The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Rated 1 out of 5 stars
BROKEN HANDLE
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
ONE OF THE HANDLES was completely broken off on both sides. I don't know if this was in shipping, or before. With the refurbished product at the much lower price, it didn't work out! THE GRILL WAS HUGE, it looks like a small table top size in the photos-but was ACTUALLY very big and heavy, but the handles were unfortunately plastic and were'nt strong plastic-obviously broken somewhere down the line.
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello Jennifer,
Thanks for sharing your review.
We're sorry to know that your Ninja Woodfire arrived with a broken handle. We understand how disappointing this can be, especially as this is a new product. Please get in touch with the customer service team of BestBuy at 1-888-237-8289 so they can help you get this sorted.
Kind Regards, Ninja Kitchen
Rated 5 out of 5 stars
The ninja is a Ninja.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ninja woodfire grill is simply perfect for the job at hand. I can now smoke brisket with ease or even grill. My steaks and even better use it as a skillet. This thing does everything i'm telling you. What a great deal too. I said it to medium for a steak, and it heated up just right. The steak was smoking immediately after i lowered it into the ninja grill. Beautiful.
I would recommend this to a friend
Rated 1 out of 5 stars
Returned it
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Handles were loose and would not tighten. Did not try it sent it back
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
Posted .
Hello,
We appreciate you taking the time to share your feedback with us! We're truly sorry to hear about the condition in which you received your Ninja Woodfire, which led to your return. Rest assured, we will pass your feedback along to the appropriate teams at Ninja to help prevent this from happening again. We hope you'll consider trying our products again in the future!
Kind regards, Ninja Kitchen
Rated 5 out of 5 stars
Epic!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this smoker on a whelm. Since then, I used it on average three times per week gives the food a spectacular taste in the cleanup is easy.
