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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $74.99

Customer reviews

Rating 4.3 out of 5 stars with 465 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the 360 Deluxe antivirus software for its strong protection, ease of use, and reasonable price. Users appreciate its overall performance, VPN feature, and antivirus capabilities. Some customers have reported issues with installation and downloading, while others expressed concerns about the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 465 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Desktop runs faster. Like the idea I can protect 3 different devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product/Customer Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this overall as a zero if I could! It is hard to know ahead of purchasing (especially online!) that Norton has a paywall requiring you to provide your credit card information to keep on file before you can download what you've purchased. The whole point of having antivirus software is to minimize exposure/risk to security breaches and here's Norton actively exposing you to more of them. Best Buy themselves were incredibly unhelpful and even though they could tell the software hadn't been downloaded, they wouldn't deal with a refund and tried to make it Norton's problem (for which they also made it my job to go contact Norton, giving me incorrect information to begin with). Everything about this situation was unpleasant and shows that Best Buy doesn't care about its customers. Nobody in either company's customer service speaks English well enough to be of assistance to an English speaker and I couldn't get either one of them to hand me off to a manager to attempt to resolve either. Honestly, one of the worst customer service experiences of my life.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, easy to set up on computer. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    HP review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Delivered on time and in good shape. Product is exactly as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy installation. Would recommend Norton360.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Norton - no complaints here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day of all types of cyber security challenges, it's nice that Norton continues to stay on trend and provides the best coverage for 3 devices on one subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Protect your PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton provides some great features and provide stellar protection. Also comes with VPN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many security feature with this program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Norton but didn’t enjoy the digital download from Best Buy. I am verse in downloading from Norton but going through Best Buy was problematic, won’t do it again. Next it’s download from Norton directly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and great price. Reputable brand too so no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Virus pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product it appears to work fine and do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I looked back on the website and saw this. I made a bad decision and purchased something different. Worst decision ever. It was such a headache. I ended up uninstalling it from my laptop only to come back and found this Norton. THANK GOODNESS! Had no download issues at all. I will never use any thing else other than Norton from now on. I learned a valuable lesson!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requires credit card to download. Thumps down

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated 3 stars only because it required my credit card information before it allows you to download the program because it automatically sets you for reoccurring subscription (annually). It does allow you to remove subscription after download but I think it’s sneaky and some will forget. Bait and Switch. Beware. Good product though. I would recommend it if you don’t mind them having your CC info and want it to keep it on auto pay

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All performs as the best value for anti-virius protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great item but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using Norton for a long time and this was the best price i can find. But the thing is, you are required to have a credit card to have as information even though you bought it at bestbuy. I wished they didnt need any credit car information to set up an account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for years and one of the best product for the buck

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that it states well. Easy to install and run in background.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my PC’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I recommend this product. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Other

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download the product is very good. Price was very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s was great to work with! This item worked great!

    I would recommend this to a friend