Customer Ratings & Reviews

Really great machine and easy to use. Cleanup is easy. I would give it 5 stars, but for some reason my double shot was being incorrectly detected as a single, but it stopped. Not sure what was happening. I also notice the espresso gets jammed occasionally - it shouldn't need descaling yet. Only a month in. The drip is pointless. Luckily I have the Best Buy Plus membership - might change models. The espresso is great quality. Big upgrade from my $150 Breville Nespresso!

Very versatile in making various coffee brews. From grinding to foaming milk a “does it all” machine in a relatively compact footprint at a reasonable price point

I have no idea how this machine can make dirty bean water taste so much better than the dirty bean water out of other machines. We literally don't go to Starbucks or 7Brew anymore. I've become a coffee snob, I've learned a lot. This machine DOES have a learning curve, this is NOT your "folgers drip" machine. If you want crafted espresso at home, there's no better way, but you get out of it what you're willing to put in. Beans matter. Cream matters. This machine WILL find the "weak point" in your drink in the best possible way.

Love it. It works great very high quality and easy to use.

Simple to use and brews a great cuppa joe. Well built

This machine is just amazing. From simple coffee to fancy coffee, this does it all. Clean-up is super easy too, which was a big problem on other machines I've had. You should buy this!

This product is so easy to use and makes great quality espresso! Highly recommend for beginners to espresso making!

Had this for about 6 weeks now, and use it at least twice daily. I wouldn't say perfect, but I'd say for the price, functionality, customization and reliability, it's about 95% of what I'd want. Easy to maintain, clean, use, understand and troubleshoot, plus their customer service is amazing, Ninja doesn't disappoint. I went from very little knowledge and spending nearly $10 per day at the local coffee shop to this thing. I've read the only complaints are having to dispose of used water frequently... But at less than 30 seconds to do so, I feel that's a small issue. No regrets, thank you!

One of the best purchases I’ve ever made from Best Buy. We have a coffee bar now and my wife thinks she’s a barista, because of how good the coffee, cappuccino- iced or hot and espresso come out. Never knew how good a cup of coffee would taste, until we got this from Best Buy. Don’t send guess yourself and think that this is something you can do without, if you love coffee, you’ll love this machine,,

This just works, You grind, tamp, put in machine brew and work you steamed milk and done. With all it can do you will find it will be your favorite. Also, being a small town a coffee subscription works great for me because you know It has been roasted, recently. This will bring out all those flavors!

Outstanding coffee maker! Simple to use and produces amazing espresso drinks and drip coffee!

Love the easiness on make great coffee for myself. Use the froth to heat up milk for hot chocolate also.

Great coffee maker. Very user friendly and easy to understand. Makes fantastic coffee.

Bought this a month ago. It is really amazing. Does everything I need and the quality of the drinks are 100%. The Pro 4 in 1 version checked all my boxes for features and performance. Best of all it was in stock at my local BestBuy.

Great coffe maker. It makes delicius coffee, is fast, easy to use and easy to clean.

This machine takes all of the guess work out of making a good coffee beverage. Reading on line reviews, others have to weigh, grind, adjust settings for the type of drink, tamp, froth. It's a nightmare to think about. But this machine does it all for you. All you have to do is tell it what you want to make by a dial of a button and the rest is history. Expresso, coffee, iced coffees, flavored drinks, teas, chocolates, it does it all. I highly recommend this machine to anyone who has been afraid to purchase an expresso machine in the past.

Best coffee maker ever. Literally a life changer. Easy to use. Makes amazing drinks.

Love this coffee machine, it is so easy to use and gives you a perfect cup everytime

This machine has ruined normal coffee for me! I can no longer make a normal pot of coffee without feeling cheated. I have made cappuccinos, frappes, drip coffee, and caramel macchiatos, to name a few. I find myself frustrated at the thought that I cannot make another drink when it is 10:00 at night. Don't contemplate this decision. Buy it and be happy!

Just purchased and used this for the first time today. Coming from a Nespresso, this is still easy to use, albeit a little more work, but the espresso is much better using my choice of fresh beans. I didn't want to be a barista, so this perfect for me versus some of the other machines that require more time and skill to use. It came in a few days early for pickup at store, which was a pleasant bonus :)