Customer Ratings & Reviews
- Model:
- NTL19124
- SKU:
- 6545967
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the NordicTrack Commercial 2450 Treadmill's large and clear screen, the variety of workouts it offers, and the iFit feature. They appreciate the low noise and heavy-duty construction of the treadmill.
This summary was generated by AI based on customer reviews.
Stay away from NordicTrack. Far away.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This treadmill was an absolute nightmare. My first broke down in a few months, and now the second one is broken, too. Very cheaply made. NordicTrack is also one of the worst customer service experiences I've ever had, if not the worst. Oh, and expect a lot of pressure to sign up for "iFit", NordicTrack's subscription service. The functionality of the screen is extremely limited without the iFit, close to worthless. If I can warn you away from NordicTrack, I've done you a favor. I will never be buying from them again, and I suggest you do the same. Lots of other companies to choose from.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .ArvidN
Thank you for your feedback. We are very sorry for the experience you have had with this model. We stand behind our products and the quality provided to our customers. We would like to readdress this for you and learn more about your situation. Please contact us by calling (833) 680-4348 or email us at [email protected] so we can speak with you.
Thanks! – NordicTrack – Powered by iFIT
Beware of bestbuys poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to be delivered today. Took the day off work and waited all day for my delivery time. Finally when they arrived the techs said they could only deliver it and not set it up for me even though i paid 300 for set up. They had said this was an issue at an earlier delivery as well, and that they were not qualified to set it up and didnt have the correct tools. Why send techs that dont know how to set up the products when set up was purchased? And why not call me sooner to reschedule if they knew they wouldnt be able to set it up? Techs were also very rude, i ended up just refusing the entire order.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Christianw
We are very sorry that your unit was not assembled as you had anticipated. We recommend reaching out to Best Buy directly regarding this experience as they manage their own deliveries of our products.
We are always here to help if you have questions regarding our products, you can contact us by visiting my.iFIT.com at any time.
Thanks! – NordicTrack – Powered by iFIT
Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would like to review the product but expected arrival date is months from my order date due to cancellations of scheduled delivery.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Steele
We are sorry that you haven’t received your treadmill yet. We recommend contacting Best Buy’s customer service team directly regarding your order as they manage and ship their own inventory of our products.
If you have questions regarding your treadmill once you receive it, we’ll be happy to help at (833) 680-4348 or by email at [email protected].
Thanks! – NordicTrack – Powered by iFIT
