Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 640 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the 2780 Flip Phone (Unlocked)'s ease of use, overall performance, button size, battery life, and camera quality. Many find it simple to use, with great performance and outstanding battery life. However, some customers have expressed concerns regarding connectivity issues in rural areas and a clunky operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 640 reviews
  • Rated 3 out of 5 stars

    Good interface but Cheap feeling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone, the buttons are a little large and overall the phone itself feels pretty light and cheap ish to me but its a useful phone that works well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after owning it for 5 months. One day it just wouldn't turn on and there was no repair for it. Luckily I have coverage through Best Buy so they replaced it for nothing. It frequently shut off on me and was never a reliable phone. I then had to take the time to transfer all of my contacts into the new one as flip phones don’t transfer like an iPhone does. I also lost all of my texts. I only took the same phone in replacement because it was the only way Best Buy would cover the cost. Otherwise I would not have purchased this phone again. Do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Senior Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone and easy for Grandparents to use. Big number buttons a huge plus as well. Happy with product.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for leaving a review! We're happy to hear the phone is a good fit for you. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    A Good Basic Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone if you're trying to disconnect from a smartphone. Loud alarm and ringer, works good for what it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is not bad and the price is reasonable good

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for leaving a review! We're happy to hear the phone is a good fit for you. NokiaMobileprofile1

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Mrs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was fine but the party who it was for died. Tried to return item as per instructions from your headquarters and the store refused. It was not the best of times, and the store was without compassion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nokia: still the best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone. Father of phones still rocking. Non smartphones always rocks. All Sims pick up network pretty quick. Really my peace maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone to get off the grid

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone to get away from the internet. And definitely works with the updated AT&T service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little flip phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for talk and text. We bought this phone for my 14 year old as a first phone and it gets the job done well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used TLC flip for the past 3 years. Switched to this one because I dropped TLC far too many times and the top got loose. I lasted 1 week with the Nokia.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Miserably buggy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a temporary device while getting replacement parts for my smartphone, but I also wanted to evaluate moving to a dumphone permanently. Unfortunately, this device is so miserably buggy that I feel the dumb phone experience didn't get a fair shake. Primary issues were: 1. Not charging on most USB-C chargers I tried 2. Unable to import contacts from Google (only the first contact would import) 3. Unable to receive MMS/Group messages on Google Fi 4. SMS had garbage at the end of every message on Google Fi 5. Inexplicable SMS list order Not really a bug, but battery life was surprisingly poor. Phone calls did work well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    President and CEO

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the customer service was outstanding. Very knowledgeable and he was able to explain the product. Always satisfied when buying at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nokia phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mother, she lives out of the country where the signal is bad. but with this phone she get a good signal to make phone calls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big hassle!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to have a Verizon flip phone and it was much easier to use. This Nokia has much different symbals and I still haven't learned to program it without looking up each thing on the website.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Best Buy !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great . Lucky enough to have the salesperson (Ben) as I had a few months ago when I bought my new washer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone but ugly color.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic phone but ugly color. It would have been better if they made it in black or gray besides red, which is what I ended up getting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen Nearly Ruins The Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy for KaiOS, and the standard features of USB-C for charging, 3.5mm jack for headphones and FM radio support, SD card for storage expansion, along with a simple app store make for a decent experience, but all of that is hampered by the terrible, terrible screen. The off-axis viewing angles for this mean you will be leaning the device back far further than your wrist would naturally be and that's frustrating and fatiguing.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, the Nokia 2780 is equipped with basic features to maintain affordability. The features perform at the level expected of an affordably priced device. However, we thank you for the feedback. Customer feedback always helps us innovate and serve better. Kindly check out our new phones at https://www.nokia.com/phones/en_us/feature-phones which can meet your requirements. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Flip phone disappointment

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger plug s kept breaking off in the phone. I had to go to Megasaver to get them to remove the parts. Best Buy said to get a new phone. The phone worked after the Megasaver counter competently removed the broken off parts. I needed features for work this phone did not have. I purchased a Motorola that I now use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone but texting is a pain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a decent device when it comes to go phones. However, trying to text on it is a real challenge for even the most tech savvy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone!!!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. People say they hear me better. Better operating instructions would really help.

    I would recommend this to a friend
Sponsored