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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 182 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 182 reviews
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Best Espresso Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Lux Cafe is everything that they say it is. I have never had an espresso machine performe as this does. I am so glad i made this purchase, well worth the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use and has a lot of coffee options. Had been using it for a month and it has worked very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Incredible machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja has perfected the espresso machine with this. It makes everything super easy and really does have every feature you could need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Anniversary Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an anniversary gift for my wife who will drink Starbucks or 7Brew everyday of the week, now we practically have her favorite drinks on tap at home lol. Great investment and definitely a solid machine, definite upgrade from the Ninja Luxe compared to what we seen online. We are partial to Ninja products, so go with your gut on the purchase, in our opinion its an easy buy for us.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finding this machine ideal for my needs. Makes great coffee, easy to use and clean. You don’t have to go to barista school to get your favorite cup of coffee. The integral tamp is a good feature. Refining the grind is made easy with the machine recommendations. Also the frothing options work very well. You do have to keep an eye on the drip tray as the self cleaning steam wand will fill it up after a few brews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 6 weeks now, and use it at least twice daily. I wouldn't say perfect, but I'd say for the price, functionality, customization and reliability, it's about 95% of what I'd want. Easy to maintain, clean, use, understand and troubleshoot, plus their customer service is amazing, Ninja doesn't disappoint. I went from very little knowledge and spending nearly $10 per day at the local coffee shop to this thing. I've read the only complaints are having to dispose of used water frequently... But at less than 30 seconds to do so, I feel that's a small issue. No regrets, thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Bought this for my wife for a gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome does everything you need whole family can use it easy to clean just awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Got It Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine takes all of the guess work out of making a good coffee beverage. Reading on line reviews, others have to weigh, grind, adjust settings for the type of drink, tamp, froth. It's a nightmare to think about. But this machine does it all for you. All you have to do is tell it what you want to make by a dial of a button and the rest is history. Expresso, coffee, iced coffees, flavored drinks, teas, chocolates, it does it all. I highly recommend this machine to anyone who has been afraid to purchase an expresso machine in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Love it! Makes amazing espessos and so many different ways and varieties of use!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice express. Easy to use. Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Water reservoir

    Rated 3 out of 5 stars

    Great at espresso and frothing, but has problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st manual espresso machine and really wanted to like it. It's actually very good at doing decent espresso shots of different size. It's good at milk frothing too. No complains there. It's having serious issues with drip coffee getting the grinding size right and with cold drinks outputs. It also makes a mess with powder under portafilter and access water in the tray. Frustrating..

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Boris,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Luxe Cafe Pro while grinding coffee. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally have been waiting for a machine like this that makes it so easy to use and enjoy a freshly brewed latte. The added tamper is so convenient and the customization that comes in this one machine makes it so that everyone in my home can enjoy their preferred style of coffee - hot or iced!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This one is a keeper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Luxe Cafe Pro machine. This replaced a KitchenAid K8 fully automatic machine that was very inconsistent and went through massive amounts of water every day. Let's start with the negatives and get them out of the way. 1. It should have some caster rollers on the bottom. That's the reason for 4 stars. 2. The automatic grind recommendations seems a bit wonky with espressos. Using fresh roasted beans from one of our many local roasters, the recommended setting changes from 17 to 15 with EACH USE every time. We ended up setting it to 16 and ignore it telling us to change it back and forth for the same double-shot espresso. The positives? There are lots of them! 1. This is truly an easy machine to use. We didn't want to learn to be a barista to make a latte. The most challenging thing to learn was "how hard" to press the tamping lever down. 2. It doesn't go through a large amount of water like other machines do. 3. Easy to clean components. 4. Removable drip tray for tall travel mugs. 5. Hot water only feature. Forget the microwave. Brewed hot water is so much better. 6. Easy to maintain, descale and clean. 7. Loved the included Inspiration Guide booklet of recipes with detailed instructions! 8. Plant based milk option. Sadly, we are a dairy-free household so I can't compare how well this machine works on animal-based milk. I so APPRECIATE the included card on frothing milk that suggests using BARISTA milks. We tried all the different types of plant based milks we could find in the local grocery stores. All the coconut milks purchased tasted good, but all had a chalky texture and did not froth. We also learned that the louder the machine sounds while frothing the milk, the less it is going to froth. (It was frothing over 90 db on plant based milks until we used the Barista blends and then it was so quiet the first time we thought the machine had shut off!) ..... Pacific Foods Barista Coconut Milk DOES FROTH and it TASTES GOOD!!! We also were really impressed with the frothing of Pacific Foods Hemp Milk and really enjoyed the unique flavor too. We have used this daily for over 30 days now and really enjoy it and would recommend it to anyone that can afford to splurge on a machine like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate All-in-One Coffee Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Luxe Café 700 Series is hands-down the most versatile coffee machine I’ve ever owned. It truly does it all—regular drip coffee, cold brew, cold foam, espresso, ristretto, lungo, double espresso, and lattes, all at the touch of a button. There’s even a hot water spout for tea or other beverages, making it perfect for any mood or occasion. Unlike other high-end brands like Breville or De’Longhi, Ninja delivers top-tier quality and performance at a much more accessible price point. This machine is well-built, reliable, and consistently produces excellent results. Whether you’re a casual coffee drinker or an espresso enthusiast, this is the best value and quality you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for about a month and zero regrets. From cappucino to drip coffee to iced caramel machiatos very easy to use. The drip tray needs to be emptied often but no big deal. Always use fresh whole beans from local roaster stay away from the store shelf beans.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker replaces my Breville which broke down twice in a year. This one so far is great from the cold brew to the quad shots. It foams milk far better than the Breville ever did!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The perfect under $800 Espresso Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a month ago. It is really amazing. Does everything I need and the quality of the drinks are 100%. The Pro 4 in 1 version checked all my boxes for features and performance. Best of all it was in stock at my local BestBuy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Obsessed! Better than local cafe

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first job ever was a barista, and I feel as though I am a bit particular when it comes to how my espresso tastes. After meticulous research, I landed on the Ninja Luxe Cafe Pro for its ease of use with built in features, quality of brew, and fair price point. This has become an absolute game changer for my mornings. The key is high quality beans, and the machine will do the rest in making those $7 lattes you know and love right at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better then our old breville

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Breville touch die on us, and didn’t want to try that brand again, we opted for this unit and it’s been great! Seems easier to use, hopefully it lasts longer than the Breville that died just over a year old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starbucks and Dunkin who? This machine leaves them in the dust. Grab some fun creamers and make your own ‘Cookie Dough Latte’...your world will be changed forever.

    I would recommend this to a friend
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