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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5406 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,406 reviews
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I have protection on my laptop from scammers. My identity has been stolen before so this is a lifesaver.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, Nichole!
      It’s great to hear that Norton 360 gives you peace of mind, especially after experiencing identity theft in the past. Features like scam protection and LifeLock identity monitoring are designed exactly for situations like that—helping prevent future issues and alerting you to potential threats. Knowing that the product feels like a “lifesaver” really speaks to its value for users who prioritize security. norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently using this product and i must say, 0 complaints

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Extra security benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included Norton 360 subscription is a great bonus. It helps me use my device more securely, and the antivirus and security features give peace of mind. Offering this alongside the laptop was a thoughtful addition.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you so much for your thoughtful feedback! We're glad to hear that the included Norton 360 subscription has helped you feel more secure while using your device. It's great to know the antivirus and security features are giving you peace of mind — that’s exactly what we aim for.

      We appreciate you recognizing the value of offering Norton alongside your laptop. Thanks again for being part of the Norton community! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good for software security and device security

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, CecileC! We’re glad to hear Norton 360 is delivering strong protection for both software and devices. Having comprehensive security that covers multiple aspects really helps provide peace of mind. Your experience will be helpful for others looking for a reliable all-in-one solution—thanks for taking the time to share! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protection Your Investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just initiated the software after I got a virus and it was the easiest software to use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful form and performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Heavy gaming and it'll still only go to about 70°c average. Amazing form and plenty of performance, and the screen and keyboard beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tablet ever! A huge upgrade from my iPad 6th gen. I got it on Black friday for $750 after trading in mynold tablet for $100.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the programs I use my whole life. I recommend it to all pc users

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security makes me feel more comfortable with it being I got this with a tablet I ordered for my 2y/o daughter

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Really helped me keep my devices secure and safe

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your review, Amin! We’re happy to hear Norton is helping keep your devices secure and safe. If you ever need assistance or have questions about features, our support team is available at https://www.norton.com/support. Enjoy your protection! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation my devices are safe from any viruses and malwares

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Norton reliable & customizable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a good option to stay safe with typical computer use.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you peace of mind knowing that hopefully your computer is protected well

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    BUY IT. WILL SAVE YOU HUNDREDS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what you assume it is. “Oh just some random thing that comes with my computer purchases.” Couldn’t have been more wrong. This will save your system. BUY IT. IT SAVED MY PRECIOUS LAPTOP.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ultimate Protection and Peace of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive and user-friendly, Norton 360 with LifeLock delivers top-notch security and privacy across all my devices!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! My other one got smashed but I went with this brand again over Samsung, and free antivirus.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    NORTON LIFE LOCK THROUGH BEST BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that everything is safely secure! Always glad to have peace of mind provided by BEST BUY!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel pretty protective with using this on my galaxy tablet because I do of lot of browsing and going on different sites for jobs etc.. and if something threatening ever happens this goes into play by looking out for my network device and what I’m doing on it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety , Secure you from virus /!: malware. Good protection

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback, Latrell!
      It’s great to hear that Norton 360 is providing the protection you need against viruses and malware. Security and peace of mind are exactly what this product is designed for, and your comment reinforces its value for everyday online safety. Features like scam protection, VPN, and identity monitoring add extra layers of defense, making it a strong choice for comprehensive protection. norton_us

  • Rated 5 out of 5 stars

    I prefer Lenovo over Samsung any day.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery no issues and the mall is really a very nice quality tablet scrolls really smooth and built better than any budget tablet I seen Lenovo is now the brand I prefer than Samsung to be honest now if the wood just design there own cellular phone but Motorola is a brand I have used for a few years now and it's compatible with all Motorola phones .

    I would recommend this to a friend
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