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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3425 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about Norton 360's protection, ease of use, price, VPN, and peace of mind. They appreciate how it keeps their devices safe from viruses and malware, and they find it user-friendly and affordable. The VPN is also a popular feature, as it allows users to browse the internet securely. Additionally, customers feel a sense of peace of mind knowing that their devices are protected. However, there are some concerns about performance, bloatware, free trial, expensive pricing, and auto-renewal. Some users have reported that Norton 360 slows down their computers, and others find it to be unnecessary bloatware. The free trial is also a point of contention, as some customers feel it is misleading since it automatically renews into a paid subscription. Additionally, some users find the software to be expensive, and they dislike the auto-renewal feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,425 reviews
  • Pros mentioned:
    Protection, Vpn performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 (3 Device) with LifeLock provides excellent all-around protection for your devices and personal information. It includes antivirus, a secure VPN, and LifeLock identity theft protection, offering peace of mind for up to three devices. The 6-month subscription covers Android, iOS, macOS, and Windows, making it a great option for families or individuals with multiple devices. The addition of LifeLock helps monitor and protect your identity, while the VPN ensures secure online browsing. Overall, this package delivers solid, reliable security for both digital threats and personal data.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    i love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton 360 Deluxe 3-Device with LifeLock Identity Advisor has been an absolute game-changer when it comes to protecting my devices and personal information. This comprehensive security solution has exceeded my expectations and provided me with peace of mind in an increasingly digital world. First and foremost, the antivirus and malware protection offered by Norton 360 Deluxe is exceptional. It keeps my devices safe from various online threats, including viruses, ransomware, and malicious websites. The real-time protection and regular updates ensure that my devices are always safeguarded against the latest security risks. The added layer of identity protection provided by LifeLock Identity Advisor is invaluable. It helps me monitor my personal information and alerts me if any suspicious activity is detected. This feature gives me confidence in the security of my identity and helps me stay proactive in protecting myself against identity theft. The multi-device compatibility of Norton 360 Deluxe is a standout feature. With a single subscription, I can protect up to three devices, including Android, Apple iOS, Mac OS, and Windows devices. This versatility allows me to secure my smartphones, tablets, and computers, ensuring comprehensive protection across all my devices. The user-friendly interface and ease of use make Norton 360 Deluxe a breeze to navigate and manage. The dashboard provides clear visibility into the security status of my devices, allowing me to easily monitor and control the security settings. The installation process is straightforward, and the automatic renewal feature ensures that I am continuously protected without any hassle. The customer support provided by Norton has been exceptional. Whenever I've had questions or needed assistance, their knowledgeable and friendly team has been prompt in addressing my concerns. It's reassuring to know that help is just a call or chat away. In conclusion, the Norton 360 Deluxe 3-Device with LifeLock Identity Advisor is an indispensable security solution for anyone looking to protect their devices and personal information. With its powerful antivirus and malware protection, identity theft monitoring, multi-device compatibility, and user-friendly interface, it offers comprehensive and reliable security. If you value the safety of your digital life, I highly recommend investing in Norton 360 Deluxe for peace of mind and online security.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn performance

    Rated 4 out of 5 stars

    Comprehensive Protection for Peace of Mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe with LifeLock Identity Advisor is a security powerhouse, offering robust protection for up to three devices. It caters to Android, Apple iOS, macOS, and Windows, providing versatile security solutions across platforms. This package goes beyond basic antivirus software, providing a comprehensive suite of tools. From a solid firewall to VPN for online privacy and protection against identity theft, Norton 360 Deluxe's features are designed to keep your devices and personal information secure. The inclusion of LifeLock Identity Advisor is the cherry on top. With it, you get 24/7 access to an Identity Restoration Specialist should you become a victim of identity theft. Auto-renewal ensures uninterrupted protection, which is a big plus, but make sure you're okay with this arrangement as it's a 6-month subscription. In summary, Norton 360 Deluxe with LifeLock Identity Advisor is an excellent investment for those looking for thorough digital protection. Its wide range of features and cross-platform compatibility make it a must-have for anyone concerned about their online security.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Vpn performance

