Customer Ratings & Reviews

vert hepful staff .when ileft the stora my phone was workind and i was back in contact with my world

I needed a slick and affordable phone. Best By got it. Thanks.

good price for nice phone. nokia child hood phone of mine

I bought this one for my dad. I hope this is good for him.

Purchased this phone and it’s stop working after 3 months. Best Buy refused to do anything to help.

This phone is supposed to be fully unlocked yet i sent it to my sister in Ghana, Africa and its not working. I am not sure how i can get it back to best buy by the return date of June 24th 2023. Very disappointed.

Doesn’t Work! Call drops every time I’m on the phone.

Did not work out. I bought unlocked phone for international use. When I try to use it in different country it says no service

I purchased this phone for my uncle.It doesn't work overseas.

I used overseas but it doesn’t work look like country locked

Didn't last month a lot issues not good phone I guess that's why its cheap

Phone was not unlocked for international service so I had to return it

I would not recommend this phone to my worst enemy. I have never had a worse experience with a smartphone in my life. Let's see #1) The phone regularly drops calls for no reason making it impossible to conduct a business call with any confidence it won't just drop the call at any moment. Very professional. #2) Every app on the phone either runs slow, lags or freezes up making it hard to use the internet or text without have them lag causing confusion while typing or streaming a you tube video. #3) The lack of memory of shockingly low even after dropping numerous unused apps making saving more than a picture or two impossible. But by far the biggest flaw was Best Buy's shakedown when I went to return the phone that was blemish free on the outside but full of bugs on the inside and thus unusable 15 days after I bought it for a refund or credit. Instead, I was told that I could return it after 14 days. However, if I paid $50 to become a Best Buy Club Member or something then I can return phones for up to 60-days. So basically unless I willing to pony-up $50 then I was stuck with a defective phone that I had owned for 15-days. In my world that is nothing more than a shakedown and why I think they should be ashamed of their actions. If you are going to sell the consumer products that suck then the least you can do is refund the victim (customer) not extort them like mobsters. My days of ever shopping through Best Buy are done and I will make it a point to pass this story along as often as I can because what a joke.

I am a big fan of Nokia phones so giving this review of 2 stars is very hard to do. The phone is very good size and fore the most part it's a great phone, but the device response to touch and fluidity of use is at times really hard to get a response unless I hit the screen many times. It seems I am charging the phone everyday.

Bought this phone brand new a few months back. Took it to AT&T, to install a new sim card. Upon installing the sim card. The representative tells me the phone will not read the sim card. He tries a different sim card. The same problem. I went back to best buy, with my receipt and the same day of purchase. The lady at best buy, says there is a $ 45.00 restocking fee to return it. She knows that I just bought it earlier that day. I said thats crap and you know it. She says there is nothing I can do more. I said the phone doesn't work with a sim installed. She says I will return it but I have to charge you a $ 45.00 restocking fee. I said why, your not going to sell that phone. It doesn't work. So how can you charge me a fee when you can't sell it to anyone? I lost my $ 135.00 and I now have an expensive paperweight. I will never return to best buy to buy anything. They lost my business entirely

I wasn't ready to change phones because I liked my old phone until I purchased my new Nokia c300 I luv it

not sure why old phone quit, new one works ok. hope it lasts longer than last one

32 GB and the system takes 16GB as of right now. The 3GB RAM is pointless because at most your left with 450mb of it on the regular. After trying three different MicroSD cards and none of them can be used as internal, this is a pretty paperweight that makes calls and sends texts. Also, the options to rate being only Display, Camera, and battery is pointless. If your processor, RAM, and storage space lack, then your display, camera, and battery will suck.

I wouldn't buy this to do anything more than make calls and text. It struggles to do very basic tasks

Good phone great company guess? Best buy!!! I want my 400$