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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.3 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 499 reviews
  • Pros mentioned:
    Vpn

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. It slows your computer down. Always runs in background. It is about the same if not worse then the protection your pc already comes with. Save your money. The VPN is ok but not worth the cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Other

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Confident protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happen with Norton products. Not so happy with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase every year.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy always have great prices on antivirus software . I don't go anywhere else to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection, always can count on nortons

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! has shown some things that i didnty realize went on dark web, I have two more devices I can protect also

    I would recommend this to a friend
  • Cons mentioned:
    Download

    Rated 1 out of 5 stars

    Anti Virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on 3/23, received the confirmation email and email that it was ready in my digital library and whenever I try to click to download it to my computer a tab pops up saying “page not found”. I have tried on different devices and different browsers and same response happened. I tried calling customer service but didn’t receive any help. I purchased the digital download thinking it’d be less stress rather than more stress driving to a Best Buy during this time to pick it up. Purchased on 3/29 and it’s still not downloaded or working. Not impressed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Norton Customer for years but this time there are so many option packages it gets confusing. Does it’s job and the support FAQs provide good direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product installed nicely. Always a plus. Good value from Best Buy when on sale. Best Buy is a great place to get anti-virus and security software. Keep it up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    it was ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well.. this did not do what I wanted it to do.. it does keep hackers away but I was under the impression it would keep my PC running in tip top shape. Windows 10 has programs already installed that do the same thing when it comes to that part.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is the best I’ve used it for years and I trust it. It’s also fast. Great way to stay protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 works great it lets me know when a threat is detected, it blocks any annoying pop ups or spams its the best love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't experienced anything bad. I think it is really helping protect my data. Better have a protection just to make sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-time user of Norton products. Installs quickly and easily. The newest version scans quickly. Not too many pop-up reminders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT LIKE ALWAYS!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product. Just remember to cancel auto re-new before the subscription end and you're golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good stuff here great service never using a different one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice before buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to download and run. Hard to find Password Manager. Help not readily available. Might be too complicated for senior citizens.,

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We’re sorry to hear that setting up Norton 360 Deluxe was challenging. We understand that ease of use is important, especially for features like Password Manager. For assistance, Norton provides step-by-step guides and live support at https://support.norton.com. You can also access Password Manager through the Norton dashboard or download the dedicated app for quicker access. We appreciate your input and will share it with our team to help improve the experience for all users. norton_us

  • Rated 5 out of 5 stars

    Classic and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the tool I've used for years. The pop-up windows are annoying at times, but it proves it's doing its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Internet can be a dangerous place with all the viruses and malware. Don’t be caught without Norton Antivirus!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To many ads.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to many ads asking for stuff that it should come with. Why can't they have bigger window display.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it’s supposed to do. However after speaking with Apple support it’s not the best for their products. I put it on my sons HP and it works fine

    I would recommend this to a friend