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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 499 reviews
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I looked back on the website and saw this. I made a bad decision and purchased something different. Worst decision ever. It was such a headache. I ended up uninstalling it from my laptop only to come back and found this Norton. THANK GOODNESS! Had no download issues at all. I will never use any thing else other than Norton from now on. I learned a valuable lesson!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Virus pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product it appears to work fine and do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and great price. Reputable brand too so no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All performs as the best value for anti-virius protection

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Difficult to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many Norton programs this one was the most difficult to install for some reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that it states well. Easy to install and run in background.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my PC’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I recommend this product. Very satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Asks for your credit card before you can install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asks for your credit card and force you to subscribe to auto-renewal before you can even download and use their app. You can delete your renewal once you installed the software too but this is very concerning since I'm not sure if they have already kept your billing info including your credit card. Why can't they just allow buyers to install the app they already purchased in the first place. Not trustworthy.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. In order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 4 out of 5 stars

    Software review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel protected with this software product. Geek Squad did the upgrade with no problem. Product does not have all the components that they advertise without buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download the product is very good. Price was very good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Norton - no complaints here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day of all types of cyber security challenges, it's nice that Norton continues to stay on trend and provides the best coverage for 3 devices on one subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    80 years old buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great product and great handling by Best Buy store. Thank you. I am enjoying using it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s was great to work with! This item worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been great. Better than the last one I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for years and one of the best product for the buck

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 1 out of 5 stars

    A waste of time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item thinking it would help repair any issues identified due to computer viruses but once installed Norton requested more money to fix the issues indicated. So in short don’t buy this.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience, Ruben.
      We’re sorry to hear that the product didn’t meet your expectations and that the upgrade prompts felt misleading. We understand how frustrating it can be to install security software expecting it to resolve identified issues, only to be asked to pay more for certain features or repairs.
      Norton 360 Deluxe includes powerful protection—such as antivirus, malware removal, VPN, and dark web monitoring—but some advanced repair tools, system cleanup services, or identity‑related features may require separate subscriptions. We recognize that this isn’t always clear in the moment, and your feedback helps highlight where we can improve transparency.
      If you'd like, our support team can take a closer look at the alerts you received and help clarify what is included in your current plan, as well as assist with removing unwanted prompts. You can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buyer2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, complete, secure and easy to install and to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for years and am highly satisfied.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 250

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and installation was easy as had to do a download

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only one I'll use year after year. You can always catch it on sale

    I would recommend this to a friend