Customer Ratings & Reviews

Disappointing. Best Buy has an ugly restocking fee yet offers no way to actually test drive e-Bikes. This bike's #1 problem is that it has only 1 gear and that gear is completely inappropriate for anyone who actually wants to ride it at any speed above SLOW. If I were able to test drive it, I would have learned that before buying it. I buy e-bikes because I want to go, far, fast, without worry of demotivating hills, or getting embarrassingly lapped by olympic medalists on their 24-speeds and spandex jumpsuits, but I also want something resembling EXERCISE and this bike offers NONE of that. This bike get's an extra STAR because it goes fast. And a STAR for having built-in headlights and taillights. I'm not convinced about it's advertised range of 90 miles... maybe if you weigh 90 lbs and leave it at assist level 1... but remember that at assist level 0 all bikes have infinite range. All I can tell you at this point is that I used 33% battery without going very far at all... 7.6 miles, fast. The top speed of 28mph is difficult to achieve if you weight more than 90lbs because it has only a 500W motor. I managed to get it up to 25mph given a long flat stretch, but anything more than that I had to be going downhill.. and an unpowered bike can go 28mph downhill. Try before you buy. Difficult to unpack and repack if you don't like it... and then they're going to charge you hundreds of dollars just to discover that this is a piece of garbage!

very good performance on the road i like this bike

Awesome e-bike for the cost. It’s a selectable class bike that is a must have for riding most public trails. Only drawback is that it’s a single speed. Class three is all electric. You can’t peddle fast enough to keep up. Range so far is between 50-60 miles for a 185 lbs rider on the open road with no restrictions using all three levels of power.

Better than expected, battery life, after 1 and half still have 80 percent. Good quality bike. small scratches on screen. lack of suspension is big deal. I install a 230 dollars suspension below the seat. Redshift, make huge difference.

This bike is a lot of fun. Feels a bit heavy, but given the size of the batteries, it makes sense. Ride quality is...on the firm side. They really should have included a front suspension. It's pretty jarring to hit a bump after bump going 24 mph. Also, the brakes, while adequate, feel like they are really being worked hard to stop the bike. The absence of a traditional chain is welcome since that means no grease! Overall, we like it enough to now own 2 of them, so I can recommend it to almost anyone.

This eBike is well built and even better yet extremely well designed. The belt drive is quiet, efficient, clean and low maintenance. Much like my experience on motorcycle applications. Dual batteries which can be swapped out for spares extends range if desired. Voltage, motor size (watts) and battery amp hour ratings along with flat screen instrumentation are up there with the what the competition offers as top of the line at a lot less up front price.

This is an awesome bike! Well built and and tons of range. It was easy to put together (90% pre assembled). I’m 6’4” and fit comfortably. It is very heavy and hard to pedal without assistance from the motor. The pedal assist acts like a 3 speed transmission: 15MPH, 2 20MPH, 3 28MPH. I managed up to 24MPH with my 231 pounds weight. Throttle speed up to 20MPH. Set felt hard after riding 30 minutes, so I replaced it with a X Wing wide seat and suspension seat post. I also added Rea view mirrors, now it looks like and feels like a moped. A very fun bike to ride.

I wish there was a way to see its charging. The peddle assist feels a fake an not natural for extended periods of time

I got this bike to get me to and from work. My work is 11 and 1/2 mi from my house on the spike has enough battery power to give me to work and back without having to charge in between. It maintains 28 miles per hour on flat roads and usually around 30 to 33 mph downhill. Love it! Great purchase. Awesome product! I actually got home quicker on my bike than I ever having a car

Bike was easy to assemble, it’s quite fast and I can ride 80-90 miles on a charge. A bit heavy due to the dual batteries, but feels solid. Small display is intuitive,

Perfect for the budget when it comes to eBikes without the hustle of charging all the time. It is always recommended not to overcharge for us long as it stays 80 % no need to charge the next day you use the bike, and the maximum speed can go over than what it says depending on road conditions. Although one thing that you can't get on this ebike they have no speed gears to dial in when doing manual pedaling. Well, it is almost perfect but reasonable enough for the price. Quality of the bike is top notch.

Bought this eBike as a commute bike. Without shocks and better brakes it won't stand up well to rugged terrain but with great lights and great milage it is perfect for paved streets and trips back and forth to the store.

Excellent ride. Dependable and stylish. Handles great. Super fun!!

I am writing this review after 2 weeks of usage. Pro’s 1. Attractive design of the bike 2. Better tires 3. Removable Batteries and both can be charged at once with the charger provided in the box. Con’s 1. As mentioned in the specs, the bike range is not 90 miles. On a full charge, bike range goes upto a maximum of 43.5 miles 2. Brakes are not that great and only managable 3. No suspension( for a bike that goes a speed of 20mph it is recommended to have suspension). 4. Position of side stand is irritating because it hard to take the side stand off because of pedal.

I drive it only for 20+ days and it works really well. (already 300 miles) I have put 4 stars because minus of this bike - it is really heavy weight, but it works good.

So this is a really cool bike I must admit the dual battery makes it the best all around for traveling and sight seeing but the problem is and I will never make this mistake again. I paid bestbuy to assemble the bike for me so I didn’t have to screw anything up and we’ll long story short the guy that did it messed up my bike I found 2 important screws that were not secured properly and one of the 2 was stripped because the guy putting it together was careless and did it wrong. I basically had to take the whole back end apart to fix this bike and the stripped screw hole concerns me…. But the thing I noticed when riding it, is I do not go “28mph” it definitely goes 20 but it doesn’t do 28.9 or whatever it claims it does unless the issue is the guy that put it together screwed something up that I don’t understand? Also the breaks had to be redone and adjusted as they literally did not stop me when I went for a test ride. Was very disappointed in bestbuy on this purchase and not even sure what my options are at this point

I took a bit of time to write a review for this bike. I only rode it for 6 months before it did the infamous clicking then hall error, essentially disabling my bike. Took it to my local e-bike repair shop, and he mentioned that it is likely that either there is something wrong with the hub itself or the hall sensor in the hub burned out. I know this is Niu's first foray into e-bikes, but they really need to level up their e-bike design and test, their currents and thermals, and update their parts, or better yet, make them servicable, by sourcing more open-market parts.

I love it! Im weak and this is theperfect way to still be able to bike casually and to get around for shopping and work! I recieve nothing but awe from other e-bikers with this excellent double battery power!

This Ebike was everything my brother was looking for to get him from A to B battery life is excellent it doesnt take long to recharge and the ride is smooth as can be seating is comfortable and he loves the digital monitor is has on the front its very handy

Is a great bike works like a charm but make sure to lock fender in place