Customer Ratings & Reviews

I purchased two of these scooters from Best Buy a couple weeks ago for my 12-year-old boys. They are really enjoying them, plus the wife and I like to ride them around the neighborhood too. The only issue I had was, they would only perform an eco-mode when we first got them. They instruction manual didn’t say anything about a break in period, but after about a mile or two of use your able to use regular mode.

NIU KQi2 Pro electric scooter is a decent option for urban commuting, offering good battery life, lightweight design, and some useful features. However, it could benefit from improvements in the suspension system, top speed, and perhaps more competitive pricing. If you prioritize a stylish and eco-friendly city ride, this scooter might be worth considering, but it’s essential to weigh its strengths and weaknesses based on your specific needs.

I gave it to my 12 yr old son as a birthday gift. It’s amazing, quality is great, battery lasts long. Highly recommended!

I was researching for weeks trying to see what electric scooter was a good value for the money. This was definitely it. My daughter had been riding it for over a month now. Awesome scooter. Top speed is 18 mph and distance she got an avg of 20 miles per charge. Definitely recommend getting this if your in the market. With discount was only $398.00. Great bargain.

This scooter is great. Bought for my 14 year old daughter and she absolutely lobes it. Its pretty fast amd has a decent range of 25 miles. Highly recommend and it’s fairly affordable.

I bought this scooter for my daughter site unseen for Christmas and she uses it every day with her friends after school and on the weekends. This has been a great purchase and a fun way for my daughter to be able to socialize with her friends.

I bought an electric scooter from best buy for my son this past Christmas, and the experience was excellent from start to finish. The customer service was top-notch, and I was given an amazing deal. They even helped me choose the best scooter for his needs. Some friend of my kids bought elsewhere and had to return those when the saw the quality and good deal on the one I got from Best buy. The post-purchase service was just as impressive—everything was delivered on time. I highly recommend this store for anyone looking for great products, excellent deals, and outstanding customer service!

This is a fun scooter, that is both durable and incredibly fast. Battery life is better than expected, and the fold up option makes it easy to take it anywhere for fun on the go.

Great scooter. Well built, fast, plenty of battery life

Overall, the NIU KQi2 Pro is a very good commuter scooter for its price range. It’s stylish, well-built, and smart-featured. But it’s not perfect, there are real-world limitations (range, weight, reliability) that you should weigh against your priorities.

We grabbed this to take on trips or camping. Great for touring small towns, or rail trails or just to grab food at the market. Great power for hills at a reasonable cost. We used to wandes islands off Maine shore and could cover theisland several tiems over. Hits 18 mph, goes gor 20+ miles. Really funand eastly to use

I like it! Good speed not to heavy. Ride easy and smooth

This was my first electric scooter that I used for commuting to work. The advertised range seriously surprised me. They advertise 25 miles, but that is on "Eco Mode" and that speed is at 10mph. The range of going max speed 17.4mph results in a range of 10 miles. However, I feel that most other companies also do this form of deceptive marketing so it is not unique to Niu. The scooter got me to work and back, and that's enough for me. The battery started to degrade after about 6 months or 300 miles, but I was able to charge at my workplace, so it did not affect my daily routine. I commuted 8 miles total (4 each way) and I needed to charge a little bit at least at both my home and work for me to commute. For the price, it's good. I purchased the geek squad warranty and would recommend that. I ended up getting a flat tire and brought it in for repair, and Best Buy gave me store credit for the purchase price of this scooter. I decided to upgrade my scooter with more milage and slightly higher top speed

I'd bought a different brand scooter before this, had to return within a week!! Glad I settled for this.Tje ride is smooth battery gives Abt 18-24 miles depending on speed and terrain..comfortable, sturdy and looks great. It was definitely a good purchase..The kid in me is really really happy

It’s a comfortable scooter to use. I feel the speed is perfect. The brakes are smooth, and it stops quickly if needed. It looks nice. And the battery lasts a no g time. I would definitely purchase another if needed. Best Buy has the best prices. And the most reputable to purchase from.

Great scooter, battery lasts around 25miles... Have no complaints except it's a little bit heavy if you have to carry it in hands.

Awesome scooter! I’m a university student and this thing has been a life saver. Quick, battery is amazing, reliable and works surprisingly well in all types of weather including heavy rain.

Daughter loves her new scooter. Charges fast and has a long battery range. Scooter is fast and has several speed options to control safety.

fast and durable. great range. my 10 year old loves it. top tier scooter

This thing is relatively fast, the tires come inflated, the UI is excellent, the warranty is reputable. Excellence abd simple elegance at its core