    Rated 5 out of 5 stars

    Reliable Security with Great Extras

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Norton 360 with LifeLock for a few months now, and it’s been great. It keeps all my devices protected without slowing them down, and the VPN is super handy when I’m on public Wi-Fi. The identity advisor gives me peace of mind knowing my personal info is being monitored. The 6-month subscription is a nice trial period to see how well it works. Overall, it’s a reliable, easy-to-use security package!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product four stars because it delivers on its promise of comprehensive security for multiple devices with the added benefit of identity protection. The only reason it doesn't get five stars is due to the premium pricing upon renewal and the auto-renewal feature which might catch some users off-guard. For those looking for a reliable, all-in-one security solution, Norton 360 with LifeLock Identity Advisor is a strong contender. It's particularly beneficial for someone who values their online privacy and security but doesn't want to juggle multiple services. Recommended for users seeking an integrated security approach.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. We regularly review the pricing of our cybersecurity subscriptions in order to offer our customers award-winning protection. We price our products and services to match the top level of service and performance you expect as a Norton customer. We value your feedback and understand that price is an important part of your experience. If you would like to speak with our support team about your current subscription and hear about alternative plans that may be more suitable please get in touch by chat or phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    No more viruses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has kept my computer running good.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is always the best, got free with purchase of a laptop, works as intended.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JoshJ, Thanks for the great feedback! We're so glad to hear that Norton 360 with LifeLock Identity Advisor is working well for you — and even better that you received it with your laptop purchase! It’s always our goal to provide reliable, easy-to-use protection, and we’re happy to know it’s meeting your expectations. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the day and age cyber security is important for someone who has little knloedge on firewalls and malware this is a all in one package that gives me a peace of mind while roaming the web

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience!
      We’re so glad Norton 360 with LifeLock Identity Advisor is helping you feel safe online. In today’s digital world, having an all-in-one solution—especially one that’s easy to use for those less familiar with firewalls and malware—is incredibly valuable. Your feedback highlights how important accessible cybersecurity is, and we appreciate you recommending it to others! norton_us

  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Norton 360 with LifeLock Identity Advisor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock Identity Advisor is a robust and comprehensive security solution that offers excellent value, especially with the inclusion of identity theft protection and a VPN. Its multi-device coverage, user-friendly interface, and extensive feature set make it an ideal choice for individuals and families seeking reliable online security and privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn performance

    Rated 4 out of 5 stars

    Good security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed to Norton 360 (3 Device) with LifeLock Identity Advisor, and I couldn't be more satisfied with the level of security it provides. This comprehensive internet security software, inclusive of a VPN, offers robust protection across various platforms, including Android, Apple iOS, Mac OS, and Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Vpn performance

    Rated 4 out of 5 stars

    Your Digital Guardian: Norton 360 Deluxe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys! Got myself Norton 360 Deluxe a while back and it's been a total boss. I haven't had a single issue with viruses or malware since installing it. Plus, it comes with this nifty VPN feature that's perfect for keeping your browsing private and secure. It's like having a cyber bodyguard watching your back all the time. Definitely a solid investment in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Unbeatable Protection and Peace of Mind: No

