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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.3 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 499 reviews
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything else from the most recent one has been going well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    USED TO ROTECT DAUGHTERS NEW LAPTOP FOR SCHOOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST EFFECTIVE LIGHT WEIGHT DOES NOT SLOW OPERATION OF LAPTOP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product good, Download needs help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good, Norton is one of, if not the, leaders in the anti-virus market. However the instructions for downloading were pretty much non-existing. I looked and looked but could not figure how to download. Thinking I did something wrong I even bought it again. So after wasting another $27 I finally figured out you have to go to the Norton website to download.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    jeannie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job. like Norton for security . worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using norton for the last 10 years hasn’t failed me yet

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for your computer. On sale for $20

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way cheaper than the online version, i save some extra cash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the product. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a piece mind knowing Norton protects 3 of my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great good great goooooooooooooooooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine honestly it gets the job done and keeps me protected on the internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great, No Problems, have not Checked Camera,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over-All, It is working, No Problems, So Far Satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product except it take up a lot of hour harddtive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years and have no problems

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Norton 360 security is great for multiple devices

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    norton anti virus software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price download went ok thanks for your help

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Norton 360

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection for my computer every year. It serves the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "BEST DEALS"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want today's updated, excellent quality products with yesterday's low prices. I HIGHLY RECOMMEND BEST BUY!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Norton antivirus but never send the characters to download the antivirus.I went to the store and they said that wait 2 or 3 days and nothing happened and and I call to customer service and they said they are going to return the money but never arrived.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We are sorry to hear about your recent experience. If you want to talk to someone at Best Buy, you can speak to a customer service agent with Best Buy phone number 1 888-237-8289. You can visit Best Buy contact page at https://www.bestbuy.com/contact-us. norton_us

  • Rated 2 out of 5 stars

    Norton 360 for 3 devices.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a mistake. I've used Norton in the past and thought this was a great deal/offer. Not so. Everytime I open my computer there is some form of Norton notification telling me I have problems. When I click on continue, I eventually get a message offering me to upgrade my 360 to clear the issues. I think one of the issues would cost me $75.88 for the rest of my subscription time. The lowest cost of an item was $49.88. DISAPPOINTED as there aren't too many things covered with this 360 program that don't need additional payment

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec