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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 180 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers often highlight the VPN Software's overall performance and ease of use. Many users appreciate the speed and protection it offers, as well as the server selection. Furthermore, customers find the installation process simple and value the device compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 180 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Secure...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A VPN is important to have now to keep your internet private as it should be. The speeds are very good and there is multiple choices you can use. Great VPN!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speed Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing, I did do research online on the top VPN's were and Nord was one of them. I saw it was on sale here so I chose to get it. Now no matter what VPN service you go with, you are going to lose speed. My internet speed is currently 100 Mbps without the VPN. No matter what I tried in the settings, the top speeds I was getting were around 40-50 Mbps. I contacted Nord help via e mail, and it took about a day to get a reply. They would send me wrong info too [I have win 7 and they were sending me steps for win 10] After about 9-10 reply's on different steps to change settings, I gave up. Although they do have excellent features, I should not have to do so many steps to try to get the speeds up. It should just work. [And none of them worked for me]. Maybe it just depends on your location for the speeds to be decent with Nord like a bigger city. If speed is important to you, then I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vpn. One recommendation is to make it work better with Netflix. For some reason Netflix is able to detect nord vpn and not let me sign in. Otherwise good product and easy to use app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this when I'm on an unsecured network. Seems to be working properly. From what I can tell, it hasn't messed with my speed at least as far as i can tell. Was a great discounted price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NordVPN is a SCAM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Rip-Off from the Norton company. I have tried several times to actually get the $40 VPN to load, but only get taken to new windows wanting me to pay more and more. This is a SCAM! I'll be looking to Best Buy to refund my money. Wow!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VPN

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a very useful tool, awesome product. I will continuing buying tis product in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nord vpn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good services from nord. Love how simple and easy it is to use with there app and on the web.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. You can’t afford to not have this level of protection for your network and when you’re out in about on the laptop or phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I wish I had it before and I like the fact that I can use it for more than one product. One of the better choices I made.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    What I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to torrent. This seems to keep me more private. Websites seem to identify me as being from the locations I set in NordVPN. No problems so far and a good deal when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use Interface and Fast VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the downloadable one-year subscription for Nord VPN directly from Best Buy. The download and install were flawless and Nord's interface is simple and intuitive. I have not experienced a notable decrease in speed while using the internet. The subscription covers connecting up to six devices, so I have it on my desktop, tablet and phone. No one should use the internet without a VPN and although the are so many VPN's to choose from, I can't imagine one that works better, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use this while you're traveling

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and very friendly. Used the VPN while traveling in Europe and Scandinavia. Ease of mind when you're doing something that involves money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel frequently and at times to countries that will not allow me to make purchases or do business in the states, this VPN solved that problem for me. You can easily choose which servers you want to use. In my case I chose a server inside the USA and had no trouble on my last trip.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome VPN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great VPN. Runs really fast everywhere you choose. Great price when you catch it in a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Server selection

    Rated 5 out of 5 stars

    its a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase this vpn to protect myself while using wifi locations, so far i like it cause it has many servers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. But need to be aware that when purchasing by direct download, the product can’t be return or refunded.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using HMA VPN, and this product works faster, and the connection seems quicker. A happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Protection for up to 6 devices. Very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program! Out of all the other similar companies ive used this is 10 out of 10!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nord VPN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so amazing product, I can watch Netflix from all around the world.

    I would recommend this to a friend
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