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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.3 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 499 reviews
  • Rated 5 out of 5 stars

    Very gpod

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on 3 devices and im completely covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying was Easy and fast. The actual setup took 3 attempts before it activated on my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton - Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Deluxe is a product that I can always count on to prevent any internet issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my devices virus free.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using it for 5 months and so far it has detected and blocked a couple of viral attacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great projuct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended I like it runs smoothly vpn service is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a new laptop and it came with 6 months free of Norton so I bought another year on top of that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 delux

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better discount than buying from straight from Nortons website at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for laptop and I’ve got to use more characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have personally used Norton for years and they continue to deliver excellent service year after year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this on my new laptop. Works great, minimal amount of drain on cpu performance compared to some other brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. There are many options which I have yet to explore. The normal install has warned of various threats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton i use it on all my devices and they have the best pricing around.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously had Norton Anti-virus. I used my credit card to pay for this less expensisve version and Noron charged my credit card the full renewal price. They make good products, but charge 300% more than they should.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Anon - sorry for your disappointing charge experience, but thanks for your endorsement on the product! We do use auto-renewal billing practices, and sent you at least two PBNs (pre-billing notifications) to the email on your account before you were renewed. All Norton products are sold at a very aggressive initial price, reverting to regular “full renewal price” as you mentioned. You are free to cancel auto-renewal at any time - even AFTER you’ve been renewed - in which case you’ll receive a credit. I hope this helps explain our practices - DWN Symantec

  • Rated 5 out of 5 stars

    security products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online shopping experience was great. The product was easy to assemble. Even though I didnt get a discount I would like to learn more on receiving discounts or coupons in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and worry-free!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with this software! I'd recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the convenience for me and even though I haven’t use it it’s quite a grab

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never again!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, and it was supposed to generate a code on the receipt so I could download it. It wasn't there, when I called customer service, they said they would email it to me, they never did. So, I returned it and bought something else.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We're sorry to hear that you didn’t receive the digital key for your Norton product. The email containing the key should have come from BestBuyInfo@emailinfo.bestbuy.com, and it’s possible it may have landed in your junk or spam folder.
      We regret that this led to a return, and we truly appreciate you taking the time to share your experience. Your feedback has been shared with our team to help improve future communications. norton_us

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I've been using Norton 360 the last couple years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for online and computer protection, Overall satisfied with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NORTON COMPUTER SECURITY SOFTWARE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a software security system since my employer cancelled their security software. Works well.

    I would recommend this to a friend