Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $74.99

Customer reviews

Rating 4.3 out of 5 stars with 465 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the 360 Deluxe antivirus software for its strong protection, ease of use, and reasonable price. Users appreciate its overall performance, VPN feature, and antivirus capabilities. Some customers have reported issues with installation and downloading, while others expressed concerns about the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 465 reviews
  • Rated 5 out of 5 stars

    Purchase every year.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy always have great prices on antivirus software . I don't go anywhere else to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton for years and have no problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    norton anti virus software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price download went ok thanks for your help

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Norton 360 security is great for multiple devices

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great protection, always can count on nortons

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! has shown some things that i didnty realize went on dark web, I have two more devices I can protect also

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Norton 360 for 3 devices.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a mistake. I've used Norton in the past and thought this was a great deal/offer. Not so. Everytime I open my computer there is some form of Norton notification telling me I have problems. When I click on continue, I eventually get a message offering me to upgrade my 360 to clear the issues. I think one of the issues would cost me $75.88 for the rest of my subscription time. The lowest cost of an item was $49.88. DISAPPOINTED as there aren't too many things covered with this 360 program that don't need additional payment

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec

  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Difficult to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many Norton programs this one was the most difficult to install for some reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection for my computer every year. It serves the purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confident protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happen with Norton products. Not so happy with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. It slows your computer down. Always runs in background. It is about the same if not worse then the protection your pc already comes with. Save your money. The VPN is ok but not worth the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product installed nicely. Always a plus. Good value from Best Buy when on sale. Best Buy is a great place to get anti-virus and security software. Keep it up the good work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Norton Customer for years but this time there are so many option packages it gets confusing. Does it’s job and the support FAQs provide good direction

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Anti Virus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on 3/23, received the confirmation email and email that it was ready in my digital library and whenever I try to click to download it to my computer a tab pops up saying “page not found”. I have tried on different devices and different browsers and same response happened. I tried calling customer service but didn’t receive any help. I purchased the digital download thinking it’d be less stress rather than more stress driving to a Best Buy during this time to pick it up. Purchased on 3/29 and it’s still not downloaded or working. Not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best I’ve used it for years and I trust it. It’s also fast. Great way to stay protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff here great service never using a different one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't experienced anything bad. I think it is really helping protect my data. Better have a protection just to make sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To many ads.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to many ads asking for stuff that it should come with. Why can't they have bigger window display.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    GREAT PRODUCT LIKE ALWAYS!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product. Just remember to cancel auto re-new before the subscription end and you're golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very gpod

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on 3 devices and im completely covered .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    it was ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well.. this did not do what I wanted it to do.. it does keep hackers away but I was under the impression it would keep my PC running in tip top shape. Windows 10 has programs already installed that do the same thing when it comes to that part.

    No, I would not recommend this to a friend