Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 504 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
NortonLifeLock - 360 Deluxe (3-Device) (1-Year Sub
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a very friendly antivirus easy to download and install on my devices
I would recommend this to a friend
Rated 1 out of 5 stars
Horrible Product/Customer Experience
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would rate this overall as a zero if I could! It is hard to know ahead of purchasing (especially online!) that Norton has a paywall requiring you to provide your credit card information to keep on file before you can download what you've purchased. The whole point of having antivirus software is to minimize exposure/risk to security breaches and here's Norton actively exposing you to more of them.
Best Buy themselves were incredibly unhelpful and even though they could tell the software hadn't been downloaded, they wouldn't deal with a refund and tried to make it Norton's problem (for which they also made it my job to go contact Norton, giving me incorrect information to begin with).
Everything about this situation was unpleasant and shows that Best Buy doesn't care about its customers.
Nobody in either company's customer service speaks English well enough to be of assistance to an English speaker and I couldn't get either one of them to hand me off to a manager to attempt to resolve either.
Honestly, one of the worst customer service experiences of my life.
No, I would not recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
We are sorry to hear about your recent experience. We pride ourselves on our quick, effective customer service and it is our priority to ensure our customers receive the highest level of support. We sincerely apologize if this wasn’t the case for you and we will do what we can to rectify the issue. Please contact our social customer team on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport We can help. Thank you.
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good stuff
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would recommend this product to anyone. Works great on both my windows and apple devices.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product overall. I feel it's really good value for money.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback. We love hearing from our Norton customers!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
So far so good!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install, so far so good on an HP laptop. Dislike constant ads to install in other devices.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Get it online
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best price on the market. You get the same service and features at a lowest price.
I would recommend this to a friend
Rated 3 out of 5 stars
Good antivirus for its price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
User interface is pretty simple to understand, and (as far as I'm concerned) it works. The only issue is that it keeps advertising add-ons, and the popups can get annoying. You will also be charged the renewal fee around 1 month BEFORE your subscription expires, so be careful!
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.
Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you.
Pros mentioned:
Protection
Rated 5 out of 5 stars
Norton is Best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Norton and its really secure. I have been a subscriber since 2008 with no problems
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Norton 360 Deluxe
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton is a good, reliable product to protect your computer. It can be trusted.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! I feel secure knowing that all of my devices are being protected with Norton!
I would recommend this to a friend
Rated 5 out of 5 stars
Norton is a great product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton is a number one go to and I know I will have no complaintscand no threats on my computer. Also has 3 licenses, so I used one on my cell phone too.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Total Protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Desktop runs faster. Like the idea I can protect 3 different devices.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Antivirus Program
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best traditional antivirus package around for multiple devices.
I would recommend this to a friend
Pros mentioned:
Vpn
Rated 5 out of 5 stars
HP review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent. Delivered on time and in good shape. Product is exactly as advertised.
I would recommend this to a friend
Rated 5 out of 5 stars
Everything I wanted. 10/10
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very quick delivery (Digital).
Very cheap price as well and easy installation.
I would recommend this to a friend
Brand response from Norton & LifeLock Product Expert
Posted .
Thank you for your feedback. We love hearing from our Norton customers!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great program, easy to set up on computer. I would recommend it.
I would recommend this to a friend
Rated 5 out of 5 stars
Many security feature with this program.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like Norton but didn’t enjoy the digital download from Best Buy. I am verse in downloading from Norton but going through Best Buy was problematic, won’t do it again. Next it’s download from Norton directly.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy with this product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using the Norton anti-virus software for over a year, and I just renewed the subscription this spring. It gives me confidence that my computer is protected, and I like the feature of cleaning my device (removing duplicate and similar files).
I would recommend this to a friend
Pros mentioned:
Vpn
Rated 5 out of 5 stars
Protect your PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Norton provides some great features and provide stellar protection. Also comes with VPN.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Norton360
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product. Easy installation. Would recommend Norton360.