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Customer Ratings & Reviews

$74.99

Customer reviews

Rating 4.3 out of 5 stars with 504 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are positive about the 360 Deluxe Antivirus, highlighting its robust protection, ease of use across multiple devices, and great value for the price. Many appreciate its overall reliable performance and the inclusion of a useful VPN feature. On the other hand, some customers have experienced issues with the installation process and downloading the software, while others expressed concerns regarding the automatic renewal policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 504 reviews
  • Rated 5 out of 5 stars

    Norton 4/23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I switched from McAfee and see an improvement in my computer's response time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but be careful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked Norton better when I got it from Comcast for free. Need to supply credit card info so that when you forget to cancel they can charge $89,00 for software I purchased a year before from BB for $20 dollars

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi! Automatic Renewal ensures an uninterrupted Norton protection for your devices and data, against viruses and other threats. It automatically extends your Norton product subscription for another year when it expires. We send you a pre-billing notification email before we charge you so that you know about the charge. If you want to opt-out of Norton Automatic Renewal, you can do so any time. Sign in to your account and visit the My Subscriptions tab. Symantec

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton Anti Virus Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton Anti Virus so far has worked great. I feel safer with the product installed. To date I've installed in our laptop and one phone. My ipad doesn't have current versions due to age so I can't install the Norton software. The price was right however next year I'll have to pay the full price, darn it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone looking for an antivirus I would recommend Norton to anyone and everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is fine but the ads for lifelock or to add browser protection never ends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonably priced with sufficient features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced with sufficient features for my home computer. Have used before and always satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does checks every time I get on my computer. Good purchase. Recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Think twice before buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to download and run. Hard to find Password Manager. Help not readily available. Might be too complicated for senior citizens.,

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We’re sorry to hear that setting up Norton 360 Deluxe was challenging. We understand that ease of use is important, especially for features like Password Manager. For assistance, Norton provides step-by-step guides and live support at https://support.norton.com. You can also access Password Manager through the Norton dashboard or download the dedicated app for quicker access. We appreciate your input and will share it with our team to help improve the experience for all users. norton_us

  • Rated 4 out of 5 stars

    Norton 360 Deluxe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth process to install the digital Norton software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good - works well in the background and works good on Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Norton Producct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the last couple of years I have tried other Anti Virus products. I came back to Norton because they have the best overall record and I got a great discount to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and bought a year’s supply a virus protection for my son for his laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of confusing on determining if the software is installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton hears a who

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is an excellent software brand that consistently delivers high quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great security system with many options to assist in protecting your computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never again!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, and it was supposed to generate a code on the receipt so I could download it. It wasn't there, when I called customer service, they said they would email it to me, they never did. So, I returned it and bought something else.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      We're sorry to hear that you didn’t receive the digital key for your Norton product. The email containing the key should have come from [email protected], and it’s possible it may have landed in your junk or spam folder.
      We regret that this led to a return, and we truly appreciate you taking the time to share your experience. Your feedback has been shared with our team to help improve future communications. norton_us

  • Rated 2 out of 5 stars

    Tip of the Iceberg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one price - to get your foot in the door - additional charges for just about every useful service OTHER THAN what you paid for! Today (like almost every day for the past month) another service I was made aware of: this one to make a backup against ransomware - it's why I purchased Norton, NOT TO BE HI-JACKED!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aust have for any device that can get to the Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replace comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace free version from comcast. seems ok, annoying to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Antivirus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful to safe guard the devices with 3 devices covered

    I would recommend this to a friend
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