekends when you have more time. It first has you test your water hardness. I had trouble reading the purple squares since they didn’t look purple or green but I finally decided that my water was maybe a 1. You fill the respective hoppers with water & coffee beans & you can only use beans vs ground coffee. I thought the plastic funnel that you attach to the Portafilter was cheaply made and something that would crack in the future. This machine is quite large (12Wx15Hx10D) so it takes up a lot of counter space so in a small kitchen, it would not be ideal but OK if you only make coffee in your kitchen. There are detailed instructions with how to clean & descale this complex machine & I can’t imagine wanting to do that. This is a very expensive way to get your caffeine fix but apparently that is now our world of high end coffee consumption. I think the cup of espresso tasted as good as anything you buy in a coffee shop.

So, my wife had been asking for an espresso machine for sometime so we were delighted when this came up for review. The Ninja arrived well packaged and 80% set up. We just had to take all the tape off, read where all the little parts went and then read how to clean the system, check the hardness of the water in our home (for descaling settings) and then run the first hot water through the coffee maker. This took all of 15 to 20 minutes and then we were ready for our first cup of coffee. We had some Columbian beans, by chance, and we put them into the grinder and selected regular coffee. The system told us what to change the grinder to, we inserted the required filter and funnel and 30 seconds later, the perfect grinds. Then we moved over to brew, selected the 12 oz setting, put in our cup and hit brew. Now, coming from a Keurig machine, this took probably 3 minutes longer but felt like an eternity LOL. However, the coffee came out nice and toasty on the middle setting but a little on the bitter side for us. I will tweak the settings. Frothing up the dairy is simple and helped take some of the bite out. This is a fantastic little machine but, if you have a Keurig, it is much quicker and brews the same coffee quicker. I will keep trying as this machine is amazing. 4 stars only because it takes a bit longer in the morning to get it fired up.

It is a little overwhelming with how many settings there are for so many different types of coffees to make. I love these door space for the accessories. Definitely a space saver for the countertop. I will say that after finding the settings for my coffee preferences, the settings are saved and it is as quick as pushing a button. The built-in scale weighs the ground to fit the amount of coffee I'm going to drink. Although it is a bit messy, it is not fully enclosed as it spits out ground. Speaking of cleaning up, refilling, descaling and general maintenance of the espresso machine are fairly easy to master after a few tries. Something else that is cool that I find very rare in coffee machines is the ability to adjust the temperature of the brewing process. This allows way more variety for coffee types. I am excited to look up and learn what cold pressed coffee tastes like. The controls are simple and has a digital display which is a very nice and necessary feature. My concern is what would happen if the recommended measurement system fails? Would I still be able to grind and brew manually? Hopefully there is a option but until then, this is a fantastic addition to any coffee lovers kitchen!

We purchased this because of the recommended grind setting and the actual cold brew. It’s not just over ice, it will actually brew it cold. It does take 6 minutes but it comes out amazing. I recommend getting a knock box for the used grinds. It becomes tiresome walking to the trash can and using a spoon to empty the bowl.

Husband got me this machine for Christmas. I am super impressed. I usually go to Dunkin every single morning for an iced coffee.. with this machine I think I am done with Dunkin. It makes delicious Lattes and iced coffees. Using it is super easy and keeping it clean is also a plus. 10/10. Do not hesitate. It is pricey but adding up all spent through the years at Dunkin, I spent way more

Says exactly what it says it does! Very beginner friendly while giving you high quality drinks. I would recommend if within budget over other espresso machines in the market just because it is truly all in one.

Best coffee I ever had once you try it it’s hard to back and drink regular coffee

Wonderful and easy to use. I never made an espresso before this machine and I feel like a barista after using it.

I love the quality and functionality. However, I noticed when i received that the box looked as if it had be resealed. Sure enough, started putting peices where they go and there was dried milk on the frother, coffee grounds in the grinder, and coffee splatter all over. I contacted best buy and I offered to clean it up, but didnt want to pay full price for an open box used item. That wasn’t an option. So now I have to drive 30 miles to return, and they will send me another. I just want coffee. Other than a used item, this is perfect.

Best coffee ever well worth the money. I’d recommend to all my people

Wow! This this is incredible! It makes making coffee so much more cleaner and organized and sooooo easy! 11/10