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Customer Ratings & Reviews

Model:
CASE-I7PLUS-FOLIO-GRAY
SKU:
5578887
Your price for this item is $39.99
Clearance
The regular price is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 805 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 23 reviews
  • Rated 1 out of 5 stars

    This case WILL fail and drop your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case 9 months ago. I baby my phone so it has never been dropped or subjected to any harsh conditions. On day, pulling this case out of my coat pocket, my phone came flying out and tumbled to the ground resulting in damage to the outside. How did this happen? Because the thin, poor-quality plastic Nomad used had failed and a corner of the case had broken off, allowing the phone to slip free. Upon closer inspection I saw that ALL FOUR CORNERS had cracked and failed. So, I paid $50 to use a case for 9 months which eventually dropped my phone onto the ground. I also noticed that the leather they use is actually an extremely thin leather veneer covering a clear plastic backing. Hmmm... You expect a case to last AT LEAST the 2 years between carrier upgrades, right? Not this one. Even worse, it will fail in a way that endangers your phone, allowing it to fly free at a moments notice. It's too bad, the idea is excellent but the execution is let down by extremely poor quality materials.

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Hi Tesseract2112,
      I'm really sorry to hear about your Folio Case and how it failed you! That sounds extremely frustrating, especially since Nomad cases are designed with a rugged lifestyle in mind. It sounds like the plastic part of your case that holds the phone was not treated correctly in manufacturing, causing your case to become overly brittle and easily cracked.
      I would like to help resolve this issue and send you a brand new (non-defective) replacement case under warranty. We offer a 2 year warranty on all of our cases. If you are interested in receiving a replacement, please send an email over to support@hellonomad.com and someone on our support team will take care of you. Again, I'm sorry that this happened and I hope that we can help make it right! nomadgoods

  • Rated 1 out of 5 stars

    Interior Letdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, be high-quality leather on the exterior of this case is let down by cheap interior materials, and a case holder that begins to crack in less than a month of regular use.

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Hi, Sorry to hear that happened to you! Please email support@hellonomad.com so we can send you a new one! nomadgoods

  • Cons mentioned:
    Screen damage

    Rated 1 out of 5 stars

    broke 2 screens with this case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black leather is nice and good quality but the plastic casing breaks easily if dropped from 3 feet. use a rubber band so that stays protected.... I've paid for 2 new screens at the apple store and do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not protect phone like Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an Otterbox case for all of my phones. When I purchased a new IPhone 8 I decided to try the Nomad wallet style cover. My mistake. The first time I dropped my phone the screen cracked. I dropped phones many times in the past in Otterbox covers and never had a problem. The case also came scratched up on the outside as if it were a display.

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Hi there, thanks for taking the time to provide your feedback on the Leather Folio Case. I'm sorry to hear about the unfortuante experience that you had with this case and the condition of the case that you received from Best Buy! We love this particular case for its convenience as both a case and wallet. We have designed a new, updated version of this case called the Rugged Folio that integrates a more protective bumper that fully surrounds the edges of your phone. Just wanted to throw that out there in case you were ever interested in trying a more protective folio-style case. If you have any additional questions, please feel free to reach out to our support team at support@hellonomad.com. We hope you'll give us another chance to prove our dedication to protecting your devices! Thank you -Chloe nomadgoods

  • Pros mentioned:
    Leather

    Rated 1 out of 5 stars

    Low Quality; High price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most, I was enticed by Nomad's advertising photographs and thought this looked really cool, especially once broken in. Unfortunately, I won't make it to really worn. The leather is great, but the plastic housing for the phone is too rigid. I've had the case about a month and the plastic has cracked in both top corners. The top and bottom folding portions have also freyed.

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Sorry to hear that! Please contact support@hellonomad.com with your proof of purchase and they can help you out with this issue. nomadgoods

  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Worse case ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worse case I've ever owned way over priced for the sub par construction. This is not an item that I can say I got what I paid for and upon contacting the manufacturer of the case I found that their company sucks in customer service and backing my their products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Nomad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The edges trim all came off and the plastic housing case cracked. For $50, I don't recommend this item.

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Sorry to hear that! Please reach out to support@hellonomad.com with your proof of purchase and they can help you with a warranty claim. nomadgoods

  • Rated 1 out of 5 stars

    It doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very unusual visit to BB. I couldn't find anyone to assist me until I had looked at the products. Towards the end, someone came to assist and suggested I purchase the wifi stick I bought. However, when I attempted to install it onto my computer, it says it cannot find the item. I have not returned it because I am waiting for someone to help me - it could be operator error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Close Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't close right. Phone would make calls while closed...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cost me over $50 and it looked nice, but the first time I used it- the material soaked up all scratches and it started looking terrible by the 3rd day of using it. Too expensive for its low quality- it looked so bad that I had to stop using it. Waste of money unfortunately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beautiful build, horrible protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 14 days in and with the case on, the phone fell from ~2-3ft off the nightstand and the screen sustained a significant crack. I suppose as a wallet it works well, but it has to protect the phone first and foremost which it failed to do even from a small height.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't fit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't consider my excessive use of the camera and how the flap would interfere. It didn't protect my phone, and I ended up with a broken screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband used this and only had it for 4-5 weeks and the part that holds the I-phone broke. I would not recommend this case.

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Hi, Sorry to hear that happened. Did you email support@hellonomad.com about a replacement? We are happy to help you. nomadgoods

  • Rated 1 out of 5 stars

    Stretches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, product stretches out after short use. Does not protect phone if you accidentally drop it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratches too easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it may protect the phone, it gets scuffed and scratched too easily - I ended up taking it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No opinion, it came damaged. Desperate need for a case so I couldn’t send it back.

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Hi there,
      I'm so sorry to hear that you received a damaged case! I would like to help you with this issue if I can. If you're willing, please send me an email at support@hellonomad.com.
      Thank you,
      Chloe nomadgoods

  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it totally f***** impossible to use the actual phone. Also impairs antenna.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't Last long enough because the cell phone holder breaks down

    No, I would not recommend this to a friend
    • Brand response from The Nomad Team
      Posted .

      Sorry to hear that! Please reach out to support@hellonomad.com with your Best Buy receipt and we can help you out! nomadgoods

  • Rated 1 out of 5 stars

    It a good case or wallet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain to use as a phone case and not big enough for a wallet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst case that I have ever purchased.

    No, I would not recommend this to a friend