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton and LifeLock for several years now, and I can confidently say that their combined services have provided me with unbeatable protection and peace of mind in the digital world. Norton, renowned for its antivirus software, offers top-notch security against malware, ransomware, and other online threats. The real-time protection feature continuously monitors and blocks suspicious files and websites, ensuring that my devices stay safe and secure at all times. Norton's regular updates and scans keep my system optimized and free from potential vulnerabilities. I appreciate the user-friendly interface, which allows me to manage my security settings effortlessly. LifeLock, on the other hand, takes my security to the next level by offering identity theft protection services. With the increasing risks of identity theft and data breaches, having LifeLock's comprehensive monitoring and alert system is invaluable. Their advanced technology monitors my personal information across various platforms, alerting me immediately if any suspicious activity is detected. In the rare event of identity theft, LifeLock provides dedicated support and assistance to help me restore my identity, which is a significant relief. One aspect that truly sets Norton and LifeLock apart is their seamless integration. The two services work hand in hand, offering a comprehensive shield against digital threats. The convenience of managing both services through a single platform is a huge plus. I appreciate the ease of accessing my account, receiving updates, and utilizing various tools to enhance my online security. Another commendable aspect is their exceptional customer support. Whenever I've had inquiries or needed assistance, Norton and LifeLock's support team has been prompt, knowledgeable, and efficient. Their dedication to resolving issues and ensuring customer satisfaction truly sets them apart. While some might argue that the cost of these services is higher compared to other alternatives, the level of protection and peace of mind they offer is undoubtedly worth the investment. The value of safeguarding my personal information and digital assets far outweighs the relatively minor cost. In conclusion, Norton and LifeLock have exceeded my expectations in terms of security, reliability, and customer support. Their combined services provide unparalleled protection against online threats, including malware and identity theft. With Norton and LifeLock, I can confidently navigate the digital landscape, knowing that my devices and personal information are safeguarded. I highly recommend Norton and LifeLock to anyone seeking comprehensive security solutions that bring peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “Great Value for Complete Protection”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 with LifeLock is a very reliable security solution. It protects my devices from viruses and online threats while also monitoring identity theft. Easy to install, runs smoothly in the background, and gives me peace of mind with strong protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks so much for the kind words! We're thrilled to hear Norton 360 with LifeLock is giving you peace of mind and running smoothly. That’s exactly what we aim for—strong protection without the hassle! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rating (5/5)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton AntiVirus for quite some time now, and I must say it has consistently proven to be an outstanding security solution. In an era where cyber threats are ever-evolving, Norton AntiVirus stands tall as a reliable shield, protecting my digital life with utmost efficiency. Allow me to share my positive experience with this remarkable software. First and foremost, Norton AntiVirus excels in its ability to detect and eliminate a wide range of malware, viruses, and other malicious software. With its advanced scanning algorithms and real-time protection, I can trust that my computer is safeguarded against the latest threats. It keeps a constant eye on my system, promptly detecting any suspicious activity and neutralizing it before it can cause harm. What sets Norton AntiVirus apart is its exceptional focus on proactive security measures. It goes beyond mere virus removal, offering features like phishing protection, browser extensions, and email scanning to prevent online scams and malicious links. I feel confident while browsing the web or checking my emails, knowing that Norton is actively defending me against potential threats. Furthermore, Norton AntiVirus boasts an intuitive and user-friendly interface, making it accessible to both tech-savvy users and those who may be less experienced with cybersecurity. The software provides clear notifications and alerts, ensuring that I am always aware of its activities and any potential security risks. I appreciate the simplicity of managing scans, updates, and other essential tasks effortlessly. Norton's commitment to customer support is another reason why I am a loyal user. Their technical support team is readily available to assist with any issues or concerns. Whether it's through live chat, phone support, or their extensive knowledge base, I have always received prompt and helpful responses. This level of dedication to customer satisfaction is truly commendable. Last but not least, Norton AntiVirus offers excellent value for money. The software provides comprehensive protection for multiple devices under a single subscription, which is highly convenient for households with multiple computers or devices. Knowing that I have reliable and efficient security across all my devices brings me great peace of mind. In conclusion, I wholeheartedly recommend Norton AntiVirus to anyone seeking a robust and trustworthy security solution. Its advanced malware detection, proactive protection measures, user-friendly interface, and exceptional customer support make it a top-tier choice. With Norton AntiVirus by your side, you can navigate the digital landscape worry-free, knowing that your valuable data and privacy are well-guarded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely felt like an upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The majority of us have and both android and apple products. Some of us have had walkman's and vhs tapes too, but that's not what this review's focus is on today. Today we are marveling in the Asus product that is too light to equate value [heavier the item, the better quality and value we place on an item] and has a name that might get a five year old in trouble as school if mispronounced. I am a fan of course of the software that comes with this laptop. It is my first 'gaming' laptop but i've always upgraded or bills from scratch previous units. It was my first non apple product that I used straight out of the box. The keys are so nice. You can barely hear them but you can feel them. I'm committing to the new software, so I've been using the new Opera X red series for gaming which have been pretty cool. I enjoy it. Keeps the process fresh. I've had it for about a year. And a half now and coincidentally, this weekend was the first time i've ever had a problem with it. It's probably something I did. I'm staying in a cabin, but for the first time my internet keeps dropping. All my other devices stay connected. Like i said. Prob on me

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Fortifying Digital Defense

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton Virus Guard excels in robust protection against malware, phishing, and ransomware, making it a reliable choice for digital security. Its intuitive interface and frequent updates ensure users stay ahead of emerging threats. With its comprehensive features and solid performance, Norton Virus Guard offers peace of mind in today's online landscape.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All-in-one security solution

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Norton 360 with LifeLock Identity Advisor and VPN for six months and it's been fantastic. It works seamlessly on my android phone and MacBook. The LifeLock Identity Advisor provides proactive identity theft protection, and the VPN ensures privacy. The 3-device coverage is convenient. While it's a subscription service, the peace of mind it offers is worth it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Good internet Security

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Device Protection for the computer. The setup took a little time, but it works very well and I've had no issues with it. It does impact the computer speed a tiny bit, as with any antivirus. It offers all kinds of protection, but I don't use everything it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Keeps my devices and network secured.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Rgj12i4,
      Thanks for the great feedback! We’re so glad to hear Norton 360 with LifeLock Identity Advisor is helping keep your devices and network secure. It’s always rewarding to know the product is delivering the protection and peace of mind our users expect. Thanks again for sharing your experience! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Norton's virus protection and identify advisor products for years. Every now and then I'll decide to shake things up and try a different vendor's product, but in the end I keep coming back to this product. It is super easy to set up and use, and it does a excellent job of protecting my Android and Windows systems. This is definitely a top-notch application!

    I would recommend this to a friend
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